DHL Express has appointed Mansour AlHajjaj as the new country manager for its Saudi Arabia operations. The appointment marks a significant milestone in AlHajjaj’s career with DHL Express, which began in 2006.
With nearly two decades of experience within the organization, AlHajjaj has held several key roles across customer service functions, consistently driving performance excellence and nurturing strong client relationships. In 2020, he stepped into a senior leadership position where he successfully led the transformation of customer services into a high-performing function and steered the retail team toward achieving double-digit growth.
AlHajjaj is recognized for his forward-thinking leadership and commitment to innovation. Under his guidance, DHL Express Saudi Arabia has earned multiple external accolades for service excellence. He has also played a major role in enhancing employee engagement and people development, effectively improving team culture and significantly reducing turnover. Additionally, his efforts to foster greater collaboration with supervisory authorities and government entities have further strengthened DHL’s partnerships across the Kingdom.
“It is a great honor to lead DHL Express Saudi Arabia at a pivotal time in the Kingdom’s journey toward Vision 2030, a vision that continues to position the country as a global logistics hub and a vital engine of regional and international trade,” AlHajjaj said.
“Aligned with this national ambition, we remain committed to strengthening our operational network, accelerating investments in infrastructure and innovation, and driving sustainable logistics solutions that deliver long-term impact. Above all, we will continue to invest in our people, the true driving force behind our success and the foundation of our continued leadership in the logistics sector.”
