RIYADH: As part of its push to enhance livability under Vision 2030, Madinah has recorded an 82 percent satisfaction rate in the quality of life, marking a 16 percent rise over the previous finding, the Saudi Press Agency has reported.
The new findings, released by the Madinah municipality, reflect significant public approval of recent improvements to parks, public services and infrastructure.
More than 75,220 citizens and residents participated in the survey, according to the SPA.
Driven by smart lighting, safe pedestrian pathways and improved public facades, satisfaction with the urban landscape rose to 78 percent — an 18 percent increase.
Road quality satisfaction jumped to 62 percent, up 27 percent, following enhancements in road design and lighting systems.
General cleanliness ranked among top-performing areas, with satisfaction reaching 81 percent.
Neighborhood cleanliness stood at 71 percent, while satisfaction with environmental sanitation rose to 61 percent, a 28 percent increase, fueled by improved pest control, rainwater drainage, and faster municipal response times.
The survey also showed 69 percent satisfaction with waste management, specifically the handling of construction and demolition debris.
Some 71 percent of residents expressed satisfaction with direct municipal services, and 64 percent with indirect services, supported by the region’s smart service portal and digital assistant.
Public amenities recorded a satisfaction rate of 68 percent after the municipality added more than 14 new parks and expanded green space per capita to 2.1 sq. meters.
Community engagement also featured in the survey, with 68 percent of residents satisfied with their role in shaping local decisions through open forums and channels of direct communication.
The municipality said the results underscored its commitment to transparency and resident-focused development, and will be used as a reference point for future initiatives aimed at raising the quality of life across the region.
The municipality has undertaken efforts to improve the city’s infrastructure and tourism appeal.
Madinah ranked 88th globally on Euromonitor International’s 2024 index of the world’s top 100 city destinations, and was seventh globally on the Tourism Performance Index.
