Spectre of war paralyzes Lebanon’s hospitality sector

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A staff waits for costumers at a restaurant in Lebanon’s coastal historical city of Byblos, on Nov. 10, 2023. (AFP)
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A picture shows docked tour boats at the port of Lebanon’s historical city of Byblos, on Nov. 10, 2023. (AFP)
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People walk past souvenir shops at the almost deserted old market in the historical port city of Byblos, on Nov. 10, 2023. (AFP)
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Updated 16 November 2023
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Spectre of war paralyzes Lebanon’s hospitality sector

  • The fighting has so far been limited to the south, but some Western and Arab countries have advised their citizens to leave Lebanon, fearing a broader conflict
  • Many domestic visitors fearful of war have also cut back on expenses, hitting restaurants, cafes, bars and shops hard

BYBLOS: Bartender Richard Alam has poured hardly any drinks at his pub in Lebanon’s seaside city of Byblos, where once-busy streets have emptied of customers scared by border tensions during the Israel-Hamas war.
“I opened this whiskey bottle two weeks ago and it still isn’t empty,” said Alam, 19, standing behind his empty bar in the coastal city, home to a World Heritage site north of Beirut.
“Before, we would go through a bottle every day or every other day,” he told AFP.
Four years into an economic meltdown, Lebanon’s restaurants, cafes, hotels and shops face yet another challenge: keeping afloat during the Israel-Hamas war and related hostilities on the Lebanon-Israel border.
Gaza-based Hamas militants attacked southern Israel on October 7, triggering retaliatory Israeli bombing and a ground offensive in Gaza. Since then, Lebanon’s southern border has seen deadly escalating skirmishes, mainly between Israel and Hamas ally Hezbollah.
The fighting has so far been limited to the south, but some Western and Arab countries have advised their citizens to leave Lebanon, fearing a broader conflict.
Byblos, on Lebanon’s northern coast, “relies on tourists,” Alam said, wearing a bow tie and a suit.
“Our work has gone down from at least 40 to 50 tables a day to... seven at most.”
Nearby, customers are also scarce at Mona Mujahed’s souvenir shop, usually bustling with tourists and locals alike.
But there has been “no work, no money,” Mujahed, 60, said, sipping coffee in front of her shop where souvenirs sit untouched on the shelves.
Many domestic visitors fearful of war have also cut back on expenses, hitting restaurants, cafes, bars and shops hard.
Since 2019 Lebanese have suffered from a financial crisis branded by the World Bank as one of the planet’s worst since the 1850s. It pushed most of the population into poverty, and forced half of all restaurants, cafes, pubs and nightclubs to close down, said Tony Ramy, who heads an industry syndicate.
Ramy said the sector was just recently beginning to recover, after expatriate visitors flocked back to Lebanon over the summer following the coronavirus pandemic, the economic collapse and a catastrophic explosion at Beirut’s port in 2020.
“We had just turned the page on four difficult years with renewed momentum, but unfortunately the war ruined everything,” said Ramy, of the restaurant, cafe, nightclub and pastry shop owners’ syndicate.
“Since October 7 we have seen a dramatic decrease in clientele... (dropping) by up to 80 percent on weekdays and 30 to 50 percent on the weekend,” he said.
“No one knows if the situation in the south will deteriorate and no one can plan for anything,” he said, warning of the potential for “huge losses.”
Cross-border skirmishes have killed at least 88 people in Lebanon, mostly Hezbollah combatants but also 10 civilians, according to an AFP tally.
In northern Israel, nine people including six soldiers have been killed, according to official figures.
Lebanon’s national carrier Middle East Airlines (MEA) has slashed flights, and passenger numbers from the region to Beirut have dropped by 54 percent compared to last year, said the airline’s spokesperson Rima Makkawi
MEA passengers from Europe have also dropped by 30 percent compared to the same period last year, she added.
In Beirut’s once-bustling and vibrant Hamra area, the four-star Hotel Cavalier has seen hundreds of cancelations.
“From the first week (of hostilities), cancelations soared dramatically,” manager Ayman Nasser El Dine, 41, said in the deserted lobby.
“We had zero new reservations... This would be catastrophic if it lasts,” he said.
More than half of the hotel’s 65 rooms were pre-booked for November, but now staff barely welcome a dozen guests per day, he said.
The Cavalier was also overbooked for December and hotels had been looking forward to the Christmas holiday rush, he added.
But that was before the war.
Pierre Ashkar, who heads the hotel owners’ syndicate, said room occupancy had plummeted from about 45 percent to between zero and seven percent.
“Reservations have been canceled for the next two or three months” as countries advised their citizens against traveling to Lebanon, he said.
Even if the Hamas-Israel war ends tomorrow, Ashkar said “we need another month or two until countries change their travel advice so we can return to business as usual.”
But he expressed optimism that hotels in Lebanon, which saw civil war from 1975-1990, a 2006 war between Israel and Hezbollah, and the 2020 port explosion, would rebound once calm returned.
“We are a strong-willed people, born and bred during times of war,” Ashkar said. “If we didn’t have a long experience in crisis management, the sector would have long gone bankrupt.”


