Zamzam.com launches B2C visa services for Umrah pilgrims

Curated and carefully designed packages that meet the needs of pilgrims from all over the world, can now be easily booked on Zamzam.com.
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Updated 13 April 2022
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Zamzam.com launches B2C visa services for Umrah pilgrims

Planning an Umrah trip could quickly turn into a daunting task given the many aspects that are involved. From booking flights and accommodations to ground transfers, the entire process could prove to be what more than one person can handle.

With this in mind, Zamzam.com, an online platform for Umrah travels, is offering B2C visa services directly to consumers, becoming the first online travel agency platform for religious travels.

Established through a joint venture with TBO.com, the world’s leading travel distribution technology platform, Zamzam.com is headquartered in Saudi Arabia and certified by the Ministry of Hajj and Umrah.

Curated and carefully designed packages that meet the needs of pilgrims coming from all over the Kingdom, the wider GCC regions, and the world, can now be easily booked, taking into consideration the cultural preferences and other aspects to help turn the pilgrimage into a spiritual journey. The packages include an extensive inventory of leading properties and transfer services among others, available in a few clicks through the B2C portal.

Omar Seraj Akbar, CEO of Zamzam.com, said: “In line with our core values, we are proud to announce the launch of the B2C services on Zamzam.com. We thank the Ministry of Hajj and Umrah for providing Zamzam.com with this service. Umrah travelers booking directly on the platform are now able to enjoy a seamless booking experience, with or without registration on the portal, and benefit from a variety of handpicked services that provide unique value-added propositions for a divine customer experience.”

The OTA platform’s services include VIP meet and assist services at the Jeddah airport, guided Umrah tours, special programs to enrich the visitors’ experience, and premium services for executives, royal delegations and guests.

To ensure the success of its B2C operations, Zamzam.com has a dedicated call center facility with experienced multilingual staff, and an automated WhatsApp chatbot and email support, serving customers round the clock throughout the year.

In addition, the platform has partnered with several financial institutions such as VFS, Merit, Abu Dhabi Commercial Bank and Buy Now Pay Later to offer exclusive loyalty programs for customers with relevant credit cards.

With the aim to revolutionize the travel experience for religious travelers coming to Saudi Arabia from more than 110 countries across the globe, Zamzam.com is committed to creating meaningful pilgrimage experiences for individuals, partner agents, industry professionals, and destination managers alike.


Social Development Bank launches entrepreneurship forum ‘DeveGo 2025’ in Riyadh

Updated 22 December 2025
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Social Development Bank launches entrepreneurship forum ‘DeveGo 2025’ in Riyadh

The Social Development Bank has launched the second edition of the Entrepreneurship and Modern Business Practices Forum, known as DeveGo 2025, at the King Abdulaziz International Conference Center in Riyadh. The event runs from Dec. 21 to 23, under the patronage of Minister of Human Resources and Social Development and Chairman of SDB’s Board of Directors Ahmed bin Sulaiman Alrajhi. This landmark forum positions itself as the region’s leading platform for entrepreneurship, innovation, and setting the latest trends in modern work practices, bringing together local and international entrepreneurs, investors, and thought leaders. This year’s edition is being held under the theme “Don’t start from zero… start from DeveGo.”

DeveGo 2025 serves as a comprehensive national platform showcasing the latest trends in entrepreneurship through a range of diverse panel discussions, workshops, and other initiatives. The forum brings together an elite group of local and international entrepreneurs, investors, experts, government leaders, as well as prominent global figures in innovation and entrepreneurship, including Rebeca Grynspan, secretary-general of the UN Conference on Trade and Development, futurist Ian Khan, and Jonathan Greechan, CEO of the Founder Institute, among other experts, thought leaders, and entrepreneurs. Their participation reinforces the forum’s international focus and enriches its agenda by enabling the sharing of the latest knowledge and experiences from diverse global markets.

DeveGo 2025 will witness the launch of a package of supportive programs and initiatives, including new financial products specifically designed to meet the needs of entrepreneurs and startups, in addition to the signing of strategic agreements and partnerships aimed at stimulating entrepreneurial ventures, creating opportunities, and empowering the most promising projects — all while opening new pathways for growth. The forum will also host the “NEXT UP Challenge,” which will enable 20 startups to showcase their innovative projects and solutions before a panel of experts and specialists, while offering entrepreneurs a unique opportunity to connect with more than 50 local investors during the third day of the forum.

In addition, the forum will host the “DeveGo Handicrafts Competition,” which celebrates high-quality small enterprises that have evolved into impactful success stories with clear economic and social impact. 

The “Salam Award for Promising Projects” will be given in collaboration with Saudi Telecom Integrated Company, or Salam, to encourage entrepreneurs and startup owners to present their projects in a smart and simplified manner, on social media platforms. 

Furthermore, DeveGo 2025 offers participants and visitors a comprehensive, interactive, and knowledge-driven experience designed to enhance awareness of the entrepreneurship ecosystem, as well as financial and non-financial programs. This will include training and consultancy services to support growth across three main tracks: the “Inspiration Zone,” focusing on modern technologies and the creative economy; the “Growth Zone,” dedicated to modern business models, flexible work, franchising, and business development; and the “Entrepreneurship Zone,” which highlights future economic trends, venture capital, and sustainability.

The forum is expected to attract more than 25,000 visitors over three days, who will benefit from specialized workshops and advisory sessions delivered by more than 50 consultants and experts, providing an integrated experience in business development, guidance, and innovation.