From toast of town to toxic: Facebook CEO on outs with Dems

As part of a legal settlement with civil rights groups, Facebook changed its ad-targeting systems this year to prevent discrimination in housing, credit and employment ads. (AP)
Updated 04 November 2019
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From toast of town to toxic: Facebook CEO on outs with Dems

  • Bipartisan hostility against Facebook has been building for months
  • Democrats are homing in on the conduct of the social media giant and its refusal to fact-check political ads and remove false ones

WASHINGTON: Mark Zuckerberg’s social network in Washington is shrinking.

Bipartisan hostility against Facebook has been building for months, fueled by a series of privacy scandals, the site’s role in Russian meddling in the 2016 presidential campaign and accusations that Facebook crushes competitors.

Now, with the 2020 elections approaching, Democrats especially are homing in on the conduct of the social media giant and its refusal to fact-check political ads and remove false ones.

“When you’re the No. 1 monopoly, people are going to come after you,” says John Feehery, a veteran Republican communications strategist. The challenge for Democrats, as he sees it: “They’re facing a base that is very angry and restive. So they have to be much more aggressive in taking on corporations.”

Zuckerberg enjoyed a cozy relationship with the Obama administration. But in the face of growing public outrage, the co-founder of the upstart born under the motto “Move fast and break things” is learning the art of smoothing over and piecing back together.

His new strategy: a personal blitz featuring serial private meetings in Washington with key lawmakers of both parties and President Donald Trump; small, off-the-record dinners at his California home with conservative journalists and opinion makers; and the occasional public address or TV interview.

He’s become lobbyist-in-chief for a tech giant that has about 60 people officially playing that role. The company spent an estimated $12.6 million on federal influencing last year.

The political ad issue hits close to home for Democrats. Facebook, as well as Twitter and Google, refused in September to remove a misleading video ad from Trump’s reelection campaign that targeted top-tier Democratic candidate Joe Biden. Sen. Elizabeth Warren, another top Democratic contender, chose to hit back by running her own ad and making it personal by falsely claiming that Zuckerberg had endorsed Trump for 2020.

Warren, who has called for breaking up Facebook and other tech giants, acknowledged the ad’s deliberate falsity to make her point.

Then came Zuckerberg’s speech last month at Georgetown University in which he promoted free expression as the foundation for Facebook’s refusal to take down content it deems newsworthy, even if the material violates company standards. The next week, during prickly questioning by Democratic lawmakers at a televised House hearing, Zuckerberg dug in on not fact-checking politicians’ speech and the handling of hate speech and potential incitements to violence.

“This really is not about money,” Zuckerberg insisted. “It is important that people can see for themselves what politicians are saying.” Facebook says political advertising accounts for less than half of 1% of its total revenue.

In the lambasting from Democrats, Rep. Joyce Beatty of Ohio, the vice chair of the Congressional Black Caucus, focused on Facebook’s track record on civil rights and diversity. She told Zuckerberg that he had “ruined the lives of many people, discriminated against them.”

As part of a legal settlement with civil rights groups, Facebook changed its ad-targeting systems this year to prevent discrimination in housing, credit and employment ads. It had previously allowed such ads to be targeted to people based on age, sex or race, which is illegal.

At some points, friendlier Republican members of the House Financial Services Committee asked Zuckerberg how he was holding up through the six-hour hearing. “I’m doing OK,” replied the 35-year-old co-founder, chairman and CEO. He’s one of the world’s richest individuals, with a net worth currently estimated at $71 billion.

Summing up, Rep. Maxine Waters, the California Democrat who leads the committee, told Zuckerberg, “You have opened up a discussion about whether Facebook should be broken up.”

A mandated breakup would be the worst-case scenario for Facebook and the other big tech companies. Facebook says splitting up large tech corporations would make the election system more vulnerable to interference because the companies wouldn’t be able to work together to prevent it.

For Zuckerberg and the Democrats, “it may be a nasty divorce,” said James Thurber, a professor of government at American University who founded its Center for Congressional and Presidential Studies. “He clearly has taken a stand that’s really quite unpopular.”

Thurber called Zuckerberg’s backstage celebrity approach to lobbying efforts “very dangerous.” “You’ve got to be very careful about that, if you think you can do it yourself,” he said.

Rep. David Cicilline, a senior House Democrat who leads the Judiciary Committee’s investigation into the market dominance of big tech companies, is working on legislation that may target the profits made by Facebook from political ads it knows are false. The measure likely would also apply to social media rivals Twitter and Google.

On Thursday, Twitter made the unexpected announcement that it will ban all political advertising from its service.

“This is a good first step,” Cicilline tweeted. “Your move, Google/Facebook.”

