Al-Rajhi Banking & Investment Corp. is hosting the retail banking summit (RBS) at the World Islamic Banking Conference (WIBC). Malaysia’s CIMB Islamic has been declared the corporate banking partner. For the first time, the WIBC will feature a retail banking summit and a corporate and investment banking summit as part of its proceedings. The WIBC international audience will have the option to participate in either of the two summits as both will run concurrently on Dec. 11 in Bahrain. The RBS will be hosted by Al-Rajhi Bank, Saudi Arabia’s largest quoted bank, and will focus on exploring the latest trends and new product opportunities in the consumer banking environment. Saeed Mohammed Al-Ghamdi, general manager, retail banking, Al-Rajhi Bank, will initiate the summit with his presentation titled “Retail transformation through a CRM program.” Al-Rajhi Bank owns the largest branch and ATM networks distributed throughout the Kingdom. It is the leading bank in consumer loans, current account, charge cards, and money transfers while it has a strong presence in credit cards, brokerage and mutual funds. Technologically advanced, the bank has developed its CRM system and offers the full spectrum of its products and services through alternative channels with an 89 percent migration ratio,” he said. Nasr-Eddine Benaissa, partner, McKinsey & Company, will also speak at the RBS. Paul McNamara, managing editor & associate publisher, CPI Financial, will moderate the session.










