NEW DELHI/MUMBAI: WhatsApp clones and software tools that cost as little as $14 are helping Indian digital marketers and political activists bypass anti-spam restrictions set up by the world’s most popular messaging app, Reuters has found.
The activities highlight the challenges WhatsApp, which is owned by Facebook Inc, faces in preventing abuse in India, its biggest market with more than 200 million users.
With fervent campaigning in India’s staggered general election, which concludes on May 19, the demand for such tools has surged, according to digital companies and sources in the ruling Bharatiya Janata Party (BJP) and its main rival, the Congress party.
After false messages on WhatsApp last year sparked mob lynchings in India, the company restricted forwarding of a message to only five users. The software tools appear to overcome those restrictions, allowing users to reach thousands of people at once.
Divya Spandana, the social media chief of the Congress, and the BJP’s IT head, Amit Malviya, did not respond requests for comment.
Rohitash Repswal, who owns a digital marketing business in a cramped, residential neighborhood of New Delhi, said he ran a 1,000 rupee ($14) piece of software round-the-clock in recent months to send up to 100,000 WhatsApp messages a day for two BJP members.
“Whatever WhatsApp does, there’s a workaround,” Repswal said during an interview at his small, two-bedroom house.
Reuters found WhatsApp was misused in at least three ways in India for political campaigning: free clone apps available online were used by some BJP and Congress workers to manually forward messages on a mass basis; software tools which allow users to automate delivery of WhatsApp messages; and some firms offering political workers the chance to go onto a website and send bulk WhatsApp messages from anonymous numbers.
At least three software tools were available on Amazon.com’s India website. When purchased by a Reuters reporter, they arrived as compact discs tucked inside thin cardboard casings, with no company branding.
WhatsApp declined a Reuters request to allow testing such tools for reporting this story.
“We are continuing to step up our enforcement against imposter WhatsApp services and take legal action by sending cease and desist letters to hundreds of bulk messaging service providers to help curb abuse,” a spokeswoman said. “We do not want them to operate on our platform and we work to ban them.”
Whatsapp clones
Modified versions of popular apps have become common as technically-savvy hobbyists have long reverse-engineered them. Tools purporting to bypass WhatsApp restrictions are advertised in videos and online forums aimed at users in Indonesia and Nigeria, both of which held major elections this year.
For Indian politicians, WhatsApp, Facebook and Twitter are key campaigning tools to target the country’s near 900 million voters.
Two Congress sources and one BJP source told Reuters their workers used clone apps such as “GBWhatsApp” and “JTWhatsApp,” which allowed them to cut through WhatsApp’s restrictions.
Both apps have a green-color interface that closely resembles WhatsApp and can be downloaded for free from dozens of technology blogs. They are not available on Google’s official app store but work on Android phones.
WhatsApp describes such apps as “unofficial” and says its users can face bans, which means the company can block the account associated with a particular mobile number if it detects unusual activity. Some Congress workers said they did not care.
“WhatsApp occasionally bans some of these numbers, but the volunteers would use new (mobile) sim cards to sign up,” said a Congress member with direct knowledge of the activities.
In Mumbai, a person in the social media team of a senior BJP candidate said no restrictions on JTWhatsApp meant his team could easily send forward to up to 6,000 people a day, as well as video files containing political content which would be far bigger in size than allowed on the official WhatsApp service.
Reuters was not able to ascertain the overall scale of such activities and found no evidence that BJP and Congress leaders officially ordered workers to campaign this way.
“Business sender”
In New Delhi, digital marketer Repswal said he would typically charge 150,000 rupees ($2,161) for a month’s service for creating digital content, providing a database of mobile numbers and then sending 300,000 WhatsApp messages.
He uses a piece of software named “Business Sender” which he said he also sells for 1,000 rupees ($14).
A person can add many mobile numbers in a field and compose messages with pictures. Using a so-called “Group Contacts Grabber” feature, the user can also extract a list of mobile numbers from a particular WhatsApp group with a click of a button.
Repswal didn’t name the two BJP members he worked for, but in a demonstration for Reuters, added dozens of mobile numbers in the software, typed a test message saying “your vote is your right” and hit “send.” Then, his WhatsApp web version started delivering the messages almost robotically, one after the other.
Business Sender was “not supported or endorsed” by WhatsApp and was developed by “Tiger Vikram Mysore INDIA,” its system properties said.
A member of the software support team at Business Sender, Rajesh K., declined to identify the developer by his real name, but said the tool was designed in Lebanon about four months ago and takes advantage of what he called a “loophole” in WhatsApp’s system.
“This is not rocket science or fabricated software,” said Rajesh. “There are hundreds of such software available.”
