Elm, Kidana ink deal to drive digital transformation of holy sites

Majid bin Saad Al-Arifi, spokesman and vice president of Marketing at Elm
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Updated 18 January 2025
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Elm, Kidana ink deal to drive digital transformation of holy sites

Elm, a pioneer in digital solutions, signed an MoU with Kidana Development Company, a major developer of the holy sites that is wholly owned by the Royal Commission for Makkah City and Holy Sites. The agreement will bolster joint efforts in the development and operation of digital platforms, as well as deliver consulting services and promote digitization in the holy sites. It will also facilitate inspection and field supervision services to ensure the highest standards of quality and efficiency.

The MoU was signed by Mohammad Abdulaziz Alomair, CEO of Elm, and Majed Ahmed Al-Shangiti, executive vice president of human capital and shared services at Kidana, in the presence of key officials from both organizations.

As part of the MoU, both entities will coordinate their efforts to achieve mutual goals in areas of shared expertise while leveraging Elm’s electronic solutions, technological systems, and consulting services to drive the digital transformation of the holy sites.

Majid bin Saad Al-Arifi, official spokesman and vice president of marketing at Elm, said: “We are honored to collaborate with Kidana, led by a vision to enhance the services offered to pilgrims of Umrah, in line with the objectives of Saudi Vision 2030. The collaboration will enable us to develop a range of electronic platforms and enhance the digital infrastructure while offering specialized consultancy services and complete support in the field of digital transformation.” 

The agreement will also facilitate cooperation in the fields of operations, inspection, and field control services, paving the way for robust security and safety standards. These are especially significant given the large number of pilgrims and Umrah performers who visit the holy sites in the Kingdom to perform the rituals of Hajj and Umrah each year.”

The MoU demonstrates Elm’s commitment to forming strategic alliances with companies from diverse sectors and offering best-in-class services, including consulting, technical solutions, and digital support.


Dammam Airports partners with KaarTech to transform IT services

Updated 03 March 2026
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Dammam Airports partners with KaarTech to transform IT services

Dammam Airports, a key player in Saudi Arabia’s aviation sector, has partnered with KaarTech to deliver end-to-end IT managed services across its airport network in the Eastern Province.

This milestone advances Saudi Arabia’s Vision 2030 and strengthens Dammam Airports’ commitment to delivering world-class travel experiences. The collaboration was inaugurated through an official signing ceremony attended by Mohammed Al-Hassany, CEO of Dammam Airports, and Shahinsha Abdul Basheer, CEO of KaarTech, signifying a shared commitment to shaping the future of Saudi Arabia’s aviation through innovation and intelligent technology.

Recognized as one of the world’s largest airports by land area, Dammam Airports connects more than 12 million passengers each year and plays a vital role in strengthening the Kingdom’s aviation growth. With this partnership, the company is set to transform its IT landscape into a secure, scalable, and intelligent environment that supports the complexities of modern airport operations. 

KaarTech will manage the complete IT landscape across three airports, covering infrastructure, cloud, and network operations, along with 24/7 service management. This engagement also includes comprehensive application support beyond SAP, enriched with automation, proactive governance, and predictive intelligence. KaarTech will enable Dammam Airports to achieve resilience, efficiency, and long-term scalability through a comprehensive AI governance approach that embeds transparency, accountability, and innovation into every layer of IT operations, positioning the company as a trusted driver of aviation modernization.

This partnership aims to transform IT from a back-end function into an AI-enabled strategic driver of business performance and passenger experience. From ensuring business continuity and strengthening operational reliability to enabling connected, insight-driven airport services, the collaboration reflects a shared commitment to data-driven, intelligent, and sustainable aviation.

Through this engagement, KaarTech reaffirms its position as a trusted partner in AI-led enterprise transformation, delivering deep expertise in managing complex technology ecosystems with intelligence and precision. For Dammam Airports, the partnership represents a decisive step in aligning operational excellence with the national vision for innovation, digital connectivity, and long-term growth.

Together, the two organizations will drive smarter airport operations and deliver sustainable value for the Kingdom’s growing aviation ecosystem.