How technology is keeping elderly Egyptians safe during coronavirus crisis

Anas Naguib, an Egyptian software engineer and co-founder of NioTek, has come up with Sanad — an application connecting the elderly and special-needs individuals with volunteers in their area. (Supplied)
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Updated 12 August 2020
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How technology is keeping elderly Egyptians safe during coronavirus crisis

  • A no-frills app allows emergency requests to be made and groceries to be ordered without exposure to risks
  • Sanad connects young men and women seeking volunteer work with the elderly and special-needs people

CAIRO: Once upon a time, a person could simply get in their car, pick up groceries, and go visit their parents without a worry in the world. This now feels like a distant memory and will remain so until a permanent solution to the COVID-19 crisis emerges.

Nowadays, responsible citizens heed the advice to keep their distance from others at all times, especially from those most vulnerable to the killer virus — the elderly and individuals with pre-existing health conditions.

But as people exercise caution and distance themselves from loved ones, another problem presents itself: How to make sure that their parents get what they need. They cannot put off eating and taking medications until further notice.

The best people can do is leave whatever their parents need at the doorstep, but what if the children live in another country and cannot board a plane to get home given that most flights are grounded? The last thing they would want is for their parents to go out shopping for necessities, exposing themselves to risk.

This was the situation facing Anas Naguib, an Egyptian software engineer and co-founder of NioTek — a tech startup providing 4.0 industry solutions.

When airports around the world began shutting down in mid-March, Naguib was on a work trip to Saudi Arabia, unable to make it back to Cairo. His primary concern was making sure that his ageing parents received what they needed without too much exposure to risk.

After miraculously finding a way to get back to Egypt, Naguib quickly learnt that many people around him shared the same concern about their parents, particularly those who live outside the country. It was then that he came up with the concept of Sanad — an application connecting the elderly and special-needs individuals with volunteers in their area.

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“We fully developed the application in less than a month, 25 days to be exact,” Naguib said. “Many young people are seeking volunteer work, and the elderly and special-needs individuals could use the help in such troubling times. So, we came up with this platform to connect them and make it easier for everyone.”

As Naguib and his team worked to develop the app in the shortest time possible, they came across a competition organized by the Cairo Angels, a prominent angel investment network.

The idea was to fund the project with the greatest potential to help Egyptians during the COVID-19 outbreak with 100,000 Egyptian pounds ($6,000). Sanad ended up winning the award, paving the way for the team to continue developing the potentially life-saving platform.

Fully aware that most elderly people are not keen on new technologies, Naguib and his team worked to make Sanad as user-friendly as possible.

“It’s a very simple app that’s based on voice notes to help the elderly or special-needs individuals use it easily,” Naguib said.

“There are two request options — groceries and medicine or emergency requests. We don’t share contact numbers between either side, but rather give them a chat window, which is modelled after the WhatsApp’s interface to make it look familiar so that they can communicate, confirm the order, maybe even send pictures of the exact products they need after a request has been placed and accepted by a volunteer.”

Naguib added: “One of our biggest barriers so far is building up the volunteering network — so far we have 50 volunteers across different areas, but we can’t launch services in any given area unless we have at least 10-15 volunteers so that we can meet the demand in that area.”

To that end, he has been in negotiations with a number of potential partners to launch a credit-based reward mechanism for volunteers. The more hours they put in, the more credit they get, which they can later redeem for discounts and promotions for other services and products.

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Note: This report is being published by Arab News as a partner of the Middle East Exchange, which was launched by the Mohammed bin Rashid Al Maktoum Global Initiatives to reflect the vision of the UAE prime minister and ruler of Dubai to explore the possibility of changing the status of the Arab region.