Zuckerberg’s quick riposte, during Facebook’s quarterly conference call on earnings , was to reaffirm the company’s commitment to the value of free speech, including for politicians.

It’s a sharp reversal of fortune for Facebook from the days of the Obama administration, when the company was hailed as an exemplar of innovation and an engine of economic growth. Campaign money flowed to the Democrats from big tech companies.

At an employees’ town hall at Facebook’s Silicon Valley headquarters in April 2011, President Barack Obama said: “My name is Barack Obama and I’m the guy that got Mark to wear a jacket and tie.”

As they removed jackets and ties in unison and rolled up their shirt sleeves, Obama enthused, “Being here at Facebook is so exciting for me. You guys are at the cutting edge of what’s happening.”


Saudi Media Forum urges ethical coverage as crises redefine Arab journalism

Updated 04 February 2026
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Saudi Media Forum urges ethical coverage as crises redefine Arab journalism

  • Raw news without context can mislead audiences and distort credibility, experts say

RIYADH: Arab media was born in crisis and shaped by conflict rather than stability, Malik Al-Rougi, general manager of Thaqafeyah Channel, said during the Saudi Media Forum in Riyadh on Wednesday.

Al-Rougi was speaking during a panel titled “Media and Crises: The Battle for Awareness and the Challenges of Responsible Coverage,” which examined how news organizations across the region navigated credibility and professional standards amid fast-moving regional developments.

“Today, when you build a media organization and invest in it for many years, a single crisis can destroy it,” he said.

Referring to recent events, Al-Rougi said that he had witnessed news channels whose credibility “collapsed overnight.”

“In journalistic and political terms, this is not a process of news production. It is a process of propaganda production,” he said. “The damage caused by such a post … is enormous for an institution in which millions, perhaps billions, have been invested.”

When a media outlet shifts from professionalism and credibility toward “propaganda,” he added, it moves away from its core role. 

Saudi media leaders, journalists, and experts gathered at the Saudi Media Forum in Riyadh to discuss credibility, ethics, and innovation. (AN photo by Huda Bashatah/Supplied)

“A crisis can work for you or against you,” Al-Rougi added. “When, in the heart of a crisis, you demonstrate high credibility and composure, you move light-years ahead. When you fail to adhere to ethical standards, you lose light-years as well.”

Abdullah Al-Assaf, professor of political media studies at Imam Muhammad bin Saud Islamic University, said that in many crises across the Arab world, agendas and directives had often prevailed over professionalism.

“Credibility was buried,” he added.

Hasan Al-Mustafa, writer and researcher at Al-Arabiya channel, said that raw information could be subject to multiple interpretations if not placed within a proper political, security, historical or geographical context.

He added that such an approach was urgently needed during periods of political and security volatility in the Middle East. 

When, in the heart of a crisis, you demonstrate high credibility and composure, you move light-years ahead. When you fail to adhere to ethical standards, you lose light-years as well.

Malik Al-Rougi Thaqafeyah, Channel general manager

“This objectivity, or this reliability, is a great responsibility,” Al-Mustafa said. “It is reflected not only in its impact on the audience, but also on the credibility of the content creator.”

Al-Mustafa warned against populism and haste in coverage, saying that they risked deepening crises rather than providing informed public perspectives.

He also said that competition with social media influencers had pushed some traditional outlets to imitate influencer-driven models instead of strengthening their own professional standards.

“Our media has been crisis-driven for decades,” he said, describing much of the region’s coverage as reactive rather than proactive.

During a separate panel titled “The Official Voice in the Digital Age: Strategies of Influence,” speakers discussed how rapid technological and social changes were reshaping the role of institutional spokespersons.

Abdulrahman Alhusain, official spokesperson of the Saudi Ministry of Commerce, said that the role was no longer limited to delivering statements or reacting to events.

“Today, the spokesperson must be the director of the scene — the director of the media narrative,” he said.

Audiences, he added, no longer accept isolated pieces of information unless they were presented within a clear narrative and structure.

“In the past, a spokesperson was expected to deliver formal presentations. Today, what is required is dialogue. The role may once required defense, but now it must involve discussion, the exchange of views, and open, candid conversation aimed at development — regardless of how harsh the criticism may be.”

He said that spokespersons must also be guided by data, digital indicators and artificial intelligence to understand public opinion before speaking.

“You must choose the right timing, the right method and the right vocabulary. You must anticipate a crisis before it happens. That is your role.”

Abdullah Aloraij, general manager of media at the Riyadh Region Municipality, said that the most important skill for a spokesperson today was the ability to analyze and monitor public discourse.

“The challenge is not in transferring words, but in transferring understanding and impact in the right way,” he said.