In April, when a Reuters reporter responded to a text message with an “Election Special” offer of sending 100,000 “bulk WhatsApp” messages for 7,999 rupees ($115), he was invited to an office in a dusty industrial area of Noida in northern Uttar Pradesh state.
“How many messages you want to send, tell us: 10,000, 1 million, 2 million,” a representative asked, while showing a black-colored, password-protected website they use for sending bulk WhatsApp messages.
In India election, a $14 software tool helps overcome WhatsApp controls
In India election, a $14 software tool helps overcome WhatsApp controls
- The activities highlight the challenges WhatsApp faces in preventing abuse in India
- At least three software tools were available on Amazon.com’s India website
Instagram’s political content limit could ‘fuel censorship of pro-Palestine voices’
- Accessing political content now requires users to go into their settings and actively opt in via their preferences
- “Social media is an essential platform for people to bear witness and speak out against abuses,” HRW representative says
LONDON: Meta has found itself again under scrutiny after it quietly rolled out a new feature on Instagram that automatically limits users’ exposure to what it considers “political” content.
The tech giant is being accused of censorship during a global election year, with rights groups telling Arab News that the move risks fueling systematic censorship of pro-Palestinian content.
Instagram users discovered the feature, which was first announced on Feb. 9, was implemented on Friday without directly notifying them.
Accessing political content now requires users to go into their settings and actively opt in via their preferences.
Meta’s definition of political content is ambiguous, describing it as likely to mention “government, elections, or social topics that affect a group of people or society at large.”
Meta referred Arab News to a little-noticed statement from February without providing further detail. In explaining the decision, the company said that it wanted to make its platforms “a great experience for everyone.”
“If you decide to follow accounts that post political content, we don’t want to get between you and their posts, but we also don’t want to proactively recommend political content from accounts you don’t follow,” it said.
“Under the United Nations Guiding Principles on Business and Human Rights (UNGPs), companies have a responsibility to avoid infringing on human rights, identify and address the human rights impacts of their operations, and provide meaningful access to a remedy to those whose rights they abused,” Rasha Younes of Human Rights Watch told Arab News.
“For social media companies, including Meta, this responsibility includes aligning their content moderation policies and practices with international human rights standards, ensuring that decisions to take down content are transparent and not overly broad or biased, and enforcing their policies consistently,” Younes said.
The update applies to Explore, Reels, and in-feed recommendations and suggested users that Instagram shows to users.
Meta said that users would still be able to see political content from the accounts they currently followed.
It also stated that accounts flagged by Meta for posting political content could appeal the decision that prevented them from being recommended into the feeds if they believe that it was applied incorrectly.
The announcement of the policy change was also posted on Threads by Adam Mosseri, Meta’s head of Instagram.
Explaining the company’s decision, the American-Israeli businessman said: “Our goal is to preserve the ability for people to choose to interact with political content, while respecting each person’s appetite for it.”
This recent policy is part of Meta’s larger strategy to cut off its services from political and news content, signaling a significant shift in how the company views its role in the information ecosystem.
The company plans to remove the news tab from Facebook in Australia and the US by early April.
“One of the top pieces of feedback we’re hearing from our community right now is that people don’t want politics and fighting to take over their experience on our services,” Meta CEO Mark Zuckerberg said during Facebook’s earnings call in January 2021.
However, the implementation of this recent policy has sparked outrage, particularly in light of the war in Gaza.
“Instagram’s move to limit ‘political content’ on the platform risks fueling censorship of content in support of Palestine, at a time of unspeakable atrocities and repression already stifling Palestinians’ expression. Social media is an essential platform for people to bear witness and speak out against abuses,” Younes said.
Earlier in December, Human Rights Watch accused Meta of participating in a wider wave of online censorship, specifically targeting content in support of Palestine and Palestinian human rights, against the backdrop of the war.
The report documented 1,049 cases in which peaceful pro-Palestine content was taken down or suppressed.
Younes recommended that Meta, “improve transparency around requests by governments’ Internet referral units, including Israel’s Cyber Unit, to remove content ‘voluntarily’— that is, without a court or administrative order to do so — and about its use of automation and machine learning algorithms to moderate or translate Palestine-related content.
“It should carry out due diligence on the human rights impact of temporary changes to its recommendation algorithms that it introduced in response to the hostilities between Israel and Hamas since Oct. 7.”
EU mulls removal of Iranian firm linked to internet blackout from censorship list
- ArvanCloud was sanctioned in 2022 for its role in censorship Internet in the country
LONDON: The European Union is reportedly contemplating the removal of ArvanCloud from its roster of human rights sanctions.
