Hajj Ministry, Saudi National Bank introduce digital wallet for pilgrims

The Nusuk Wallet allows pilgrims to manage their money and uses encryption technology for security. (SPA)
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Updated 04 June 2024
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Hajj Ministry, Saudi National Bank introduce digital wallet for pilgrims

  • Nusuk Wallet uses encryption technology and biometric identity verification for security

RIYADH: The Ministry of Hajj and Umrah, in cooperation with the Saudi National Bank, has launched the first international digital wallet for pilgrims.

The Nusuk Wallet allows pilgrims to manage their money and uses encryption technology for security.

Hajj and Umrah Minister Tawfiq Al-Rabiah launched the online service with several officials in Jeddah, the Saudi Press Agency reported.

Ahmed Al-Maiman, director of the digital department at the ministry, said: “With the launch of the digital wallet, six achievements have been realized at the local and international levels.

“It is the first digital wallet and international bank card in the world, allowing Hajj pilgrims and Umrah performers to manage their money during the period of their stay for performing rituals.

“Following this move, we have become closer to achieving our goal of developing a successful super-app that meets pilgrims’ needs.”

Al-Maiman added: “This innovation is a qualitative leap in the field of technical services, as the wallet combines modern technology with the needs of users.”

It includes the latest technologies “such as AI, encryption, and biometric identity verification, in addition to advanced technologies such as API (Application Programming Interface) and integrated SDK (Software Development Kit).”

He added: “It is also the first open-loop digital wallet embedded within an application in the world, designed to enable Hajj pilgrims and Umrah performers to manage their money.”

The SNB’s Digital Ventures and Payments CEO Saleh Al-Furaih said the service complies with Saudi Central Bank regulations, which guarantees financial security.

The ministry added that it welcomes new ideas and solutions to assist pilgrims, and urged private companies to submit their proposals via email at [email protected].


Rebuilding lives: Saudi initiative gives fresh hope to amputees

Updated 08 December 2025
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Rebuilding lives: Saudi initiative gives fresh hope to amputees

  • Baitureh Health Association has provided life-changing support to more than 1,000 people
  • Prosthetic limbs can cost up to $76,000

MAKKAH: The Baitureh Health Association for the Care of Amputees has quickly become one of Saudi Arabia’s most impactful humanitarian initiatives, transforming support for people with lost limbs.

Established in 2020, the association deals with people’s physical, psychological and social needs and fills a long-standing gap in the national health system.

CEO Badr bin Alyan told Arab News that the initiative was created in response to a growing need, driven by amputations linked to accidents, blood disorders, occupational injuries and other causes.

Its operations were “based on service integration rather than fragmentation, enabling beneficiaries to return to their lives with confidence, ability and independence,” he said.

This holistic process covers everything from initial evaluations to psychological and physical rehabilitation, family support, prosthetic fitting and ongoing maintenance.

Its psychological support programs include group sessions led by certified mentors who have undergone similar experiences, as well as field visits to support patients before and after amputation.

More than 1,000 people across the Kingdom have so far benefitted from the association’s work, about 10 percent of them children, whom Alyan said were “the most sensitive and the most in need of intensive psychological and family support.”

Its specialist programs for children — My First Step and Therapeutic Entertainment — help young people adapt to prosthetics, overcome trauma and build confidence in a safe and supportive setting.

The association has completed more than 300 prosthetic fittings, including silicone cosmetic limbs, mechanical, hydraulic, electronic and 3D-printed models. 

Alyan said the type of prosthetic selected depended on a number of factors, such as age, lifestyle, type of amputation, activity level and psychological readiness.

Children also have to undergo frequent adjustments to their new limbs to account for their growth.

Each prosthetic cost between SR20,000 ($5,300) and SR285,000, Alyan said.

The association funds its work through sponsorships, community contributions and strategic partnerships.

Despite its success, Alyan said there were still challenges to be faced, including the lack of a consolidated base for the provision of psychological support and therapy services and prosthetics development and maintenance.

There was also a shortage of local experts, he said.

In response, the association set up a rehabilitation center, which Alyan said would help to localize prosthetics manufacturing, reduce costs and accelerate fitting processes and create opportunities for local experts to develop their knowledge and experience.

But providing prosthetics was only part of the association’s work, he said.

“Rebuilding a human life is the deeper goal.”