BRUSSELS: Meta Platforms’ WhatsApp has agreed to be more transparent about changes to its privacy policy introduced in 2021, the European Commission said on Monday, following complaints from consumer bodies across Europe.
The European Consumer Organization (BEUC) and the European Network of consumer authorities told WhatsApp last year that it had not clarified the changes in plain and intelligible language, violating the bloc’s laws.
EU members’ national regulators can sanction companies for breaches.
WhatsApp has now agreed to explain changes to EU users’ contracts and how these could affect their rights, and has agreed to display prominently the possibility for users to accept or reject the changes and ensure that users can easily close pop-up notifications on updates.
The company also confirmed that users’ personal data is not shared with third parties or other Meta companies, including Facebook, for advertising purposes.
“Consumers have a right to understand what they agree to and what that choice entails concretely, so that they can decide whether they want to continue using the platform,” Justice Commissioner Didier Reynders said.
WhatsApp agrees to be more transparent on policy changes, EU says
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WhatsApp agrees to be more transparent on policy changes, EU says
- Announcement follows complaints from consumer bodies across Europe
Eurovision Sport, Camb.ai to provide live subtitling for Paralympic Winter Games
- Partnership aims to increase accessibility for all audiences
- Milano Cortina Games run from Friday to March 15
LONDON: Eurovision Sport, the European Broadcasting Union’s free-to-air streaming platform, will provide live and on-demand subtitling for coverage of the Milano Cortina 2026 Paralympic Winter Games in partnership with AI language company Camb.ai
The service will run across all competition days, allowing viewers to stream all six Paralympic Winter Games sports on Eurovision Sport with real-time subtitles. The Games open on Friday and run through March 15.
Camb.ai will supply contextual speech-to-text transcription for both live and catch-up coverage, which the organizers said would support accessibility without altering the editorial integrity of broadcasts.
Eurovision Sport Managing Director Alan Fagan said the aim was to make the Games available to “the widest possible audience,” by scaling up digital accessibility across every event on the platform.
The initiative forms part of the EBU’s most extensive digital coverage of a Paralympic Winter Games to date and complements member broadcasters’ linear output.
It also reflects a wider industry push to make live sport easier to follow for viewers watching without sound, people with hearing impairments and audiences consuming content on demand.
Camb.ai’s Chief Technology Officer Akshat Prakash said the company was proud to deepen its partnership with Eurovision Sport, describing the platform as a leader in applying new technology to sports coverage.
The two organizations began working together in 2024, when they delivered what they described as Europe’s first AI-powered real-time translated sports commentary during European Athletics events.