The company was sanctioned in 2022 due to its involvement in Iran’s internet censorship.
According to Iran International, citing a source close to the matter, the decision to lift the sanctions appears to be driven by claims from ArvanCloud's supporters abroad.
These supporters allege that the company played a significant role in providing millions of Iranian citizens with access to a free internet during the Woman, Life Freedom protests in 2022-2023.
During the nationwide demonstrations, which called for fundamental economic, social, and political changes, ArvanCloud was accused of assisting the Islamic Republic in censoring the internet, given its close ties to Iran’s intelligence services and top officials.
Consequently, the company, along with some of its executives, was also sanctioned by the US.
Subsequently, ArvanCloud announced the termination of its contract with the Ministry of Communications and Information Technology of the Islamic Republic of Iran.
This development precedes the EU’s annual review of its list of individuals and entities found to be violating human rights in Iran.
Iran has a history of blocking tens of thousands of websites since 2002, including prominent social media platforms such as Facebook, Twitter, and YouTube.
The country is notorious for its strict internet censorship measures, which have included shutting down internet access for most Iranians during nationwide protests. These measures aim to prevent the dissemination of information online and obstruct communication among citizens.
ArvanCloud, which controls 49 percent of Iran’s cloud space market, continues to host many critical websites in the Islamic Republic, including those of the presidency, IRNA news agency, and the Ministry of Islamic Guidance.
Additionally, one of the company’s information centers is installed at Payam Airport, which belongs to the Ministry of Communications.
Doctors Without Borders rejects Israeli army claim of ‘terror activity’ at site of deadly attack in Gaza
- 2 family members of staff member killed and 7 others injured by Israeli forces in February
- Likely a tank shell ‘fired directly into the building,’ according to a media probe
DUBAI: Israeli forces have been accused of intentionally, and without provocation, attacking a Doctors Without Borders aid shelter housing 64 people in Al-Mawasi, Gaza, on Feb. 20 killing two relatives of a staff member and injuring seven others.
The attack came despite Israeli forces being informed of the precise location of the shelter, Doctors Without Borders, or the MSF, reportedly said. The Israeli army has claimed that there was “terror activity” at the site, which the MSF has rejected.
Sky News revealed the findings of its investigation into the incident on Wednesday, prompting the Israeli Defense Forces to initiate its own “examination” into the incident.
The news organization said it visited the site, and used on-the-ground footage, open-source techniques and interviews with witnesses and weapons experts to understand how the incident unfolded.
Witnesses told Sky News they heard loud noises that seemed to come from a tank track, while some also heard gunshots.
The evidence suggests the attack was initiated by a tank shell that entered through a window. “It’s difficult to draw definitive conclusions merely from imagery however I believe the damage is the result of a tank round being fired directly into the building,” said former British army artillery officer and director of Chiron Resources, Chris Cobb-Smith.
He dispelled any notions about it being an attack by Hamas, saying he was “unaware of any direct fire weapons of this caliber being operated by Hamas” and is “doubtful that anything of this size would have been able to be deployed and fired with the amount of IDF activity in the area.”
Witnesses and MSF members said they also heard gunfire before the building was hit.
Meinie Nicolai, general director of the aid organization, who visited the site soon after the attack, said bullets were fired at the front of the shelter.
The investigation further revealed that on the day of the attack, the Israeli army said on its Telegram channel that its forces were operating in northern, central and southern Gaza Strip and continuing “intensive operations in western Khan Younis,” but it did not mention the immediate area around the shelter.
Moreover, the IDF’s Arabic-language spokesperson Avichay Adraee published an evacuation map on the same day of two neighborhoods further north in and around Gaza City, which did not cover the area where the shelter is located.
Emergency services arrived at the scene at least two-and-a-half hours after the attack due to security concerns, according to the investigation.
The injured were taken to the International Medical Corps Field hospital in Rafah, said the MSF.
“We are outraged and deeply saddened by these killings,” said Nicolai in February.
“These killings underscore the grim reality that nowhere in Gaza is safe, that promises of safe areas are empty and deconfliction mechanisms unreliable,” she added.
The IDF, which has launched its own investigation, said that it “fired at a building that was identified as a building where terror activity is occurring,” but did not provide any evidence.
The MSF said in a statement on Wednesday it “refutes any allegations of terror activity occurring in MSF-run structures.
“The shelter was used by humanitarian personnel and their family members, identified by an MSF flag, and notified to the Israeli authorities.”
In a statement, the IDF added: “After the incident, reports were received of the death of two uninvolved civilians in the area. The IDF regrets any harm to civilians and does everything in its power to operate in a precise and accurate manner.”
