Facebook suspends Boston analytics firm over data usage

In this Oct. 15, 2013, file photo, Chuck Goolsbee, site director for Facebook's Prineville data centers, shows the computer servers that store users' photos and other data, at the Facebook site in Prineville, Ore. (AP)
Updated 21 July 2018
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Facebook suspends Boston analytics firm over data usage

  • Facebook said Friday that Crimson Hexagon is cooperating and that so far its investigation hasn’t found evidence that the firm obtained Facebook or Instagram information inappropriately

NEW YORK: Facebook said Friday that it has suspended Boston-based analytics firm Crimson Hexagon while it investigates how it collects and shares Facebook and Instagram’s user data.
Facebook has been facing increased scrutiny over how third-party firms use its data since news broke in March that data firm Cambridge Analytica improperly accessed user data.
The Wall Street Journal first reported that Facebook had suspended Crimson Hexagon. The newspaper says among the firm’s clients is a Russian nonprofit with ties to the Kremlin.
“We don’t allow developers to build surveillance tools using information from Facebook or Instagram,” said Ime Archibong, Facebook’s vice president of product partnerships. “We take these allegations seriously, and we have suspended these apps while we investigate.”
Facebook said Friday that Crimson Hexagon is cooperating and that so far its investigation hasn’t found evidence that the firm obtained Facebook or Instagram information inappropriately.
Crimson Hexagon says on its website it has access to over one trillion consumer conversations from social media, forums, blogs and reviews.
In a blog posting , Crimson Hexagon Chief Technology Officer Chris Bingham said the company “abides completely” by the rules social media sites including Twitter and Facebook put in place to limit the ways third-party companies can use their data.
He said the firm only collects publicly available social media data. He contrasted that with Cambridge Analytica’s use of private user data.
Users of Crimson Hexagon’s platform, which include government customers, analyze the data to understand large-scale consumer trends and preferences, Bingham wrote.
“Government entities that leverage the Crimson Hexagon platform do so for the same reasons as many of our other non-government customers: a broad-based and aggregate understanding of the public’s perception, preferences and sentiment about matters of concern to them,” he wrote.


Amazon’s AWS reports outage after UAE datacenter struck by ‘objects’

Updated 02 March 2026
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Amazon’s AWS reports outage after UAE datacenter struck by ‘objects’

  • AWS confirmed sparks and fire after objects hit UAE data center causing disruptions to Emirate and Bahrain regions
  • Full recovery ‌expected to “be many hours away”

LONDON: Amazon’s cloud-computing facilities in the Middle East faced power and connectivity issues on Monday after unidentified “objects” struck its data center in the United Arab Emirates.
The objects had triggered a fire on Sunday that forced authorities to eventually cut power to two clusters of Amazon data centers in the UAE, with restoration expected to take several more hours, according to Amazon Web Services’ (AWS) status page.
Localized power issues impacted AWS services ‌in both ‌the UAE and neighboring Bahrain, according to the ​page. ‌Abu ⁠Dhabi Commercial Bank ​said ⁠its platforms and mobile app were unavailable due to a region-wide IT disruption, although it did not directly link the outage to the AWS incident.
While Amazon did not identify the objects, the incident happened on the same day Iran fired a barrage of drones and missiles at Gulf States in retaliation for US and Israeli strikes that killed Supreme Leader Ayatollah Ali Khamenei.
A ⁠strike, if confirmed, on the AWS facility in ‌the UAE will mark the first time a ‌major US tech company’s data center has been ​knocked offline by military action. ‌It could also raise questions around Big Tech’s pace of expansion in ‌the region.
US tech giants have been positioning the UAE as a regional hub for artificial intelligence computing needed to power services such as ChatGPT. Microsoft said in November it plans to bring its total investment in the UAE to $15 billion by ‌the end of 2029 and will use Nvidia chips for its data centers there.
“In previous conflicts, regional ⁠adversaries such as ⁠Iran and its proxies targeted pipelines, refineries, and oil fields in Gulf partner states. In the compute era, these actors could also target data centers, energy infrastructure supporting compute, and fiber chokepoints,” Washington-based think tank Center for Strategic and International Studies said last week.
Microsoft as well as Google and Oracle — both of which also operate facilities in the UAE — did not immediately respond to Reuters requests for comment.
AWS said a full recovery from the issues was expected to “be many hours away” for both UAE and Bahrain.
The outage had disrupted a dozen core cloud services and the company ​advised customers to back up ​critical data and shift operations to servers in unaffected AWS regions.