Regulators warned Air India Express about delay on Airbus engine fix, forging records

Branding for Air India is seen on an Airbus A350-900 at the Farnborough International Airshow, in Farnborough, Britain, July 24, 2024. (REUTERS/File)
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Updated 04 July 2025
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Regulators warned Air India Express about delay on Airbus engine fix, forging records

  • India’s aviation watchdog reprimanded Air India’s budget carrier in March for not timely changing engine parts of an Airbus A320
  • Air India has been under intense scrutiny since Boeing Dreamliner crash, killing all but one of the 242 people onboard

NEW DELHI: India’s aviation watchdog reprimanded Air India’s budget carrier in March for not timely changing engine parts of an Airbus A320 as directed by European Union’s aviation safety agency, and falsifying records to show compliance, a government memo showed.

In a statement, Air India Express told Reuters it acknowledged the error to the Indian watchdog and undertook “remedial action and preventive measures.”

Air India has been under intense scrutiny since the June Boeing Dreamliner crash in Ahmedabad which killed all but one of the 242 people onboard. The world’s worst aviation disaster in a decade is still being investigated.

The engine issue in the Air India Express’ Airbus was raised on March 18, months before the crash. But the regulator has this year also warned parent Air India for breaching rules for flying three Airbus planes with overdue checks on escape slides, and in June warned it about “serious violations” of pilot duty timings.

Air India Express is a subsidiary of Air India, which is owned by the Tata Group. It has more than 115 aircraft and flies to more than 50 destinations, with 500 daily flights.

The European Union Aviation Safety Agency in 2023 issued an airworthiness directive to address a “potential unsafe condition” on CFM International LEAP-1A engines, asking for replacement of some components such as engine seals and rotating parts, saying some manufacturing deficiencies had been found.

The agency’s directive said “this condition, if not corrected, could lead to failure of affected parts, possibly resulting in high energy debris release, with consequent damage to, and reduced control of, the aeroplane.”

The Indian government’s confidential memo in March sent to the airline, seen by Reuters, said that surveillance by the Directorate General of Civil Aviation (DGCA) revealed the parts modification “was not complied” on an engine of an Airbus A320 “within the prescribed time limit.”

“In order to show that the work has been carried out within the prescribed limits, the AMOS records have apparently been altered/forged,” the memo added, referring to the Aircraft Maintenance and Engineering Operating System software used by airlines to manage maintenance and airworthiness.

The mandatory modification was required on Air India Express’ VT-ATD plane, the memo added. That plane typically flies on domestic routes and some international destinations such as Dubai and Muscat, according to the AirNav Radar website.

The lapse “indicates that the accountable manager has failed to ensure quality control,” it added.

Air India Express told Reuters its technical team missed the scheduled implementation date for parts replacement due to the migration of records on its monitoring software, and fixed the problem soon after it was identified.

It did not give dates of compliance or directly address DGCA’s comment about records being altered, but said that after the March memo it took “necessary administrative actions,” which included removing the quality manager from the person’s position and suspending the deputy continuing airworthiness manager.

The DGCA and the European safety agency did not respond to Reuters queries.

Airbus and CFM International, a joint venture between General Electric and Safran, also did not respond.

The lapse was first flagged during a DGCA audit in October 2024 and the plane in question took only a few trips after it was supposed to replace the CFM engine parts, a source with direct knowledge said.

“Such issues should be fixed immediately. It’s a grave mistake. The risk increases when you are flying over sea or near restricted airpsace,” said Vibhuti Singh, a former legal expert at the India’s Aircraft Accident Investigation Bureau.

The Indian government told parliament in February that authorities warned or fined airlines in 23 instances for safety violations last year. Three of those cases involved Air India Express, and eight Air India.

The Tata Group acquired Air India from the Indian government in 2022 and the Dreamliner crash has cast a shadow on its ambitions of making it a “world class airline.”

While Air India has aggressively expanded its international flight network over the months, it still faces persistent complaints from passengers, who often take to social media to show soiled seats, broken armrests, non-operational entertainment systems and dirty cabins.


