Shrinking budget: UN agency raises alarm over Syrian refugee relief in Jordan

Syrian children play in the Zaatari refugee camp, 80 kilometers (50 miles) north of the Jordanian capital Amman on February 15, 2021. (AFP/File)
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Updated 22 July 2023
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Shrinking budget: UN agency raises alarm over Syrian refugee relief in Jordan

  • Current lack of funding undermining great achievements made in over a decade, UNHCR representative says
  • ‘Determined and coordinated action needed to keep success story alive,’ aid official claims

AMMAN: The UNHCR has warned of “serious consequences” for refugees in Jordan if no adequate funding is added to its shrinking budget.
The UN refugee agency has issued a recent appeal calling for “immediate” assistance after other agencies announced plans to reduce health services and food help in camps in Jordan.
Jordanian government-owned Al-Mamlakah TV commented on a UNHCR report which said that the UN refugee agency had only received 32 percent of its financial needs for 2023, or “$125.7 million of its annual budget of $390.11 million.”
In light of this 68 percent deficit, Dominik Bartsch, the agency’s representative to Jordan, has warned of a “humanitarian crisis and serious consequences for refugees and host communities.”
He added: “The current lack of funding for the refugee response is undermining the great achievements made in over a decade.”

Now, there is an imminent risk that the situation is sliding back into a humanitarian crisis, with serious consequences for refugees and host communities.

Dominik Bartsch, UNHCR’s representative to Jordan

He said that there was growing concern that Jordan’s ability to include refugees in healthcare and education systems might be eroded.
“Sustained support over the years has allowed Syrian refugees to access the labor market,” Bartsch said.
“Now, there is an imminent risk that the situation is sliding back into a humanitarian crisis, with serious consequences for refugees and host communities.”
Bartsch praised Jordanian efforts in past years in giving assistance to refugees.
The country issued a record 62,000 work permits to Syrians in 2021, according to UNHCR.
This was a result of the international community committing funding and expanded trade facilitation under the Jordan Compact, an initiative to improve access to education and legal employment for Syrians forced to flee their homes.
Bartsch added: “Jordan has done so much, and donors need to recognize what is at risk.”
He called for a “determined and coordinated action … to keep the success story in Jordan alive.”
Bartsch said that the lack of assistance was exacerbating the vulnerability of refugees.
He added: “The number of refugee families who cannot pay their rent and are at risk of eviction from their homes rose by 66 percent from December 2022 to February 2023.”
The representative warned of another wave of refugees toward Europe should no “immediate action” be taken to improve their financial situation in Jordan.
He said: “Another consequence of lack of assistance is that it may push refugees onto irregular routes toward Europe. UNHCR is concerned about their protection after leaving Jordan as they are exposed to exploitation, abuse, and death.
“The recent shipwreck off Greece was a stark reminder that people who do not see a perspective, make desperate choices.”
The World Food Programme has recently announced a reduction of the value of its monthly food assistance for refugees in Jordan’s refugee camps, from around $32 to $21.
The UNHCR has said that a number of nongovernmental organizations providing health services have left Zaatari and Azraq camps in Jordan, leading to serious shortages and quality issues of remaining facilities.
Jordan has said it is providing refuge to about 1.3 million Syrians, including some 670,000 officially registered with the UNHCR as refugees, making the kingdom host to the world’s second-largest population of Syrian refugees per capita after Lebanon.
Turkiye has accepted 3.6 million Syrian refugees, while Lebanon hosts almost 1 million, according to the UNHCR.
Jordan hosts the Zaatari camp, the largest in the Middle East, and the Azraq camp. Most Syrians in Jordan live in cities and urban centers, however, where they work in certain industries.
While Jordan has been stepping up efforts for a voluntary return of Syrian refugees, a recent UNHCR study found that only 0.8 percent of them are willing to go back home.
The survey revealed that around 97 percent of Syrian refugees in Jordan have no intention of returning home in the next 12 months due to security and economic concerns, including a lack of housing and basic amenities in Syria.
Jordan has announced that it has begun coordinating with the Syrian government and relevant UN organizations to facilitate the voluntary return of some 1,000 Syrian refugees.
The decision was announced on May 1 following a landmark meeting in Amman of foreign ministers from Saudi Arabia, Egypt, Iraq, and Jordan. Syrian Foreign Minister Faisal Mekdad also attended.


