ISLAMABAD: Pakistan will introduce a fully digital, end-to-end Hajj management system next year, Information Technology Minister Shaza Fatima Khawaja said on Tuesday, covering the entire process from application to pilgrims’ return home.
The announcement followed the signing of a memorandum of understanding between the Ministry of Religious Affairs and the Ministry of IT to modernize the country’s Hajj operations.
The move comes as Pakistan pushes to digitize public services and improve administrative efficiency while managing one of the country’s largest annual overseas logistical operations.
“Next year, an end-to-end digital system will be introduced covering the entire Hajj journey from application to return home,” Khawaja said. “A simple and user-friendly online Hajj portal will be established for applicants.”
Religious Affairs Minister Sardar Muhammad Yousaf said the digital transition would improve transparency and operational efficiency.
“The digital system will eliminate unnecessary delays and human errors,” he said.
Under the agreement, authorities will upgrade the existing Pak Hajj mobile application and integrate systems to improve coordination among stakeholders and ensure compliance with Saudi timelines.
Pakistan has already made preparations for this year’s Hajj, with the Ministry of Religious Affairs announcing this week it has completed the first phase of a 10-day technical training program for 870 Khuddam-ul-Hujjaj, government facilitators who assist Pakistani pilgrims in Saudi Arabia.
Officials said the training includes digital navigation tools, emergency response modules and crowd management instruction.
More than 179,000 Pakistanis are expected to perform Hajj this year, requiring coordination across transport, accommodation, health services and regulatory compliance with Saudi authorities. Among these pilgrims, 119,210 will travel under the government scheme and 60,000 through private tour operators, according to ministry data.











