Arab Media Forum 2020 goes virtual amid coronavirus pandemic

Director-General of the Government of Dubai Media Office (GDMO) Mona Al-Marri speaks at the opening of the 2020 Arab Media Forum. (Screenshot)
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Updated 24 December 2020
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Arab Media Forum 2020 goes virtual amid coronavirus pandemic

  • Organized by the Dubai Press Club, the forum hosts several panel discussions and talks in an attempt to further enhance the changing media landscape throughout the Middle East
  • Regional and international media experts and commentators came together virtually to discuss obstacles and issues facing the industry

LONDON: The 19th edition of the Arab Media Forum kicked off on Wednesday with an unprecedented virtual conference — the first since its launch in 2001 — due to the coronavirus pandemic.

Regional and international media experts and commentators came together virtually to discuss obstacles and issues facing the industry, with the main theme focusing on the media’s performance and future in the wake of a global pandemic that began almost a year ago. 

In a conference spanning nearly two and a half hours, sessions included “The Arab Media and Geopolitical Changes,” “The Future … Digitized,” and “The Middle East: New Trajectories.”

Merrill Brown, founder and CEO of the News Project, summed up the impact of the pandemic on the industry, saying that 60,000 journalism-related jobs have been lost since the coronavirus outbreak. 

“We need solutions to rescue journalism,” he said.

In a live streamed video from his Cairo office, Egyptian Prime Minister Mostafa Madbouly, the keynote speaker, highlighted challenges facing media in the Middle East and the world, warning that mass disinformation campaigns have plagued the region as terrorism has proliferated across Arab countries.

Egypt’s Information Minister, Osama Heikal, said that the coronavirus crisis has paved the way for widespread disinformation across all media platforms.

“As a result of the negative impact of recent global challenges, media has become a very important sector,” he said.

“The media has a great role and we must use it as a means to channel the real morals and ethics of nations in order to avoid their deviation to terrorism and raise their awareness.”

Discussing the digital future of media, Reuters President Michael Friedenberg said that combating the proliferation of misinformation is hugely important.

“Tackling fake news is crucial and news organizations have a great responsibility to provide true information to help the public during this crisis.”

He added: “Everyone should recognize our role in society to combat disinformation which is the core of what we do.”

New York Times columnist and Pulitzer Prize-winning author Thomas Friedman also spoke of changing trends in the Middle East in a conversation with Asharq News anchor Zeina Yazigi.

“The biggest change in the Middle East right now is that everyone is realizing that the old agenda is finished,” he said, referring to the sectarianism that has long plagued the region.

Friedman went on to discuss the conflict in Syria, saying that the country is still “a keystone in the region, and which way Syria goes will dictate the region’s future.”

Syria must be brought back into the Arab fold, he said.

Finally, giving his comments after Friedman’s conversation at the end of the forum, Arab News Editor-in-Chief Faisal Abbas spoke of the US election outcome and its impact on the Arab world, namely US-Arab relations, which he said have always endured.

“Nobody can change the solid facts on the ground, such as Iran being a threat, the US remaining a superpower, and Saudi Arabia, for example, being the land of the Two Holy Mosques, a crucial ally in the war against terror, and the biggest exporter of oil to the world,” Abbas said.

Highlighting the crucial lessons learnt during the coronavirus crisis, Abbas said that “the pandemic has been a humbling experience since it showed that what unites us is much more than what divides us, and that we need each other much more than we thought.”

He added: “This is why we hope that President-elect Biden can bring a peace deal with the Palestinians so that the region can finally live in peace and harmony.”


How media reshapes the rules of diplomacy

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How media reshapes the rules of diplomacy

  • International envoys discuss influence diplomacy, misinformation, and the growing need for credible storytelling
  • Dya-Eddine Said Bamakhrama: The Saudi Media Forum itself is a tool of influence diplomacy, projecting the Kingdom’s image and soft power to the world

RIYADH: As dialogue surrounding the media’s influence across all sectors continues at the fifth edition of the Saudi Media Forum, some of the Kingdom’s ambassadors took to the stage to discuss diplomacy in an age of greater transparency.

A major topic on the panelists’ minds was “influence diplomacy,” an evolution of traditional diplomacy shaped by modern realities, said Ambassador of Djibouti to the Kingdom and Dean of the Diplomatic Corps Dya-Eddine Said Bamakhrama.