Under international humanitarian law, medical facilities and units must be respected and protected in all circumstances.
Oona Hathaway, an international law professor at Yale Law School, told Sky News that medical facilities are “presumed to be civilian objects and not subject to targeting during armed conflict.”
She added that if the IDF intentionally targets a civilian object, it counts as “potentially a war crime.”
Last week, the IDF launched an operation in and around Al-Shifa, saying senior Hamas operatives were based at the sprawling compound. Days of heavy fighting have followed, with the military reporting about 170 Palestinian militants killed and hundreds more arrested or questioned.
US, UK sanction Gaza Now media channel over Hamas fundraising
- “Treasury remains committed to degrading Hamas’ ability to finance its terrorist activities,” US Treasury undersecretary for terrorism and financial intelligence Brian Nelson said
- “The UK Government has announced a full asset freeze against two individuals suspected of providing financial support for Gaza Now,” the UK Treasury said
WASHINGTON: US and UK authorities unveiled sanctions Wednesday against two people and three companies related to the popular media channel Gaza Now over its fundraising efforts in support of Hamas.
The Treasury Department said in a statement that Gaza Now, whose popular Telegram channel has more than 1.8 million followers, and its founder Mustafa Ayash, started fundraising for Hamas after its unprecedented attack on October 7.
That attack resulted in about 1,160 deaths in Israel, mostly civilians, and the capture of around 250 hostages, according to an AFP tally of Israeli official figures.
Israel’s retaliatory campaign has killed at least 32,414 people in Gaza, most of them women and children, according to the health ministry in the Hamas-run territory.
“Treasury remains committed to degrading Hamas’ ability to finance its terrorist activities, including through online fundraising campaigns that seek to funnel money directly to the group,” US Treasury undersecretary for terrorism and financial intelligence Brian Nelson said in a statement.
The Treasury Department accused the group of “having materially assisted, sponsored, or provided financial, material, or technological support for, or goods or services to or in support of, Hamas.”
The US also unveiled sanctions against Aozma Sultana, the director of two companies that allegedly gave “thousands of dollars to Gaza Now and advertised Gaza Now as a partner during a joint fundraiser shortly after the October 7 terrorist attack.”
The Treasury Department’s actions are being carried out alongside similar actions by the UK authorities.
“The UK Government has announced a full asset freeze against two individuals suspected of providing financial support for Gaza Now — a news agency that promotes the Hamas and Palestinian Islamic Jihad terrorist groups,” the UK Treasury said in a statement.
“All funds and economic resources in the UK belonging to or controlled by Sultana and Ayash have been frozen,” they added.
Australia’s ABC staff raise concerns over alleged Israeli bias in Gaza reporting
- Memo from staff meeting indicated network’s over-reliance on Israeli sources, distrust of Palestinian ones
- In January, staff threatened walkout after Antoinette Lattouf dismissed for sharing social media post critical of Israel
LONDON: Staff at the Australian Broadcasting Corporation have voiced concerns about what they perceive as biased coverage of the Gaza conflict in favor of Israel.
In a document obtained by Al Jazeera through a freedom-of-information request, staff indicated “an over-reliance on Israeli sources and explicit distrust of Palestinian sources,” as well as language that “favored the Israeli narrative over objective reporting.”
The three-page summary detailed a November meeting involving 200 staff members who expressed concerns about the broadcaster’s coverage.
The document said: “We’re worried the language we’re using in our coverage is askew, favoring the Israeli narrative over objective reporting.
“This is evident in our reluctance to use words such as war crimes, genocide, ethnic cleansing, apartheid, and occupation to describe various aspects of Israeli practices in Gaza and the West Bank, even when the words are attributed to respectable organizations and sources.”
While ABC acknowledged that it could not make accusations of genocide or war crimes, staff argued that the broadcaster “should be more proactive in reporting them to properly contextualize the conflict,” adding that the correct language to describe Israeli aggression in the region was still lacking.
In response, an ABC spokesperson said: “All major stories are subject to robust internal discussion, and we listen to and respect staff input.”
The spokesperson declined to comment further on internal matters but affirmed that the ABC Ombudsman’s Office had reviewed the coverage of the Gaza conflict and found it to be “professional, wide ranging, and reflective of newsworthy events.”
The latest development followed previous controversies at ABC, including the allegedly unlawful dismissal of Lebanese-Australian journalist Antoinette Lattouf after she shared a report on social media from Human Rights Watch alleging that Israel was using starvation as a weapon of war in Gaza.
Staff threatened to stage a walkout unless the organization’s leadership addressed concerns about outside interference.
According to reports, tensions persist at ABC over the Gaza conflict months after the initial staff meeting.