Zain profits fall as pandemic hits pilgrim packages 

Zain said that the decline in revenues was partially offset by a drop in operating expenditure and better cost management to limit the impact of the pandemic. (Screengrab)
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Updated 14 July 2020
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Zain profits fall as pandemic hits pilgrim packages 

  • Halt of the Umra season contributed to a decline in the sale of visitor packages
  • The telco reported second-quarter net income of about SR59 million, a 54.6 percent decline on the year before

RIYADH: Saudi telecom company Zain KSA said profits more than halved as the halt of the Umra season contributed to a decline in the sale of visitor packages.
The telco reported second-quarter net income of about SR59 million, a 54.6 percent decline on the year-earlier period, according to its preliminary results filing published on the Tadawul on Tuesday.
“The estimated impact from COVID-19 outbreak in Q2 potential revenue is SR186 million mainly from the drop in prepaid, postpaid, devices, and visitor packages and the halt of the Umra season” the company said in a statement.
Regional telecom companies generate millions of dollars in earnings from the sale of prepaid data packages for visitors each year, but the spread of the coronavirus pandemic meant such sales all but dried up as travel came to a standstill. 
Zain said that the decline in revenues was partially offset by a drop in operating expenditure and better cost management to limit the impact of the pandemic.
It spent about SR1.86 billion on capital expenditure in the first half of 2020, with some SR607 million of that related to the acquisition of new spectrum in addition to the rollout 5G.

Zain KSA became the Kingdom’s third mobile network operator when it launched in 2008.


Saudi Arabia ranks 2nd globally in digital government, World Bank 2025 index shows


Updated 18 December 2025
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Saudi Arabia ranks 2nd globally in digital government, World Bank 2025 index shows


WASHINGTON: Saudi Arabia has achieved a historic milestone by securing second place worldwide in the 2025 GovTech Maturity Index released by the World Bank.

The announcement was made on Thursday during a press conference in Washington, DC, which evaluated 197 countries.

The Kingdom excelled across all sub-indicators, earning a 99.64 percent overall score and placing it in the “Very Advanced” category.

It achieved a score of 99.92 percent in the Core Government Systems Index, 99.90 percent in the Public Service Delivery Index, 99.30 percent in the Digital Citizen Engagement Index, and 99.50 percent in the Government Digital Transformation Enablers Index, reflecting some of the highest global scores.

This includes outstanding performance in digital infrastructure, core government systems, digital service delivery, and citizen engagement, among the highest globally.

Ahmed bin Mohammed Al-Suwaiyan, governor of the Digital Government Authority, attributed this achievement to the unwavering support of the Saudi leadership, strong intergovernmental collaboration, and effective public-private partnerships.

He highlighted national efforts over recent years to re-engineer government services and build an advanced digital infrastructure, which enabled Saudi Arabia to reach this global standing.

Al-Suwaiyan emphasized that the Digital Government Authority continues to drive innovation and enhance the quality of digital services, in line with Saudi Vision 2030, supporting the national economy and consolidating the Kingdom’s transformation goals.

The 2025 GTMI data reflects Saudi Arabia’s excellence across key areas, including near-perfect scores in core government systems, public service delivery, digital citizen engagement, and government digital transformation enablers. This balanced performance places the Kingdom firmly in the “Grade A” classification for very advanced countries, demonstrating the maturity of its digital government ecosystem.

Saudi Arabia’s progress in the index has been remarkable: from 49th place in the 2020 edition, to third in 2022, and now second in 2025, confirming its status as a global leader in digital transformation and innovation.

The achievement also reflects the Kingdom’s focus on putting people at the center of digital transformation, enhancing user experience, improving government efficiency, and integrating artificial intelligence and emerging technologies across public services.