Dubai-based Etisalat's Managed Services Solutions (MSS) department has received an ISO/IEC 27001:2005 certificate from Lloyd's Register Quality Assurance, the corporation announced yesterday. The certification is in recognition of the managed services team's commitment to implement international standards in information security management systems for customers in the UAE.
Managed Services Solutions is one of the core departments within Etisalat, providing a range of managed services including, network management services such as routers, switches, voice and UC management, as well as security management services such as secured remote access, firewall and unified threat management, data center management and application management. The solutions cater to Etisalat's business customers in the UAE. MSS provides customers, a proactive monitoring, management and service support agreement on a 24x7 basis throughout the year.
The certificate was handed over to Etisalat by Nabil Tifratine, area financial controller-MEA of Lloyd's Register Quality Assurance, a well-known certification body accredited by UKAS (United Kingdom Accreditation Services) and specializing in the assessment and certification of management systems such as IEC/ISO 27001, ISO 9001, ISO14001 and OHSAS18001, in a ceremony held in Etisalat's Al-Kifaf building.
Fadhil Alansari, EVP, Etisalat Engineering, said: "This new accomplishment reflects the ongoing enhancement of our managed services as per international standards with the ultimate aim of providing the best products and services to our customers. The Managed Services Solutions department is a key unit and remains an integral component of the overall security assurance within Etisalat. These new standards will be valuable to our customers, who can now benefit from the enhanced quality and security standards."
"This distinction confirms Etisalat's success in its strategy to offer distinguished operational performance in all fields, while ensuring the Corporation's continued competitiveness," he said.
The certificate, which was presented by Lloyd's, determines the ability of companies to meet required working practices through field visits and examination of systems, in order to meet customer requirements.
Etisalat's MSS gets Lloyd's register quality certificate
Etisalat's MSS gets Lloyd's register quality certificate
Saudi Awwal Bank becomes first Middle East bank to earn 7-star CinOrg innovation accreditation
Saudi Awwal Bank has become the first bank in the Middle East to receive a 7‑star Certified Innovative Organization rating from the Global Innovation Institute, the highest recognition awarded by the institute.
The accreditation marks a significant step in SAB’s innovation strategy and follows an innovation maturity assessment conducted by the institute in December 2025. The review, which built on an earlier assessment in December 2023, raised the bank’s maturity level from “Champion” to “Leader.” The new rating reflects SAB’s institutionalized approach to innovation, its enterprise-wide impact and its ability to consistently deliver measurable results.
With the 7‑star rating, SAB becomes the first bank in the region to reach the highest innovation maturity level, strengthening its position as a regional reference point for innovation-led and future-ready banking.
In 2025, the bank opened its flagship Innovation Centre and secured six internationally recognized innovation awards, along with a lab accreditation. The centre has supported SAB’s efforts to accelerate the adoption of advanced technologies, encourage cross-functional collaboration and reinforce its standing as a regional leader in financial innovation.
Saeed Assiri, chief innovation banking officer at SAB, said the recognition reflects years of focused work to build a sustainable innovation ecosystem.
“By investing in SAB’s culture, governance and talent, innovation enables the bank to remain future-ready,” he said. “This milestone reinforces our role in accelerating financial innovation in Saudi Arabia and delivering long-term value for our customers.”
The certification adds to SAB’s broader efforts to strengthen its innovation capabilities as the Kingdom’s banking sector continues to evolve.
