Oman Air, the national carrier of Oman, has successfully completed a crisis simulation exercise on Thursday, to test the airline’s emergency response plans and procedures.
The emergency response teams led by Senior Manager, Safety and ERP Captain Waheed Al-Subhi, were mobilized and the exercise was overseen by Oman Air Deputy CEO Abdulrahman Al-Busaidy and supported by the executive management team.
The exercise was hailed as a success. Al-Busaidy said: “Despite Oman Air having an exemplary safety record we need to ensure that we are prepared in the event of an emergency. We adhere to the strictest standards when it comes to emergency response planning and activation and it was gratifying to see all the procedures correctly put in place last Thursday. All the teams worked together seamlessly to ensure that the simulation exercise ran in textbook fashion and I am confident that we have everything in place should, God forbid, an unlikely emergency event happen.”
The full simulation involved the setting up of the Family Assistance Center and a Media Center at the Golden Tulip Hotel, Seeb. Simulated activities such as role playing, providing assistance to family members, form filling and a casualty condition update were practiced at the Family Assistance Center. At the Media Center, a simulated press conference took place to run through a media address from the CEO followed with a question and answer session with the media.
The Oman Air GO team was deployed and GO team tents and other gadgetry such as laptops and satellite phones were set up for use. A representative from Kenyon International Emergency Services (the specialized emergency support firm retained by Oman Air) was also present.
Oman Air successfully tests crisis procedures
Oman Air successfully tests crisis procedures
Dammam Airports partners with KaarTech to transform IT services
Dammam Airports, a key player in Saudi Arabia’s aviation sector, has partnered with KaarTech to deliver end-to-end IT managed services across its airport network in the Eastern Province.
This milestone advances Saudi Arabia’s Vision 2030 and strengthens Dammam Airports’ commitment to delivering world-class travel experiences. The collaboration was inaugurated through an official signing ceremony attended by Mohammed Al-Hassany, CEO of Dammam Airports, and Shahinsha Abdul Basheer, CEO of KaarTech, signifying a shared commitment to shaping the future of Saudi Arabia’s aviation through innovation and intelligent technology.
Recognized as one of the world’s largest airports by land area, Dammam Airports connects more than 12 million passengers each year and plays a vital role in strengthening the Kingdom’s aviation growth. With this partnership, the company is set to transform its IT landscape into a secure, scalable, and intelligent environment that supports the complexities of modern airport operations.
KaarTech will manage the complete IT landscape across three airports, covering infrastructure, cloud, and network operations, along with 24/7 service management. This engagement also includes comprehensive application support beyond SAP, enriched with automation, proactive governance, and predictive intelligence. KaarTech will enable Dammam Airports to achieve resilience, efficiency, and long-term scalability through a comprehensive AI governance approach that embeds transparency, accountability, and innovation into every layer of IT operations, positioning the company as a trusted driver of aviation modernization.
This partnership aims to transform IT from a back-end function into an AI-enabled strategic driver of business performance and passenger experience. From ensuring business continuity and strengthening operational reliability to enabling connected, insight-driven airport services, the collaboration reflects a shared commitment to data-driven, intelligent, and sustainable aviation.
Through this engagement, KaarTech reaffirms its position as a trusted partner in AI-led enterprise transformation, delivering deep expertise in managing complex technology ecosystems with intelligence and precision. For Dammam Airports, the partnership represents a decisive step in aligning operational excellence with the national vision for innovation, digital connectivity, and long-term growth.
Together, the two organizations will drive smarter airport operations and deliver sustainable value for the Kingdom’s growing aviation ecosystem.
