SAP senior VP for Middle East says Pakistan could become top technology producer internationally

In this picture taken on January 8, 2022, employees of Taza Transforming Agriculture talk with customers at a call centre in Lahore, Pakistan. (AFP/File)
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Updated 16 June 2023
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SAP senior VP for Middle East says Pakistan could become top technology producer internationally

  • Ahmed Al-Faifi says Pakistani technology companies can benefit from opportunities under Saudi Arabia’s Vision 2030
  • He says his firm is facing challenges while trying to repatriate profits from Pakistan, though it is still providing services

KARACHI: A Saudi businessman, who oversees a global software firm in the Middle East and North Africa (MENA), believes Pakistan can position itself among the top countries known for technology production and usage due to its young population with an innovative mindset, similar to his own country.

Saudi Arabia is among the most advanced technology markets, where nearly every government service is available online as the kingdom seeks to diversify its economy by reducing its reliance on the thriving oil sector.

“We are one of the fastest-growing international markets in terms of technology adoption, and I believe our government ranks among the top five countries utilizing technology,” said Ahmed Al-Faifi, the senior vice president in the MENA region at SAP, a German software giant, during an interview with Arab News at a technology conference in Karachi on Thursday.




Ahmed Al-Faifi (first from right), the senior vice president in the MENA region at SAP, a German software giant, speaks at an event in Karachi, Pakistan, on June 15, 2023. (AN photo)  

Al-Faifi continued, “This has happened because of two reasons. First, we have a young population. Second, the government, regulators, and technology vendors have joined hands to ensure the availability and ease of use of these technologies so that young people can adopt them.”

Al-Faifi, who runs the regional operations of the software firm from Riyadh, stated that Pakistan also possessed these advantages.

“I think we share these two commonalities,” he added. “Pakistan has a young population and good education, which helps students quickly grasp technology, and this is crucial. The second point is that when it comes to technology adoption and expansion, we are witnessing a lot of trust in technology investment in Pakistan.”

He maintained that Pakistan fulfilled the prerequisites of becoming a top technology producer in the world.

Al-Faifi mentioned that his organization was assisting Pakistan through technology sharing and helping its teams serve customers in the MENA region.

“We are bringing partners operating in Pakistan with know-how and experience to work in the Gulf and the GCC countries,” he continued. “This is how we are able to share knowledge and experience, but there are also many imports.”

Regarding the impact of Pakistan’s measures to slow down or stop repatriation of profits on his company’s operations, he stated that it posed challenges but his firm was managing to keep the operations afloat.

“Of course, it is impacting us, like other companies, because we have a significant business in Pakistan,” he said. “We face many challenges when trying to take cash out of the country. However, we have continued to provide our services and extend them to our customers and partners.”

SAP currently serves over 800 entities in both the public and private sectors of Pakistan, offering technology-based solutions across various industries, ranging from aviation to healthcare.

Saquib Ahmad, the company’s country manager, said the adoption of technology largely depended on Pakistan’s leadership since the general population was willing to embrace a more innovative lifestyle.


Traders estimate $18 million losses as rescue operations continue after Karachi mall inferno

Updated 41 min 2 sec ago
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Traders estimate $18 million losses as rescue operations continue after Karachi mall inferno

  • DNA testing underway to identify victims still missing after blaze destroys 1,200 shops
  • Emergency services dispatched on Tuesday to another fire at Karachi’s New Vegetable Market

KARACHI/ISLAMABAD: Karachi’s business community on Tuesday estimated losses of about $18 million after a devastating fire tore through a major shopping plaza in the city, with rescue teams continuing search and recovery operations at the site amid fears that more victims may still be trapped under the debris.

The fire broke out late Saturday at Gul Plaza, a multi-story shopping complex in Karachi’s congested Saddar area, spreading rapidly through the building, which has over 1,200 shops, and trapping workers and shoppers inside. Recovery efforts have been slowed by severe structural damage and fears of collapse, officials said.

Dr. Summaiya Syed, Karachi’s chief police surgeon, said 20 deaths had been confirmed so far, with identification still underway for several bodies recovered from the site.

Karachi has a long history of deadly fires in commercial buildings, often blamed on overcrowding, aging infrastructure and weak enforcement of fire safety regulations in a city of more than 20 million people.

Atiq Mir, president of the Karachi Tajir Ittehad, which represents around 600,000 small traders across the city, said assessments by traders now put the financial damage from the Gul Plaza fire at nearly Rs5 billion ($18 million), far higher than initial estimates. 

“The plaza had at least 8000-10,000 laborers and then those affiliated to them. We can easily say nearly 10,000 families have been affected by this fire,” Mir told Arab News. 

Shafi Ahmed, who owned a store in the basement, grieves after his loss, following a massive fire that broke out in the Gul Plaza Shopping Mall in Karachi, Pakistan, January 19, 2026. (Reuters)

He urged the government to announce a compensation grant of at least Rs5 billion ($18 million) and said the Karachi Chamber of Commerce and Industry would be the most appropriate body to oversee transparent distribution of relief funds.

On Monday, the provincial government of Sindh said it would provide Rs10 million ($36,000) in compensation to the family of each person killed in the Gul Plaza fire. 

Chief Minister Murad Ali Shah also announced the formation of a joint committee involving provincial officials and the Karachi Chamber of Commerce and Industry (KCCI) to assess losses and oversee rehabilitation of affected traders. He said authorities were exploring temporary arrangements to relocate 1,000 to 1,200 shops so businesses could resume operations as quickly as possible.

Citing past precedents such as the Bolton Market arson and the Cooperative Market fire, Shah said similar compensation and recovery mechanisms had previously helped traders rebuild their livelihoods and would guide the current response.

TOPSHOT - Rescue workers search amid the debris using excavators after a massive fire at a shopping mall in Karachi on January 19, 2026. (AFP)

On Tuesday, Karachi Mayor Murtaza Wahab said heavy machinery had been deployed to clear debris and allow access to Gul Plaza’s basement, where search teams believe victims may still be trapped.

“Under all circumstances, the rescue operation must be completed and the search for victims further accelerated,” Wahab said during a visit to the site, according to a statement. 

“All departments of the Karachi Metropolitan Corporation will remain on alert until every missing person is traced and the operation is concluded.”

Emergency personnel survey the damaged portion of the building, following a massive fire that broke out in the Gul Plaza Shopping Mall in Karachi, Pakistan, January 19, 2026. (Reuters)

As rescue operations intensified at Gul Plaza, emergency services were dispatched to another fire at Karachi’s New Vegetable Market, officials said, underscoring persistent safety challenges.

Deputy Mayor Salman Abdullah Murad said fire brigade units and Rescue 1122 teams were immediately deployed and the blaze was brought under control.

“The fire is under control and there is no danger,” Murad said, adding that the affected area had been secured and cooling operations were underway.

Police officials said no casualties were reported in the vegetable market incident.