Zain KSA and Ericsson sign charging agreement

Maha Al-Qernass, business and fulfillment VP, Zain KSA
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Updated 06 March 2022
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Zain KSA and Ericsson sign charging agreement

Zain KSA is extending its partnership with Ericsson to upgrade and modernize its charging systems. The scope of the partnership includes upgrades across hardware, software, and services.

Ericsson will modernize Zain KSA’s systems while upgrading Ericsson Charging, Ericsson Mediation, Ericsson Activation and Ericsson CSS, Ericsson’s strategic platform for next-generation intelligent-network applications.

As part of the agreement, Ericsson will also introduce its modular, scalable, open, and single convergent online charging system and Ericsson 5G standalone charging into Zain’s network. This will enable Zain KSA to efficiently secure revenues and accelerate the time-to-market speed of new services including 5G.

Maha Al-Qernass, business and fulfillment VP, Zain KSA, said: “Working with Ericsson to upgrade and modernize our legacy charging systems will not only help us manage and expand our network capabilities but will also help us deliver innovative services to our customers while responding to changing environment dynamics in real-time. Cellular connectivity is the foundation of digital transformation.”

Wojciech Bajda, vice president and head of GCC at Ericsson Middle East and Africa, said: “Our 5G standalone charging system will provide Zain KSA optimal levels of adaptability, speed, and efficiency to address their digital transformation challenges.”


Saudi Awwal Bank becomes first Middle East bank to earn 7-star CinOrg innovation accreditation

Saeed Assiri, chief innovation banking officer at SAB
Updated 05 March 2026
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Saudi Awwal Bank becomes first Middle East bank to earn 7-star CinOrg innovation accreditation

Saudi Awwal Bank has become the first bank in the Middle East to receive a 7‑star Certified Innovative Organization rating from the Global Innovation Institute, the highest recognition awarded by the institute.

The accreditation marks a significant step in SAB’s innovation strategy and follows an innovation maturity assessment conducted by the institute in December 2025. The review, which built on an earlier assessment in December 2023, raised the bank’s maturity level from “Champion” to “Leader.” The new rating reflects SAB’s institutionalized approach to innovation, its enterprise-wide impact and its ability to consistently deliver measurable results.

With the 7‑star rating, SAB becomes the first bank in the region to reach the highest innovation maturity level, strengthening its position as a regional reference point for innovation-led and future-ready banking.

In 2025, the bank opened its flagship Innovation Centre and secured six internationally recognized innovation awards, along with a lab accreditation. The centre has supported SAB’s efforts to accelerate the adoption of advanced technologies, encourage cross-functional collaboration and reinforce its standing as a regional leader in financial innovation.

Saeed Assiri, chief innovation banking officer at SAB, said the recognition reflects years of focused work to build a sustainable innovation ecosystem.

“By investing in SAB’s culture, governance and talent, innovation enables the bank to remain future-ready,” he said. “This milestone reinforces our role in accelerating financial innovation in Saudi Arabia and delivering long-term value for our customers.”

The certification adds to SAB’s broader efforts to strengthen its innovation capabilities as the Kingdom’s banking sector continues to evolve.