How Gaza’s winter became another front in an unfinished war

Updated 8 sec ago
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How Gaza’s winter became another front in an unfinished war

  • Winter storms have submerged and upended tents and brought down bombed-out homes across the enclave
  • At least nine infants have died of hypothermia in recent weeks amid reported Israeli restrictions on aid entry

LONDON: Gaza’s winter nights have grown longer and deadlier as torrential rains, flooding and bitter cold batter hundreds of thousands of Palestinians already wearied by more than two years of Israeli bombardment. Many are so malnourished they lack even the body fat needed to withstand the cold.

Families across the enclave stay awake through the night gripping their tents to keep them from being torn away by strong winds or swept off by floodwaters, all while fearful of a sudden Israeli airstrike. Parents carry children for hours, and at times older children carry younger ones to protect them from drowning.

“When it rains, of course all the tents flood, and all their bedding is soaked,” said Maysa Yousef, a mother of four and artist based in central Gaza. “People spend the entire night fighting for their lives, crying and pleading.”

“Civil Defense rushes in, along with rescue crews, to save people,” Yousef told Arab News. “They secure the tents and take families to so-called safe places; but in reality, there are no safe places because all of Gaza is destroyed; they take them to schools or other locations.”

The same conditions afflict those trying to help. Yousef’s husband works as a mental health specialist at a field hospital in central Gaza, where nearly all staff live in tents and have been heavily affected by the winter storms.

“All night long they don’t sleep, each one holding a broom, pushing the water away, while he and his children and their bedding are soaked,” Yousef said. “In the morning, they put on their wet clothes and go to work.

“When my husband sees them at work, he is shocked by how they haven’t slept all night, how their clothes are still wet, and yet they come in the morning and work all day, treating people and easing their suffering, when they themselves need support.”

More than 90 percent of Gaza’s population have been displaced repeatedly by the Israeli onslaught on the enclave, which started on Oct. 7, 2023, following a Hamas-led attack on southern Israel.

Those not living in tents are sheltering in bombed-out schools and damaged residential buildings. The UN said in November that nearly 81 percent of all structures in the Gaza Strip have been damaged. 

Strong winds and heavy rain since November have submerged or destroyed more than 90 percent of displacement tents, Gaza’s Civil Defense said. Storm Byron, which hit from Dec. 10 to 17, damaged more than 17 buildings, according to the UN Relief and Works Agency for Palestine Refugees, UNRWA.

The storm also damaged or destroyed more than 42,000 tents, affecting at least 235,000 people, according to Gaza’s Shelter Cluster, a coalition of UN agencies and NGOs.

Even before Byron, rainfall and flooding upended more than 13,000 tents in November alone, according to the Israeli rights group B’Tselem. At least 740,000 people were affected.

“Gaza is completely destroyed,” Yousef said. “With the rain, even houses that are still standing are at risk of collapsing over their residents.”

Some bombed houses, she added, have given way under the weight of heavy rain and strong gale. “Some people were living in damaged houses that collapsed while they were inside. About 20 people were killed; some fell and drowned.”

With the sewage system destroyed, floodwater has nowhere to drain. “With continuous rain, large, deep pools form to the point that a tent ends up completely submerged by water,” Yousef said.

She described surreal scenes of “donkey carts transporting people, completely covered by water; the water would be covering the donkey itself, with only its head visible as it carries people.”

After nights of relentless rain, mornings bring a grim routine.

“The next day, you see everyone around you spreading their mattresses and belongings out in the sun — if the sun even comes out,” Yousef said. “Sometimes the rain lasts three or four days, even a week, causing severe flooding in Gaza because there is no sewage system and water levels keep rising.”

Coastal flooding has made matters worse.

“The sea rises and begins to overflow toward us, pulling away all the tents, even those on higher ground,” she said. “Soil erosion follows, and the ground gives way, to the point that even tents placed above the waterline and sea level suddenly collapse, with children falling into the sea, and Civil Defense searching for them.”

The floods have not only swept away tents and debris but also lives. On Dec. 31, and after a desperate search, rescuers in Gaza City pulled the lifeless body of seven-year-old Ata Mai by the ankle to pry him out of muddy waters.

Mai, who drowned on Dec. 27 in an improvised displacement camp, was the sixth child to be killed by a lack of adequate shelter during the harsh winter conditions in December, according to the UN Children’s Fund, UNICEF.

The organization’s regional director, Edouard Beigbeder, said that “teams visiting displacement camps reported appalling conditions that no child should endure, with many tents blown away or collapsing entirely.”

