Red Cross opens hotlines to try to reunite Syrian families

The coffin of Syrian activist Mazen Al-Hamada is carried for burial in Damascus, Dec. 12, 2024. (AP)
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Updated 13 December 2024
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Red Cross opens hotlines to try to reunite Syrian families

  • Stephan Sakalian, head of delegation for ICRC in Syria, told reporters that it had opened two hotlines this week
  • “We can provide them with mental health and psychosocial support”

GENEVA: The Red Cross said on Friday it had opened two new telephone hotlines to try to reunite Syrians who have been missing for years with their families, but warned that many cases will take months or years to resolve.
Since the start of Syria’s civil war over 13 years ago, the International Committee of the Red Cross (ICRC) has received over 35,000 cases of missing people and is stepping up its efforts to help trace them.
Stephan Sakalian, head of delegation for ICRC in Syria, told reporters that it had opened two hotlines this week: one for prisoners and one for families to try to connect them.
“We can provide them with mental health and psychosocial support ... we can even help them financially if they need to be reunited,” he told a Geneva press briefing via video link from Damascus. Legal aid and health care are also available, an ICRC statement said.
The opening of president Bashar Assad’s detention system has raised hopes for reunions, with some prisoners re-emerging who were thought by their families to have been executed years ago. But Sakalian sought to temper expectations.
“Let’s make no mistake: giving answers to people will take weeks, months and maybe years, given the amount of information to process,” he said. “The work is tremendous,” he added.
The ICRC is also looking for three of its colleagues who were abducted in 2013. “Like everyone we want to have hope and seek any signal or any news that may bring some closure to their families, but for the moment, we do not have any news,” he added.


UN peacekeepers say Israeli forces fired on them in southern Lebanon

Updated 11 December 2025
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UN peacekeepers say Israeli forces fired on them in southern Lebanon

  • “Yesterday, peacekeepers in vehicles patrolling the Blue Line were fired upon by IDF soldiers in a Merkava tank,” UNIFIL said
  • It said that both the peacekeepers and the Israeli tank were in Lebanese territory

BEIRUT: The United Nations Interim Force in Lebanon said Wednesday that Israeli forces fired on its peacekeepers a day earlier in the country’s south, urging Israel’s army to “cease aggressive behavior.”
It is the latest such incident reported by the peacekeepers in southern Lebanon, where UNIFIL acts as a buffer between Israel and Lebanon and has been working with Lebanon’s army to support a year-old truce between Israel and militant group Hezbollah.
“Yesterday, peacekeepers in vehicles patrolling the Blue Line were fired upon by IDF (Israeli army) soldiers in a Merkava tank,” a UNIFIL statement said, referring to the de facto border.
“One ten-round burst of machine-gun fire was fired above the convoy, and four further ten-round bursts were fired nearby,” the statement said.
It said that both the peacekeepers and the Israeli tank were in Lebanese territory at the time of the incident and that the Israeli military had been informed of the location and timing of the peacekeeping patrol in advance.
“Peacekeepers asked the IDF to stop firing through UNIFIL’s liaison channels... Fortunately, no one was injured,” it said.
Last month UNIFIL said Israeli soldiers shot at its troops in the south, while Israel’s military said it mistook blue helmets for “suspects” and fired warning shots.
In October, UNIFIL said one of its members was wounded by an Israeli grenade dropped near a UN position in the country’s south, the third incident of its kind in just over a month.
“Attacks on or near peacekeepers are serious violations of (UN) Security Council Resolution 1701,” UNIFIL said on Wednesday, referring to the 2006 resolution that formed the basis of the November 2024 truce.
“We call on the IDF to cease aggressive behavior and attacks on or near peacekeepers working to rebuild stability along the Blue Line,” the peacekeepers said.
Israel carries out regular attacks on Lebanon despite the truce, usually saying it is targeting sites and operatives belonging to Hezbollah, which it accuses of rearming.
It has also kept troops in five south Lebanon areas it deems strategic.
On Saturday, a UN Security Council delegation visiting Lebanon urged all parties to uphold the ceasefire.
It emphasized that the “safety of peacekeepers must be respected and that they must never be targeted,” after gunmen on mopeds attacked UNIFIL personnel last week.