Pakistan unveils plans to ‘fully digitize’ Hajj operations

In this file photo, taken on June 13, 2023, a Saudi official facilitates Pakistani Hajj pilgrim during biometrics at the immigration counter on the Makkah Route counter set up at the Islamabad International Airport. (Photo courtesy: X/@MakkahRoute/File)
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Updated 27 September 2023
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Pakistan unveils plans to ‘fully digitize’ Hajj operations

  • Religious affairs minister says mobile app would be developed to track pilgrims’ movements, financial transactions
  • Pakistan’s IT minister says a web portal featuring ‘independent reviews’ from pilgrims would also be developed 

ISLAMABAD: Pakistan’s Religious Affairs Minister Aneeq Ahmed unveiled a plan to “fully digitize” the country’s Hajj operation on Wednesday, saying that it would include a mobile application that offers pilgrims comprehensive information and tracking features during their stay in Saudi Arabia.

The development follows Ahmed’s week-long visit to the Kingdom last week, during which he engaged in discussions with senior Saudi government officials on enhancing facilities for Pakistani pilgrims and exploring the potential expansion of the Makkah Route Initiative. 

Ahmed met Information Technology Minister Umar Saif on Wednesday, Pakistan’s IT ministry said. During the meeting, the religious affairs minister discussed strategies to improve and modernize the Hajj operation. 

“A live mobile app will be developed for the convenience of pilgrims in which all details and tracking will be possible, a statement from the religion ministry quoted Ahmed as saying. 

“We want Hajj operations to be completely digitized and made end-to-end paperless,” Ahmed said, adding that a computerized system will also be created which would help pilgrims keep track of their financial transactions and movements during Hajj in Saudi Arabia.

The statement further added that the management information system of private Hajj groups would be made more functional.

Meanwhile, Saif said Pakistan would develop a web portal which would feature “independent reviews” from pilgrims, according to the IT ministry. 

“Through this system, pilgrims and pilgrims will be able to give their feedback digitally regarding Hajj operations and facilities,” the IT minister quoted Saif as saying. 

Hajj is an obligatory religious ritual for adult Muslims who are physically and financially capable, which involves visiting the holy cities of Makkah and Madinah at least once in their lifetime during the last month of the Islamic lunar calendar, known as Dhu Al-Hijjah. 

Over 81,000 Pakistani pilgrims performed the pilgrimage under the government scheme this year while the rest, from a total quota of 179,210, performed Hajj via private tour operators.


Pakistan to launch AI screening in January to target fake visas, agent networks

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Pakistan to launch AI screening in January to target fake visas, agent networks

  • New system to flag forged-document travelers before boarding and pre-verify eligibility
  • Move comes amid increasing concern over fake visas, fraudulent agents, forged papers

ISLAMABAD: Pakistan will roll out an AI-based immigration screening system in Islamabad from January to detect forged documents and prevent illegal overseas travel, the government said on Thursday. 

The move comes amid increasing concern over fake visas, fraudulent agents and forged papers, with officials warning that such activity has contributed to deportations, human smuggling and reputational damage abroad. Pakistan has also faced scrutiny over irregular migration flows and labor-market vulnerability, particularly in the Gulf region, prompting calls for more reliable pre-departure checks and digital verification.

The reforms include plans to make the protector-stamp system — the clearance required for Pakistani citizens seeking overseas employment — “foolproof”, tighten labor-visa documentation, and cancel the passports of deportees to prevent them from securing visas again. The government has sought final recommendations within seven days, signalling a rapid enforcement timeline.

“To stop illegal immigration, an AI-based app pilot project is being launched in Islamabad from January,” Interior Minister Mohsin Naqvi said following a high-level meeting chaired by him and Minister for Overseas Pakistanis Chaudhry Salik Hussain.

Naqvi said the new screening technology is intended to determine travelers’ eligibility in advance, reducing airport off-loads and closing loopholes exploited by traffickers and unregistered agents.

The interior minister added that Pakistan remains in contact with foreign governments to improve the global perception and ranking of the green passport, while a uniform international driving license will be issued through the National Police Bureau.

The meeting also approved zero-tolerance measures against fraudulent visa brokers, while the Overseas Pakistanis Ministry pledged full cooperation to streamline the emigration workflow. Minister Hussain said transparency in the protector process has become a “basic requirement,” particularly for labor-migration cases.

Pakistan’s current immigration system has long struggled with document fraud, with repeated cases of passengers grounded at airports due to forged papers or agent-facilitated travel. The launch of an AI screening layer, if implemented effectively, could shift the burden from manual counters to pre-flight verification, allowing authorities to identify risk profiles before departure rather than after arrival abroad.

The reforms also come at a moment when labor mobility is tightening globally. Gulf states have begun demanding greater documentation assurance for imported labor, while European and Asian destinations have increased scrutiny following trafficking arrests and irregular-entry routes from South Asia. For Pakistan, preventing fraudulent departures is increasingly linked to protecting genuine workers, reducing deportation cycles and stabilizing the country’s overseas employment footprint.