WhatsApp back online after global outage hits users

A picture taken on November 10, 2021 in Moscow shows the US instant messaging software Whatsapp's logo on a smartphone screen. (AFP/File)
Short Url
Updated 25 October 2022
Follow

WhatsApp back online after global outage hits users

  • WhatsApp parent company Meta Platforms did not disclose the reason for the outage
  • App has become a critical means of communication for households and businesses

BENGALURU/STOCKHOLM: Messaging app WhatsApp was starting to come back online at 0900 GMT and the company said the issue has been fixed after users across the world reported problems earlier on Tuesday.

At around 0750 GMT, outage reporting site Downdetector had shown over 68,000 users had reported problems with the app in the United Kingdom. Problems were reported by 19,000 people in Singapore and 15,000 people in South Africa, as well.

"We know people had trouble sending messages on WhatsApp today. We have fixed the issue and apologise for any inconvenience," a spokesperson for WhatsApp parent company Meta Platforms said.

The company did not disclose the reason for the outage.

WhatsApp has become a critical means of communication for households and businesses. When WhatsApp had an hours-long outage last October, it hit trading of assets from cryptocurrencies to oil, before traders switched to alternative platforms such as Telegram.

"This highlights the significance of vast hosting companies directing data around the internet along with companies and individuals relying on single points of communication," said Jack Moore, advisor at Slovakia-based cybersecurity firm ESET.

"Multiple areas will inevitably be significantly impacted as a result of this downtime, along with a predicted financial hit but lessons from other recent prominent times when the internet has gone down will have hopefully taught many to have access to other forms of communication."

WhatsApp's latest outage came during the festive season in India - its biggest market by user count - when people use the platform even more than usual to send season's greetings.

Shares of WhatsApp-parent Meta Platforms fell 0.7% to $128.85 in premarket trading following the outage.

The company had not sent any fresh updates as users in Asia, India and the United Kingdom started seeing some connections come back online.

#whatsappdown was trending on Twitter, with more than 142000 tweets and hundreds of memes flooding the internet.

"Everyone who noticed #whatsapp is down have come to twitter to confirm it," says one Twitter user.

In the past, rival apps like Telegram, Snap or even Meta's Instagram have seen temporary spikes in users when WhatsApp has been down.

While WhatsApp boasts of over two billion monthly active users and have become a mainstay for messaging in most countries, Telegram has taken up the challenger role with about 700 million users.  


Left homeless by blaze, Muslims in southernmost Philippines observe Ramadan as month of trial

Updated 23 February 2026
Follow

Left homeless by blaze, Muslims in southernmost Philippines observe Ramadan as month of trial

  • Thousands lost their homes when parts of Bongao in Tawi-Tawi were burnt to ashes
  • Many trying to fully observe the fasting month say they are grateful to be alive

Manila: As Annalexis Abdulla Dabbang was looking forward to observing the month of Ramadan with her family, just days before it began they lost everything when an enormous fire tore through whole neighborhoods of their city in the southernmost province of the Philippines.

Bongao is the capital of Tawi-Tawi, an island province, forming part of the country’s Muslim minority heartland in the Bangsamoro region. The city experienced its worst fire in years in early February, when flames swept through the coastal community, leaving more than 5,000 people homeless.

“We were swimming for our lives. We had to swim to escape from the fire ... We swam in darkness, and (even) the sea was already hot because of the fire,” Dabbang, a 27-year-old teacher, told Arab News.

“Everything we owned was gone in just a few hours — our home, our memories, the things we worked hard for, everything turned to ashes.”

Trying to save their 2-year-old daughter and themselves, she and her husband left everything behind — as did hundreds of other families that together with them have since taken shelter at the Mindanao State University gymnasium — one of the evacuation centers.

Unable to secure a tent, Dabbang’s family has been sleeping on the bleachers, sharing a single mat as their bed. When Ramadan arrived a few days after they moved to the makeshift shelter, they welcomed it in a different, more solemn way. There is no family privacy for suhoor, no room or means to welcome guests for iftar.

“Ramadan feels different now. It’s painful but at the same time more real. When we lost our home, we began to understand what sacrifice really means. When you sleep in an evacuation center, you understand hunger, discomfort in a deeper way,” Dabbang said.

“We don’t prepare special dishes. We prepare our hearts.”

While she and thousands of others have lost everything they have ever owned, she has not lost her faith.

“Our dreams may have turned to ashes, but our prayers are still alive,” she said.

“This Ramadan my prayers are more emotional than ever. I pray for strength, not just for myself, but for my family and for every neighbor who also lost their family home. I pray for healing from the trauma of fire. I pray that Allah will replace what we lost with something better. I pray for the chance to rebuild not just our house, but our sense of security.”

Juraij Dayan Hussin, a volunteer helping the Bongao fire victims, observed that many of them were traumatized and the need to cleanse the heart and mind during Ramadan was what kept many of them going, because they are “thankful that even though they lost their property, they are still alive.”

But the religious observance related to the fasting month is not easy in a cramped shelter.

“It’s hard for Muslims to perform their prayers when they do not have their proper attire because they usually have specific clothes for prayer,” he said. “Sanitation in the area is also an issue ... when you fast and when you pray, cleanliness is essential.”

For Abdulkail Jani, who is staying at a basketball court with his brother and more than 70 other families, this Ramadan will be spent apart from their parents, whom they managed to move to relatives.

“The month of Ramadan this year is a month of trial ... there will be a huge change from how we observed Ramadan in the past, but we will adjust to it and try to comfort ourselves and our family. The most important thing is that we can perform the fasting,” he told Arab News.

“Despite our situation now, despite everything, as long as we’re alive, we will observe Ramadan. We’ll try to observe it well, without missing anything.”