Children in Gaza lack proper winter clothing and are often barefoot or dressed in thin garments, huddling at night near improvised fires, which may be deadly. The risk was clear in early January, when a displaced grandmother and her four-year-old grandson burned to death after their tent caught fire.

But the cold has been even deadlier. At least eight newborns died of hypothermia within a month, and more than 74 children have died in 2025 amid the brutal winter conditions, UNRWA said on Jan. 9.

On Jan. 10, the extreme cold amid severe Israeli restrictions on aid entry killed another infant who was born only a week before, according to several media reports.

“We enter this New Year carrying the same horrors as the last,” said UNRWA Communication Officer Louise Wateridge. “There’s been no progress and no solace. Children are now freezing to death.”

Aid agencies say those deaths were preventable. The UN and international NGOs are calling on Israel to allow more aid into Gaza to help families survive the winter, saying Israeli restrictions continue to block deliveries.

While a fragile ceasefire since October has allowed some aid to re-enter Gaza after months of blockade, assistance still falls far short of the need, aid groups say.

Thousands of tents and hundreds of thousands of tarpaulins have been distributed since October, the UN says, but over one million people still urgently need shelter support.

Further compromising the humanitarian operation in Gaza, Israel announced in December it would suspend the permits of 37 aid agencies — a move described by UN Human Rights Chief Volker Turk as “outrageous.”

“Such arbitrary suspensions make an already intolerable situation even worse for the people of Gaza,” Turk said on Dec. 31. “I remind the Israeli authorities of their obligation under international law to ensure the essential supplies of daily life in Gaza, including by allowing and facilitating humanitarian relief.”

Israel said that the targeted international NGOs, including Doctors Without Borders and the Norwegian Refugee Council, had not complied with a deadline to disclose information on their Palestinian staff.

Several of the targeted INGOs told news agencies that they would never knowingly employ people engaging in military activity.

Even those living in the bombed-out ruins of what were once their homes have not been spared the winter suffering.

Each time Yousef tries to secure windows in her bomb-damaged house, intense shelling along the “yellow line” in eastern Gaza blasts them loose again.

“The window flips outward because it no longer fits its frame,” she said. “Doors swing open with every strike and won’t stay shut.”

The anxiety caused by layers of hardship have robbed Yousef of much-needed sleep. “At night, we sleep in a state of anxiety,” she added. “The walls are pulling apart; they are at risk of collapse.”

Rain turns daily life into a constant struggle. “When it rains, you are left wondering where to put the dishes, constantly watching where the rain is coming from and where it is leaking,” she said. 

“My house has three floors, and the floor beneath me has walls riddled with cracks. Rain pours through as if you are sitting in the street with rain falling directly over you. 

“Water can reach five, six, seven, even 10 centimeters. We spent weeks wading through it.”

Personal hygiene has become another excruciating ordeal amid a lack of heat sources and toiletries.

“Water is extremely cold,” Yousef said. “We fetch it from far away and store it in containers.”

Even when firewood is available, wet conditions make it useless. “On rainy days, it’s impossible to light a fire or bathe in hot water,” she said. “So we’re forced to bathe in cold water.”

“Imagine the weather is extremely cold, and there is nothing to protect you — the windows are covered with ripped plastic sheets that melt in the sun and fly away with the wind. On top of that, you and your children bathe in icy water.”

The consequences have been severe. Yousef said she developed intense bone pain since the cold weather began.

“Every time I poured the cold water over myself and braced my body, the pain in my back worsened, especially with the cold wind,” she said. “Imagine what it is like for children.”

Bathing her children often made them ill. “Because of this, people greatly reduced bathing with cold water in winter. You would see children, and even adults, extremely dirty, their clothes filthy, their stench overwhelming, yet they did not bathe to avoid getting ill.” 

Soap is also scarce. “We went nearly six months without even a single bar of soap,” Yousef said, adding that some people began to improvise and make soap from oil and other materials.

With infrastructure shattered and sanitation systems crippled, waste has piled up across Gaza, the UN said. Rainwater mixed with raw sewage has exposed residents to waterborne diseases, Save the Children warned.

The organization said that outbreaks of hepatitis, diarrhea and gastroenteritis have spread, made more lethal by widespread malnutrition.

Ahmad Alhendawi, the regional director, noted on Jan. 8 that “basic shelter items are stuck at the border.”

“The denial of humanitarian aid is a serious violation of humanitarian laws and a grave violation against children,” he said. “And yet it is still happening on our watch.” 

For Yousef, the fear of illness is constant.

“During winter, one of the most exhausting realities we face is how quickly diseases spread,” she said. “All it takes is for your child to go out onto the street to buy something or mix with people for just fifteen minutes, and they may come back infected with a virus or an illness.”

As winter deepens, Gaza’s nights continue to stretch longer, with conditions increasingly deadly for those left exposed.