The National Commercial Bank (NCB) announced yesterday the launch of Alahli Mobile service for account queries and executing banking transactions via smart phones. The launch of the new service came as part of its commitment to utilize the latest banking applications and technologies, and was a step taken to boost the sophistication of the financial transactions for customers. The new service also indicate the bank's focus on innovation and keeping pace with development in IT, in addition to considering high levels of protection for electronic banking.
Alahli Mobile will provide the service of cash withdrawal from ATM locations without the need for an ATM card, whereby the user can obtain this service through Alahli Mobile via smart devices.
Adel Al-Howar, SEVP, sector head of IBS and senior officer for NCB Central and Eastern regions, said the new service is in the context of the rapid development of NCB e-services and the development of its self-banking services. He went on to state that they were very proud of offering new and innovative solutions to their customers.
Al-Howar explained that the step was taken within the strategic framework of the bank aiming to enhance communication with customers by meeting their needs and aspirations. This approach was based on the bank's vision to provide innovative and comprehensive banking solutions for its clients.
Al-Howar said the Alahli Mobile service would enable customers to do many transactions such as queries about their bank accounts, money transfers between accounts, internal remittances among customers, and other operations such as payment, government payments, express transfers and cash withdrawals.
The NCB has won many awards in IT, including the most recent Middle East IT Award as the best bank in the field of electronic banking from the Middle East Excellence Awards Institute.