Influence diplomacy draws on soft power, he said. It uses tools such as arts and culture, sports, education, and humanitarian work to serve political interests and enhance credibility.

According to Bamakhrama, Saudi Arabia harnesses that influence through international forums, cultural initiatives, and a growing global sports presence.

“The Saudi Media Forum itself is a tool of influence diplomacy, projecting the Kingdom’s image and soft power to the world,” he said. “When a child in Africa or Latin America wears the jersey of a Saudi football club, that is influence diplomacy reaching far beyond borders.”

South African Ambassador to the Kingdom Mogobo David Magabe added that every country seeks to project an image that accurately reflects its culture, values, and identity to the world through food, music, cinema, civil society engagement, and cultural exchange.

However, Magabe warned that influence diplomacy must respect legal frameworks, avoid interfering in internal affairs, and operate transparently and ethically.

Spain’s Ambassador to the Kingdom Javier Carbajosa Sanchez echoed those remarks in saying that influence diplomacy can be a positive tool when it is ethical, disciplined, and grounded in facts.

Media has historically played a generally positive role in shaping public opinion, he said. But the rise of digital platforms requires a more responsible hand.

Diplomatic communication must follow rules, training, and ethical limits. “Propaganda may work temporarily, but credibility is what endures,” Sanchez said.

The ambassadors also highlighted that media today, particularly digital media, was a key actor in diplomacy, not just an observer.

While credibility depends on truthful and consistent narratives, digital platforms also enable the rapid spread — and exposure — of falsehoods.

“In today’s connected world, lies are exposed faster than ever,” Bamakhrama added.

Propaganda-based diplomacy no longer survives in the age of digital transparency. Instead, an effective diplomatic narrative relies on diplomats and policymakers’ understanding of the audience’s mindset, honest and clear communication of facts, and giving the necessary context for events.

Truth, he said, does not always require full disclosure, but it does not tolerate deception.

And the truth is especially paramount during times of crisis. The ambassadors agreed that false narratives collapse during conflict, and unchecked narratives can escalate crises beyond control.

“During conflict, responsibility must be shared between governments and media institutions,” Sanchez said.

Misinformation, the speed of news cycles, and the pressure to respond instantly were cited by the South African ambassador as the biggest challenges facing influence diplomacy today.

Accurate storytelling weighed heavily on speakers’ minds in the forum, especially in an era when messages can diverge between digital and traditional media.

Many of the same concerns surfaced in “Television and Streaming Platforms: Conflict or Opportunity?", a panel focused on journalism and broadcasting, where media leaders examined how misinformation and competition are reshaping television.

Tareq Al-Ibrahim, director of MBC 1 and MBC Drama Channels and chief content officer at MBC Shahid platform, said that social media is both a bridge and competitor to television.

“It allows us to reach wider and more diverse audiences, but it also competes for people’s time,” he said.

In addition to audiences being larger, more fragmented, and more demanding, news organizations must now not only compete with other newsrooms, but with every other form of content on social platforms.

Despite this, professional journalism still holds great value and reaches wide audiences — if it adapts.

Al-Ibrahim added that competition was essential, not just for platforms, but for the entire value chain: “From writers to cameramen to directors, competition raises everyone’s standards.”

He also pointed to the evolution of Arabic content over the last decade as driven by competition from Netflix, Shahid, and other regional and global platforms.

Amjad Samhan, head of social media at Al Arabiya news network, described what the network’s transition was like from television to social media.

The challenge, he said, was figuring out how to deliver news to people who are not actively looking for news.

One solution was to transform long-form TV content into fast, digital formats. “We built a parallel digital newsroom with the same standards and principles,” Samhan shared.

When the question of social media influencers was brought up, Samhan argued: “The real competition is not with influencers. It’s with low-quality content. Credibility is what distinguishes news institutions from content creators.”

Journalism is built on trust, resources, and responsibility while influencers often lack verification and accountability, he said.

Reflecting on what the rise of digital platforms means for television, Al-Ibrahim said they are not alternatives, but complementary partners.

“Television creates shared moments; platforms create personalized experiences,” and the average consumer could greatly benefit from both.