Saudi domestic tourism thriving, proving it was no COVID-19 ‘blip’: Almosafer CEO

Almosafer’s CEO Muzzammil Ahussain. AN
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Updated 09 January 2025
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Saudi domestic tourism thriving, proving it was no COVID-19 ‘blip’: Almosafer CEO

RIYADH: Domestic tourism in Saudi Arabia is a key driver of the Kingdom’s thriving travel sector, proving its growth was not a “blip” during the pandemic, according to a senior executive.

In an interview with Arab News, Muzzammil Ahussain, CEO of Saudi travel company Almosafer, said the surge in domestic travel during COVID-19 was not just a temporary phenomenon caused by travel restrictions, but is instead the result of deliberate and sustained investments in creating attractive offerings, events, and experiences within the country.

His comments, made on the sidelines of the third Saudi Tourism Forum held in Riyadh, came in the wake of a report by his firm that revealed a 45 percent year-on-year increase in domestic flight bookings in 2024, alongside a 39 percent rise in room night bookings.

The surge is linked to the country’s expanding tourism offerings and enhanced connectivity through low-cost carriers, with family and group travel seeing a particular boost, rising over 70 percent, the report added.

“I think what the report highlights is that domestic tourism is strong. It wasn’t just a blip during COVID because people couldn’t travel,” he said, adding: “As we said in the report, over 40 percent of all of our bookings are now domestic, and the share is growing year on year, and that doesn’t mean that international (travel) is slowing down. Actually overall travel is growing, and we see that the Saudi traveler will continue to remain strong in the foreseeable future.”

He said flight prices dropped 7 percent year on year, prompting higher spending in destinations. “People are spending more on hotels, staying longer, and spending on experiences and events,” Ahussain said. “So overall, total spend is increasing.”

Despite the growth, challenges remain. The Almosafer CEO said that the limited hotel supply during peak times, such as Riyadh season, leads to higher rates and makes it difficult for travelers to find accommodations. 

“We’ve already seen a number of initiatives to improve hotel capacity and rooms across the country,” Ahussain said, adding that such improvements would make domestic tourism more attractive at all levels, from luxury to economy. 

The company’s ongoing efforts to enhance partnerships with regional authorities and airlines are also key to this growth, and Almosafer said it collaborates closely with the Saudi Tourism Authority and regional bodies like the Aseer Investment Authority.

“We’ve had a number of signings at the Saudi Tourism Forum with different authorities from around the country to promote and market key destinations,” he added.

Ahussain also highlighted the strong partnerships Almosafer has with low-cost carriers like flynas and flyadeal, as well as its new partnership with Riyadh Air, which is set to launch later in 2025.

Looking ahead, Ahussain is optimistic about the impact of global events, such as Expo 2030 and the 2034 FIFA World Cup, on the Kingdom’s tourism sector. “These projects and events, as we saw with Expo 2020 Dubai, help build a brand for a city or country, and that brand creates awareness,” Ahussain said.

He continued: “When people come, whether domestically or internationally, we are working to build a foundation that supports them throughout their travel — before, during, and after these events.”

Almosafer is also preparing for an initial public offering as part of its long-term strategy, with an IPO date likely in 2025 or 2026, its parent company Seera Group said in November 2023.

“We’re still on track with that plan and working toward it,” he said

With domestic tourism growing rapidly, Almosafer is enhancing its digital offerings through partnerships aimed at streamlining travel services. 

During the forum, Almosafer signed a memorandum of understanding with the Saudi Tourism Authority to integrate digital platforms, enhancing access to travel services. 

Ahussain explained that the partnership also aimed to improve Sara Al, the smart guide for Saudi tourism, by adding booking services for flights and accommodations.

Another agreement was signed by the company with Madinah Region Development Authority to enhance tourism in the province.


Saudi Arabia ranks 2nd globally in digital government, World Bank 2025 index shows


Updated 18 December 2025
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Saudi Arabia ranks 2nd globally in digital government, World Bank 2025 index shows


WASHINGTON: Saudi Arabia has achieved a historic milestone by securing second place worldwide in the 2025 GovTech Maturity Index released by the World Bank.

The announcement was made on Thursday during a press conference in Washington, DC, which evaluated 197 countries.

The Kingdom excelled across all sub-indicators, earning a 99.64 percent overall score and placing it in the “Very Advanced” category.

It achieved a score of 99.92 percent in the Core Government Systems Index, 99.90 percent in the Public Service Delivery Index, 99.30 percent in the Digital Citizen Engagement Index, and 99.50 percent in the Government Digital Transformation Enablers Index, reflecting some of the highest global scores.

This includes outstanding performance in digital infrastructure, core government systems, digital service delivery, and citizen engagement, among the highest globally.

Ahmed bin Mohammed Al-Suwaiyan, governor of the Digital Government Authority, attributed this achievement to the unwavering support of the Saudi leadership, strong intergovernmental collaboration, and effective public-private partnerships.

He highlighted national efforts over recent years to re-engineer government services and build an advanced digital infrastructure, which enabled Saudi Arabia to reach this global standing.

Al-Suwaiyan emphasized that the Digital Government Authority continues to drive innovation and enhance the quality of digital services, in line with Saudi Vision 2030, supporting the national economy and consolidating the Kingdom’s transformation goals.

The 2025 GTMI data reflects Saudi Arabia’s excellence across key areas, including near-perfect scores in core government systems, public service delivery, digital citizen engagement, and government digital transformation enablers. This balanced performance places the Kingdom firmly in the “Grade A” classification for very advanced countries, demonstrating the maturity of its digital government ecosystem.

Saudi Arabia’s progress in the index has been remarkable: from 49th place in the 2020 edition, to third in 2022, and now second in 2025, confirming its status as a global leader in digital transformation and innovation.

The achievement also reflects the Kingdom’s focus on putting people at the center of digital transformation, enhancing user experience, improving government efficiency, and integrating artificial intelligence and emerging technologies across public services.