‘No one to back us’: Arab bus drivers in Israel grapple with racist attacks

Updated 18 February 2026
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‘No one to back us’: Arab bus drivers in Israel grapple with racist attacks

  • “People began running toward me and shouting at me, ‘Arab, Arab!’” recalled Khatib, a Palestinian from east Jerusalem

JERUSALEM: What began as an ordinary shift for Jerusalem bus driver Fakhri Khatib ended hours later in tragedy.
A chaotic spiral of events, symptomatic of a surge in racist violence targeting Arab bus drivers in Israel, led to the death of a teenager, Khatib’s arrest and calls for him to be charged with aggravated murder.
His case is an extreme one, but it sheds light on a trend bus drivers have been grappling with for years, with a union counting scores of assaults in Jerusalem alone and advocates lamenting what they describe as an anaemic police response.

Palestinian women wait for a bus at a stop near Israel's controversial separation barrier in the Dahiat al-Barit suburb of east Jerusalem on February 15, 2026. (AFP)

One evening in early January, Khatib found his bus surrounded as he drove near the route of a protest by Israel’s ultra-Orthodox Jewish community.
“People began running toward me and shouting at me, ‘Arab, Arab!’” recalled Khatib, a Palestinian from east Jerusalem.
“They were cursing at me and spitting on me, I became very afraid,” he told AFP.
Khatib said he called the police, fearing for his life after seeing soaring numbers of attacks against bus drivers in recent months.
But when no police arrived after a few minutes, Khatib decided to drive off to escape the crowd, unaware that 14-year-old Yosef Eisenthal was holding onto his front bumper.
The Jewish teenager was killed in the incident and Khatib arrested.
Police initially sought charges of aggravated murder but later downgraded them to negligent homicide.
Khatib was released from house arrest in mid-January and is awaiting the final charge.

Breaking windows

Drivers say the violence has spiralled since the start of the Gaza war in October 2023 and continued despite the ceasefire, accusing the state of not doing enough to stamp it out or hold perpetrators to account.
The issue predominantly affects Palestinians from annexed east Jerusalem and the country’s Arab minority, Palestinians who remained in what is now Israel after its creation in 1948 and who make up about a fifth of the population.
Many bus drivers in cities such as Jerusalem and Haifa are Palestinian.
There are no official figures tracking racist attacks against bus drivers in Israel.
But according to the union Koach LaOvdim, or Power to the Workers, which represents around 5,000 of Israel’s roughly 20,000 bus drivers, last year saw a 30 percent increase in attacks.
In Jerusalem alone, Koach LaOvdim recorded 100 cases of physical assault in which a driver had to be evacuated for medical care.
Verbal incidents, the union said, were too numerous to count.
Drivers told AFP that football matches were often flashpoints for attacks — the most notorious being those of the Beitar Jerusalem club, some of whose fans have a reputation for anti-Arab violence.
The situation got so bad at the end of last year that the Israeli-Palestinian grassroots group Standing Together organized a “protective presence” on buses, a tactic normally used to deter settler violence against Palestinians in the Israeli-occupied West Bank.
One evening in early February, a handful of progressive activists boarded buses outside Jerusalem’s Teddy Stadium to document instances of violence and defuse the situation if necessary.
“We can see that it escalates sometimes toward breaking windows or hurting the bus drivers,” activist Elyashiv Newman told AFP.
Outside the stadium, an AFP journalist saw young football fans kicking, hitting and shouting at a bus.
One driver, speaking on condition of anonymity, blamed far-right National Security Minister Itamar Ben Gvir for whipping up the violence.
“We have no one to back us, only God.”

‘Crossing a red line’ 

“What hurts us is not only the racism, but the police handling of this matter,” said Mohamed Hresh, a 39-year-old Arab-Israeli bus driver who is also a leader within Koach LaOvdim.
He condemned a lack of arrests despite video evidence of assaults, and the fact that authorities dropped the vast majority of cases without charging anyone.
Israeli police did not respond to AFP requests for comment on the matter.
In early February, the transport ministry launched a pilot bus security unit in several cities including Jerusalem, where rapid-response motorcycle teams will work in coordination with police.
Transport Minister Miri Regev said the move came as violence on public transport was “crossing a red line” in the country.
Micha Vaknin, 50, a Jewish bus driver and also a leader within Koach LaOvdim, welcomed the move as a first step.
For him and his colleague Hresh, solidarity among Jewish and Arab drivers in the face of rising division was crucial for change.
“We will have to stay together,” Vaknin said, “not be torn apart.”