Pakistan’s ‘Lost and Found Cell’ resolves over 2,500 missing item complaints by Hajj pilgrims — official

Pakistani Hajj pilgrims queue to embark onto a bus at The Hajj Complex in Islamabad on August 23, 2016, before leaving for the annual Hajj pilgrimage to the Islamic holy cities of Mecca and Medina in Saudi Arabia. (AFP/File)
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Updated 26 May 2025
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Pakistan’s ‘Lost and Found Cell’ resolves over 2,500 missing item complaints by Hajj pilgrims — official

  • Pakistani pilgrims have been urged to take precautionary measures such as writing their passport numbers, names on belongings
  • This year’s Hajj is expected to take place between June 4 and June 9, with nearly 112,620 Pakistanis set to perform the pilgrimage

ISLAMABAD: A ‘Lost and Found Cell,’ established by the Pakistani Hajj mission, has resolved more than 2,500 missing item complaints lodged by Pakistani pilgrims this year, Pakistani state media reported, citing an official in Makkah.

This year’s Hajj is expected to take place between June 4 and June 9, with nearly 112,620 Pakistanis set to perform the annual pilgrimage. Of these, approximately 89,000 Pakistanis are traveling under the government scheme and 23,620 through private tour operators.

The South Asian country has set up a Medical Mission and a Lost and Found Cell to facilitate Pakistani pilgrims in case of health or any other emergencies during their stay in the Kingdom, the Radio Pakistan broadcaster reported.

Adnan Wazir, the Lost and Found Cell in-charge, told the state broadcaster that his team has been working round the clock, in two shifts to leave no stone unturned in facilitating the ‘guests of Almighty Allah.’

“The Lost and Found Cell in Makkah has successfully resolved 2,539 complaints out of 2,611 regarding missing items belonging to intending pilgrims,” he was quoted as saying.

“All-out efforts are underway to address 72 remaining complaints so that the valuable belongings can be returned to their rightful owners at the earliest.”

Wazir said they have a robust mechanism in place to trace and recover lost items, urging the pilgrims to lodge complaints about missing belongings to officials on duty or directly at the phone number: 00966-125505326.

He strongly advised Pakistani devotees to take precautionary measures such as clearly writing their passport numbers and names on their belongings.

The official said a Wheelchair Desk is also functional at the cell to assist deserving pilgrims upon a refundable security deposit of 200 Saudi Riyals.

Pakistan launched its Hajj flight operation on Apr. 29 which will continue till May 31. The annual pilgrimage is followed by Eid Al-Adha, one of the two major Islamic festivals that involves the traditional animal sacrifice.


Pakistan to hold mandatory training for Hajj pilgrims on Thursday

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Pakistan to hold mandatory training for Hajj pilgrims on Thursday

  • Day-long training being held to ensure intending pilgrims are aware of Hajj rituals, administrative matters, says state media
  • Religion ministry says experienced “master trainers” and scholars from the ministry and Hajj camps will provide training

ISLAMABAD: Pakistan’s religion ministry has announced that a mandatory training program for Hajj 2026 pilgrims will begin from Thursday, state media reported this week as Islamabad gears up for the annual Islamic pilgrimage. 

The announcement was made by Dr. Syed Atta ur Rehman, the federal secretary of religious affairs, while he chaired a meeting of the Curriculum Committee for Hajj Training in Islamabad on Monday, state broadcaster Radio Pakistan reported. 

“The day-long training will be mandatory for all intending pilgrims as per their schedule, which will be communicated to them through Pak Hajj mobile app, website and SMS,” Radio Pakistan said. 

The state media said the ministry has made the training mandatory to make intending pilgrims aware of Hajj rituals and administrative matters. 

“Experienced master trainers and scholars from the ministry and Hajj camps will provide training through multimedia,” it said. 

Saudi Arabia allocated Pakistan a quota of 179,210 pilgrims earlier this year for Hajj 2026. Of these, around 118,000 seats have been allocated to the government scheme and the rest to private tour operators.

Under Pakistan’s Hajj scheme, the estimated cost of the government package ranges from Rs1,150,000 to Rs1,250,000 [$4,049.93 to $4,236], subject to final agreements with service providers.