Pakistan continues crackdown against loan apps accused of ‘citizen exploitation’

The undated photo shows the screen of a smart phone displaying various applications. (Reuters)
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Updated 20 July 2023
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Pakistan continues crackdown against loan apps accused of ‘citizen exploitation’

  • Securities and Exchange Commission had by May received 1,415 complaints against licensed digital lenders, 181 against unlicensed ones
  • Fraudsters have found fertile ground for scams in Pakistan as more people turn to digital lenders amid record inflation

ISLAMABAD: Salman Sufi, the head of the Pakistani prime minister’s strategic reforms unit, said on Thursday authorities such as the Federal Investigation Agency, the Securities and Exchange Commission of Pakistan and the Pakistan Telecommunications Authority were continuing their crackdown against loan apps involved in extorting money through threats and blackmail.

Loan apps have been in the headlines in Pakistan after the death by suicide of a 40-year-old man from Rawalpindi who was unable to return funds he borrowed from mobile apps. His wife told police loan officers from the apps had been threatening him on a daily basis, compelling him to take his own life.

On Monday, Pakistan’s telecommunication regulator said it had blocked 43 rogue loan apps.

“The list of loan shark Apps that were identified by SECP and Blocked by @PTAofficialpk,” Sufi wrote on Twitter on Thursday.

“FIA SECP PTA continue to identify further apps which are built for the sole purpose of citizen exploitation and will continue to block- prosecute.”

The tragic episode of the suicide comes as annual inflation rose to 37.97 percent in May, setting a national record for the second month in a row and adding to Pakistan’s problems of a balance of payment crisis and the risk of a sovereign default. Most people in the nation of 220 million are struggling to cope with a surge in living costs triggered by the government’s devaluing the currency and removing subsidies to pave the way for an International Monetary Fund (IMF) bailout needed to stave off economic collapse.

Against this background, more and more people are turning to mobile-based lenders, creating fertile ground for scams and fraudsters, digital rights and consumer defense groups say.

Many of the apps are regulated, but they too are the source of hundreds of complaints filed so far this year with the country’s capital market regulator, the Securities and Exchange Commission of Pakistan.

Reflecting a jump in smartphone use, the number of Pakistanis using personal finance apps more than doubled to 19 percent in 2022 from two years earlier, boosting low rates of financial inclusion, according to a survey earlier this year by Karandaaz Pakistan, a nonprofit.

But while the apps offer quick, collateral-free credit to the largely unbanked, the boom has led to a surge in complaints about illegal lenders that routinely abuse customers’ data and use aggressive recovery tactics including threats and blackmail.

The country’s capital market regulator, the Securities and Exchange Commission of Pakistan, had by May received 1,415 such complaints against licensed digital lenders and 181 against unlicensed ones, and federal police are investigating apps involved in blackmailing clients.

“It is necessary to bring to justice the elements that take advantage of the compulsions of the people and push them into the darkness of death,” IT Minister Aminul Haque said in a statement this week.


Curfew extended in Gilgit-Baltistan, probe ordered after deadly Khamenei protests

Updated 03 March 2026
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Curfew extended in Gilgit-Baltistan, probe ordered after deadly Khamenei protests

  • At least 15 people were killed in clashes with law enforcement agencies over the weekend in Gilgit-Baltistan
  • Government also announces a de-weaponization campaign, crackdown on hate speech and cybercrime in region

ISLAMABAD: The government in Pakistan’s Gilgit-Baltistan (GB) region on Tuesday extended a curfew in Gilgit district and ordered a judicial probe into violent protests over the killing of Iranian Supreme Leader Ali Khamenei in US-Israeli strikes last week, an official said.

At least 15 people were killed in clashes with law enforcement agencies over the weekend in GB, where protesters torched and vandalized several buildings, including United Nations regional offices, an army-run school, software technology park and a local charity building.

The violence prompted regional authorities to impose curfew in Gilgit and Skardu districts on March 2-4 as officials urged people to stay indoors and cooperate with law enforcers, amid widespread anger in Pakistan, particularly among members of the Shiite minority, over Khamenei’s killing.

On Tuesday, the GB government convened to review the situation and announced the extension of curfew in Gilgit among a number of security measures as well as ordered the establishment of a judicial commission to investigate the weekend violence in the region.

“The government has made it clear that the law will strictly take its course against elements involved in vandalism at government institutions, private properties and incidents of vandalism in Gilgit and Skardu and no kind of mischief will be tolerated,” Shabbir Mir, a GB government spokesperson, said in a statement.

“In view of the security situation, curfew will remain in force in Gilgit, while the decision to extend the curfew in Skardu will be taken keeping the ground realities and the changing situation in view.”

The statement did not specify how long the curfew will remain in place in Gilgit.

Besides the formation of the judicial commission to investigate the violent clashes, the government also decided to launch a large-scale de-weaponization campaign in the entire Gilgit district, for which relevant institutions have been directed to immediately complete all necessary arrangements, according to Mir.

In addition, a crackdown has been ordered on hate speech, spread of fake news and cybercrime.

“The aim of these decisions is to ensure the rule of law, protect the lives and property of citizens and crack down on miscreants,” he said. “Approval has also been given to immediately survey the affected infrastructure and start their restoration work on priority basis.”

Demonstrators in Pakistan’s southern port city of Karachi also stormed the US Consulate on Sunday, smashing windows and attempting to burn the building. Police responded with batons, tear gas, and gunfire, leaving 10 people dead and more than 50 injured.

Pakistani authorities have since beefed up security at US diplomatic missions across the country, including around the US consulate building in Peshawar, to avoid any further violence.