Hajj and Umrah e-visas to be issued in minutes

The electronic platform will include new services that will give non-Saudis access to the e-portal, where they can review service packages, choose a package and apply for visas electronically. (AFP/ File photo)
Updated 12 March 2019
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Hajj and Umrah e-visas to be issued in minutes

  • New service to boost number of pilgrims, says official
  • e-portal will allow pilgrims to review service packages and apply for visas electronically

RIYADH: Electronic visas for Hajj and Umrah pilgrims will be issued within minutes for various Hajj/Umrah campaigns and companies under plans by Saudi Arabia’s Ministry of Hajj and Umrah.

“Pilgrims who are coming from outside the Kingdom are tied to Hajj and Umrah service-providing companies and agents in order to obtain a visa. The electronic visas will be issued to these entities who will be licensed to facilitate Hajj and Umrah in these countries,” Abdulrahman Shams, an adviser to the minister of Hajj and Umrah and general supervisor of Hajj and Umrah’s electronic platform, said on MBC.

Shams said the electronic platform will include new services that will give non-Saudis access to the e-portal, where they can review service packages, choose a package and apply for visas electronically.

“We are working closely with the Ministry of Foreign Affairs and the Ministry of Interior to issue visas electronically, within minutes of completing the required forms, and without the need for passports to go through embassies,” he said.

The move will help encourage greater numbers of pilgrims, he added. Saudi Arabia has issued over 4.33 million Umrah visas this year. The ministry’s move helps facilitate pilgrims’ journeys and minimizes pre-planning. Under Vision 2030, the Kingdom hopes to attract more than 30 million Umrah pilgrims and provide them with top-class services.

In January, the ministry updated its online portal to support foreign pilgrims. Almost 1.1 million Muslims used the Maqam online portal in its trial phase last year, allowing them to choose between more than 30 companies providing travel and accommodations for trips to Makkah and Madinah.

The ministry has been discussing incorporating e-services since November 2018.

Abdulaziz Al-Wazzan, the deputy minister of Hajj and Umrah, said the initiative aims to make visas more accessible to pilgrims, while also contributing to an increase in pilgrim numbers.


Saudi Hajj Ministry suspends Umrah firm, overseas agent over contract violations

Updated 29 December 2025
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Saudi Hajj Ministry suspends Umrah firm, overseas agent over contract violations

  • Company failed to provide accommodation for a number of Umrah pilgrims, despite these services being documented in the contractual programs, ministry says

RIYADH: Saudi Arabia's Ministry of Hajj and Umrah on Sunday announced the suspension of an Umrah company and its overseas agent for failing to provide accommodation services for pilgrims in line with approved contractual programs.

In a statement carried by the Saudi Press Agency, the ministry said the company’s failure constitutes a clear violation of regulations governing services for Umrah pilgrims and visitors to the Two Holy Mosques.

It noted that a number of pilgrims arrived in the Kingdom without secured accommodation, despite these services being documented in the contractual programs.

This prompted immediate regulatory action against the company and its overseas agent under the established legal frameworks, the ministry said. 

Pilgrims circumambulate the Holy Kaaba at the Grand Mosque in Makkah in this photo taken earlier this month. (SPA)

"The measures are intended to safeguard the rights of affected pilgrims, prevent a recurrence of such violations, and ensure the continued enhancement of service quality," it added.

Last June, the ministry suspended seven Umrah companies due to deficiencies in providing transport services to pilgrims.

In an earlier report quoting the Hajj Ministry and the General Authority for the Care of the Affairs of the Two Holy Mosques, SPA said more than 1.7 million Muslims from all over the world arrived in the Kingdom to perform Umrah during Jumada Al Akhira alone.

Also referred to as Jumada Al Thani, Jumada Al Akhira is the sixth month of the Islamic calendar. For Hijri year 1447, this sixth month ended on December 20, 2025 in the Gregorian calendar.