Protesters storm offices of leading Bangladesh dailies after a 2024 uprising activist dies

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Protesters storm offices of leading Bangladesh dailies after a 2024 uprising activist dies

DHAKA: Angry protesters stormed the offices of Bangladesh’s two leading newspapers late Thursday after the death of a prominent activist in last year’s political uprising in Bangladesh. The crowds set fire to the building of one of the dailies, trapping journalists and other staff inside.
Hours later, the journalists and other staff were evacuated, and the fire was brought under control early Friday.
It was not clear why the protesters attacked the newspapers whose editors are known to be closely connected with the country’s interim leader, Nobel Peace Prize laureate Muhammad Yunus. Protests were organized in recent months outside the offices of the dailies by Islamists who blamed the newspapers for their alleged link with India.
Sharif Osman Hadi, a spokesperson for the Inqilab Moncho culture group, died in hospital in Singapore early Thursday evening after a weeklong battle for his life.
He was shot on the streets of Dhaka, the capital of Bangladesh, last Friday while riding on a rickshaw. Two men on a motorbike followed Hadi and one shot him before they fled the scene. After days of treatment in Dhaka, Hadi was flown to Singapore in critical condition.
Authorities have said they identified the suspects and that the shooter had most probably fled to India — remarks that sparked a new diplomatic squabble with India and prompted New Delhi this week to summon Bangladesh’s envoy to express its condemnation. Bangladesh also summoned the Indian envoy to Dhaka and sought clarification.
Hadi was a fierce critic of both neighboring India and former Prime Minister Sheikh Hasina, whose 15-year rule of Bangladesh ended in last year’s uprising.
The Inqilab Moncho group, formed after the ouster of Hasina last year, has been organizing street protests and campaigns denouncing Hasina and India. The country’s Islamists and other Hasina opponents have blamed her government for being subservient to India during her rule.
Hadi had planned to run as an independent candidate in a major constituency in Dhaka in the next national elections which the country’s interim government has announced for February.
Since Hasina’s ouster, the Inqilab Moncho group has promoted anti-Indian sentiment in the Muslim-majority country. Hasina now lives in self-imposed exile in India.
Witnesses and media reports said hundreds of protesters took to the streets of Dhaka immediately after the news of Hadi’s death, rallying on Shahbagh Square near the Dhaka University campus where many chanted slogans such as Allahu Akbar, or God is great in Arabic. There were also similar protests elsewhere in the country.
Later, a group of protesters gathered outside the head office of the country’s leading Bengali-language Prothom Alo daily in Dhaka’s Karwan Bazar area. They then surged into the building, according to online portals of various leading media outlets.
A few hundred yards away, another group of protesters pushed into the premises of the country’s leading English-language Daily Star and set fire to the building, according to footage from Kaler Kantha, another mainstream newspaper.
Soldiers and paramilitary border guards deployed outside the two buildings but did not take any action to disperse the protesters. Security officials tried to convince them to leave peacefully as firefighters arrived at the scene outside the Daily Star building.
The blaze trapped the newspaper’s staff working inside the building late Thursday. One of the Daily Star’s journalists, Zyma Islam, wrote on Facebook that she was inside the building.
“I can’t breathe anymore. There’s too much smoke,” she said.
By early Friday, the fire was brought under control.
The protesters Thursday night also targeted Chhayanaut, a leading cultural institution widely respected by liberals, in Dhaka’s Dhanmondi neighborhood.
Dozens of protesters were still at Shahbagh Friday morning and vowed to continue the protests.
Hadi’s body would be brought to Dhaka from Singapore on Friday evening, authorities said.
The attack on Hadi is still being investigated, but the shooting has set off tensions. Human Rights Watch and Amnesty International have recently expressed concerns over violations of human rights in Bangladesh.
Yunus, who took over three days after Hasina’s ouster in August 2024, promised in a televised address to the nation late Thursday to punish Hadi’s killers.
He announced that Saturday would be a day of mourning and urged the citizens to stay calm.
Yunus’ critics and Hasina’s former Awami League party have blamed the interim government for the rise of Islamists in Bangladesh, a parliamentary democracy with a history of political violence.
The interim government has banned all activities by Hasina’s party, including its running in the February election. Last month, a Bangladesh court sentenced Hasina to death on charges of crimes against humanity involving the uprising.
On Wednesday, anti-India protesters attempted to march toward the Indian High Commission in Dhaka, prompting it to close its visa section. After Hasina’s ouster India stopped issuing tourist visas to Bangladeshis, citing security concerns, but continued giving visas for medical treatment in India.
On Thursday, protesters in the southwestern city of Rajshahi tried to march toward the office of a regional Indian diplomat. Police stopped both marches.