Microsoft investigates ties with IDF after investigation reveals mass surveillance program

There are mounting concerns that Israeli staffers working at Microsoft’s facility in the country may have hidden key details about their relationship with Unit 8200 to execute mass surveillance and targeting of Palestinians. (AFP)
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Updated 09 August 2025
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Microsoft investigates ties with IDF after investigation reveals mass surveillance program

  • Unit 8200 uses Azure cloud service to store millions of phone calls from Palestinians
  • Israeli employees of tech giant may have concealed details from management

LONDON: Tech giant Microsoft is investigating how an elite Israeli military intelligence unit is using its Azure cloud service after an investigation revealed extensive ties between the two entities.

There are mounting concerns that Israeli staffers working at Microsoft’s facility in the country may have concealed major details from upper management about the nature of the sensitive military collaboration, The Guardian reported on Saturday.

Unit 8200, Israel’s military surveillance agency, is broadly comparable to the National Security Agency in the US.

Through its former head, who resigned in the wake of the Hamas attack of Oct. 7, 2023, the unit carried out extensive efforts to migrate data to Microsoft’s Azure cloud storage service.

It was part of a broader plan to execute mass surveillance of Palestinians in the Occupied Territories, as revealed by a joint investigation by The Guardian, +972 Magazine and Hebrew-language outlet Local Call.

Unit 8200 chiefs aimed to intercept and record a million phone calls per hour from across the Occupied Territories, using the information to develop an extensive archive and history of Palestinian day-to-day life.

Sources from the unit who spoke to the investigation said some of the data gathered from the intercepted calls was used to identify targets for strikes in Gaza.

Now, senior executives from Microsoft are reportedly assessing the nature of information held by Unit 8200 on their servers.

Sources familiar with the situation told The Guardian that Microsoft’s leadership is deeply concerned that Israel-based staff may have hidden key details about their relationship with Unit 8200, and how the surveillance operation uses data stored on Azure.

In May, Microsoft claimed in a review of its relationship with the Israel Defense Forces that there was “no evidence to date” that Azure had been “used to target or harm people” in Gaza.

That claim, however, is understood to have been based on assurances from Microsoft’s Israel-based staff.

But senior executives at its US headquarters are beginning to doubt the accuracy of the information provided to them by Israeli staff, The Guardian reported.

They are also questioning whether Israeli employees may have felt more bound by their national loyalties than to Microsoft, causing them to conceal key information on behalf of the military.

The Guardian, using leaked documents from Microsoft, identified several of the tech firm’s Israel-based employees who were involved in managing projects with Unit 8200. All had previously posted online that they had served in, or were reservists for, the elite unit.

Microsoft has yet to launch another formal review into its ties to the Israeli military. A spokesperson said the company “takes these allegations seriously, as shown by our previous independent investigation.

“As we receive new information, we’re committed to making sure we have a chance to validate any new data and take any needed action.”


The Iran war has upended flights across the Middle East. Here’s what travelers should know

Updated 4 sec ago
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The Iran war has upended flights across the Middle East. Here’s what travelers should know