 


Trump says ‘hopefully’ no need for military action against Iran

Updated 30 January 2026
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Trump says ‘hopefully’ no need for military action against Iran

  • US president said he is speaking with Iran and left open the possibility of avoiding a military operation
  • An Iranian military spokesman warned Tehran’s response to any US action would not be limited

PARIS: US President Donald Trump said on Thursday he hoped to avoid military action against Iran, which has threatened to strike American bases and aircraft carriers in response to any attack.
Trump said he is speaking with Iran and left open the possibility of avoiding a military operation after earlier warning time was “running out” for Tehran as the United States sends a large naval fleet to the region.
When asked if he would have talks with Iran, Trump told reporters: “I have had and I am planning on it.”
“We have a group headed out to a place called Iran, and hopefully we won’t have to use it,” the US president added, while speaking to media at the premiere of a documentary about his wife Melania.
As Brussels and Washington dialed up their rhetoric and Iran issued stark threats this week, UN chief Antonio Guterres has called for nuclear negotiations to “avoid a crisis that could have devastating consequences in the region.”
An Iranian military spokesman warned Tehran’s response to any US action would not be limited — as it was in June last year when American planes and missiles briefly joined Israel’s short air war against Iran — but would be a decisive response “delivered instantly.”
Brig. Gen. Mohammad Akraminia told state television US aircraft carriers have “serious vulnerabilities” and that numerous American bases in the Gulf region are “within the range of our medium-range missiles.”
“If such a miscalculation is made by the Americans, it will certainly not unfold the way Trump imagines — carrying out a quick operation and then, two hours later, tweeting that the operation is over,” he said.
An official in the Gulf, where states host US military sites, said that fears of a US strike on Iran are “very clear.”
“It would bring the region into chaos, it would hurt the economy not just in the region but in the US and cause oil and gas prices to skyrocket,” the official added.
‘Protests crushed in blood’
Qatar’s leader Sheikh Tamim bin Hamad Al-Thani and Iran’s President Masoud Pezeshkian held a call to discuss “efforts being made to de-escalate tensions and establish stability,” the Qatar News Agency (QNA) reported.
The European Union, meanwhile, piled on the pressure by designating the Islamic Revolutionary Guard Corps (IRGC) a “terrorist organization” over a deadly crackdown on recent mass protests.
“’Terrorist’ is indeed how you call a regime that crushes its own people’s protests in blood,” said EU chief Ursula von der Leyen, welcoming the “overdue” decision.
Though largely symbolic, the EU decision has already drawn a warning from Tehran.
Iran’s military slammed “the illogical, irresponsible and spite-driven action of the European Union,” alleging the bloc was acting out of “obedience” to Tehran’s arch-foes the United States and Israel.
Iranian officials have blamed the recent protest wave on the two countries, claiming their agents spurred “riots” and a “terrorist operation” that hijacked peaceful rallies sparked over economic grievances.
Rights groups have said thousands of people were killed during the protests by security forces, including the IRGC — the ideological arm of Tehran’s military.
In Tehran on Thursday, citizens expressed grim resignation.
“I think the war is inevitable and a change must happen. It can be for worse, or better. I am not sure,” said a 29-year-old waitress, speaking on condition of anonymity for fear of reprisals.
“I am not in favor of war. I just want something to happen that would result in something better.”
Another 29-year-old woman, an unemployed resident of an upscale neighborhood in northern Tehran, said: “I believe that life has highs and lows and we are now at the lowest point.”
Trump had threatened military action if protesters were killed in the anti-government demonstrations that erupted in late December and peaked on January 8 and 9.
But his more recent statements have turned to Iran’s nuclear program, which the West believes is aimed at making an atomic bomb.
On Wednesday, he said “time is running out” for Tehran to make a deal, warning the US naval strike group that arrived in Middle East waters on Monday was “ready, willing and able” to hit Iran.
Conflicting tolls
The US-based Human Rights Activists News Agency (HRANA) said it has confirmed 6,479 people were killed in the protests, as Internet restrictions imposed on January 8 continue to slow verification.
But rights groups warn the toll is likely far higher, with estimates in the tens of thousands.
Iranian authorities acknowledge that thousands were killed during the protests, giving a toll of more than 3,000 deaths, but say the majority were members of the security forces or bystanders killed by “rioters.”
Billboards and banners have gone up in the capital Tehran to bolster the authorities’ messages. One massive poster appears to show an American aircraft carrier being destroyed.