NEW YORK: The US and Israel’s joint war in Iran has already upended travel across the Middle East, stranding tens of thousands of people. And the future is anything but certain.
Experts stress that flights scheduled in the coming days and weeks could continue to see disruptions — causing ripple effects globally, especially as the war widens with retaliatory strikes in the Gulf states. Beyond the Middle East, airports in the Gulf serve as critical hubs connecting travelers going to Europe, Africa and Asia.
Amid airspace closures across the region, many carriers have been forced to either cancel flights or shift to longer routes. That’s straining operating costs and ticket prices, both of which could become more expensive if airlines have to pay more for fuel the longer the war drags on. In the near future, experts recommend postponing unnecessary travel if possible, checking refund or insurance policies and, most importantly, monitoring safety adviseries.
“This is not a normal delay story. This is a conflict zone airspace story,” said Hassan Shahidi, president and CEO of the Flight Safety Foundation — stressing that halted traffic and guidance from carriers, airports and governments may shift each day, if not by the hour. “Travelers should absolutely expect uncertainty.”
Here’s what travelers should know about upcoming trips.
Monitor adviseries and other safety information
Since the US and Israel launched attacks over the weekend, retaliatory strikes and other developments have unfolded rapidly. Iran says hundreds of people have been killed in the country. For travelers across the region, experts stress the importance of following safety guidance and updates from government officials.
A handful of governments have also issued travel adviseries and emergency evacuation orders. The US State Department on Monday urged all US citizens to immediately leave Iran and Israel, as well as Qatar, Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Oman, the Palestinian territories, Saudi Arabia, Syria, the United Arab Emirates and Yemen using any available commercial transportation — and Secretary of State Marco Rubio pleaded for the media to publicize ways to help Americans evacuate. Meanwhile, countries like China, Italy, France and Germany moved to organize evacuation efforts for their citizens.
Experts like Shahidi say travelers should monitor these travel adviseries from governments and embassies to make sure they have the latest information. And because so many people are still stranded amid swaths of cancelations and airspace closures, he added that it’s wise to reconsider or rebook upcoming trips, if possible.
“If travel is optional, consider postponing it,” Shahidi said. “But if it’s necessary, then make sure that you get refundable or changeable fares.”
Travelers should also monitor updates from airports and airlines. Long-haul carriers Etihad Airways and Emirates, based in Abu Dhabi and Dubai, along with Doha-based Qatar Airways all temporarily suspended certain routes — citing airspace closures and safety requirements.
Read the fine print of refunds and insurance
Many airlines are taking refund requests or offering free rebooking — but such options are often limited to specific dates or routes, so it’s important for travelers to check carriers’ individual websites for more information. For future trips, buying refundable tickets now may provide more flexibility.
Beyond what individual airlines can offer, some may also be seeking travel insurance. But it’s important to read the fine print, particularly the exclusions listed under specific policies.
“Acts of war and civil unrest are typically excluded because they’re unpredictable,” said Suzanne Morrow, CEO of travel insurance agency InsureMyTrip. Consumers could still buy coverage for delays, she added, but travel insurance is “designed to make you whole,” and if an airline does everything to rebook you or offers a refund, you may not have an added claim.
Christina Tunnah, of World Nomads Travel Insurance, reiterates that the majority of her firm’s policies excludes coverage for losses resulting from acts of war, although someone might be able to get compensation in certain scenarios — such as if they purchase a “cancel for any reason” plan. Still, the traveler would have to cancel within a certain time frame.
Tunnah adds that once an event is known, it’s unlikely to be covered. So if a consumer has not already purchased traveler insurance, many insurers may have added restrictions to impacted destinations.
Brace for longer flights and higher ticket prices
Beyond cancelations, many carriers are now taking longer routes to avoid closed airspace. Shahidi noted that includes not only closures stemming from this current war but also previous conflicts worldwide.
Navigating these different conflict zones has become increasingly difficult for airlines, because longer routes can be more expensive. It’s industry standard for carriers to pay “overflight fees” when flying through other countries’ airspace — which there could be more of now. And, of course, longer flights need more fuel.
“Those costs will be passed on to the passengers,” explained Bryan Terry, managing director at Alton Aviation Consultancy. If the conflict continues, he said, travelers should “anticipate that some carriers will likely impose fuel surcharges” or increase existing fees.
Passengers have already reported seeing sky-high ticket prices. Experts say those immediate hikes more likely reflect supply and demand as thousands of flights were canceled in recent days. But the costs of those longer routes — paired with oil prices that have already spiked since the US and Israel launched their attacks — could trickle down to consumers further ahead.
The price of crude oil is a key component for jet fuel, which accounted for about 30 percent of airlines’ operating costs as of 2024, according to research from the International Air Transport Association.
Many routes within the next week are completely sold out or have exorbitant prices for last remaining seats. The market currently shows those costs, while still elevated, are lower for trips booked further out, Terry notes — but, again, if the war drags on or worsens, “those conditions could change at a moment’s notice.”