‘A Paperless Event’ – the slogan of Saudi technology at the UN General Assembly for Tourism

The 26th session of the UN Tourism General Assembly is taking place from Nov. 7 to 11 under the theme “AI-Powered Tourism: Redefining the Future.” X/@AhmedAlKhateeb
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Updated 07 November 2025
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‘A Paperless Event’ – the slogan of Saudi technology at the UN General Assembly for Tourism

RIYADH: Papers are absent, and Saudi technology is present to say “a paperless event” at the UN General Assembly meetings for the tourism sector, which will be held in Riyadh, with the participation of more than 100 ministers from around the world, Al-Eqtisadiah reports.

The assembly meetings are set amidst natural green plants cultivated in the Saudi desert, surrounding the roundtable that will bring the ministers together. They will chart their plan and vision for the next 50 years, discuss the use of artificial intelligence in the global tourism sector, and ensure the human element is not marginalized.

Sara Al-Saud, the general supervisor of International Affairs for the Saudi Ministry of Tourism, said that “there is a shortage of an estimated 43 million workers in the global tourism sector.”

She clarified that the topic of AI will be one of the subjects discussed by the over 100 ministers, in addition to shaping the Assembly’s vision for the next 50 years.

She added that the Assembly meetings are expected to witness the signing of memorandums of understanding and agreements during the event, alongside a number of recommendations that will be announced in due course.

For his part, Ahmed Al-Ghamdi, the director-general of International Research and Planning, emphasized that the human element is very important in the tourism sector, and that artificial intelligence significantly helps small and medium enterprises improve their service quality and customer experience.

The Executive Director of UN Tourism, Natalia Bayona, explained that the global tourism sector is the largest employer of youth, with 60 percent of them working with AI. She added that many tourists worldwide use AI to explore tourist destinations.

Consequently, a survey was conducted with member states to ascertain if they have local AI strategies and to identify what support could be offered to develop the mechanism, especially since the tourism sector relies heavily on small and medium enterprises.

Globally, the tourism sector contributed 10 percent to the global gross domestic product in 2024, equivalent to $10.9 trillion, recording a growth rate of 8.5 percent compared to 2023, thereby surpassing pre-COVID-19 pandemic levels.

On the local front for the Saudi tourism sector, unprecedented levels were recorded in terms of visitor numbers, spending volume, job creation, and contribution to the GDP.

The direct and indirect contribution of the tourism sector to the GDP reached 11.5 percent in 2023. The International Monetary Fund predicts that the Saudi tourism sector will achieve a growth rate of 16 percent by 2034.


Global brands shut Middle East stores as conflict causes chaos

Updated 03 March 2026
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Global brands shut Middle East stores as conflict causes chaos

  • Luxury brands and retailers close stores in Middle East
  • Conflict threatens the region that has ‌been luxury’s fastest growing
  • Mass-market retailers monitor situation, adjust operations in region

PARIS: In Dubai and other major Middle Eastern shopping hubs, many stores are closed or operating with a skeleton staff as the escalating conflict in the ​region causes chaos for businesses and travel.

The US-Israeli air war against Iran expanded on Monday with no end in sight, with Tehran firing missiles and drones at Gulf states as it retaliates for a weekend of bombing that killed Iran’s supreme leader and reportedly killed scores of Iranian civilians, including a strike on a girls’ primary school.

Chalhoub Group, which runs 900 stores for brands from Versace and Jimmy Choo to Sephora across the region, said its stores in Bahrain were closed, while other markets, including the UAE, Saudi Arabia, and Jordan remained open though staff attendance was “voluntary.”

“We operate with a lean team formed of members who volunteered and feel comfortable to come to the store,” Chalhoub’s Vice President of Communications Lynn al ‌Khatib told Reuters, adding ‌that the company’s leadership team personally visited Dubai Mall and Mall of the Emirates ​on ‌Monday ⁠morning to check ​in ⁠with workers.

E-commerce giant Amazon closed its fulfillment center operations in Abu Dhabi, suspended deliveries across the region and instructed its employees in Saudi Arabia and Jordan to remain indoors, Business Insider reported on Monday, citing an internal memo.

Gucci-owner Kering said its stores were temporarily closed in the UAE, Kuwait, Bahrain and Qatar and it has suspended travel to the Middle East.

Luxury growth engine under threat

Shares in luxury groups LVMH, Hermes, and Cartier-owner Richemont were down 4 percent to 5.7 percent on Monday afternoon as investors digested the knock-on impacts of the conflict.

The Middle East still accounts for a small share of global spending on luxury — between 5 percent and 10 percent, according ⁠to RBC analyst Piral Dadhania. But the region was “luxury’s brightest performer” last year, according to consultancy ‌Bain, while sales of expensive handbags have stalled in the rest of the ‌world.

Now, shuttered airports have put an abrupt stop to tourism flows into ​the region and missile strikes — including one that damaged Dubai’s ‌five-star Fairmont Palm hotel — are likely to dissuade travelers, particularly if the conflict drags on.

“If you assume that it’s ‌a $5 billion to $6 billion (travel retail) market and let’s say it’s going to be shut down for a month, we are talking about hundreds of millions of dollars that are definitely at risk,” said Victor Dijon, senior partner at consultancy Kearney.

If Middle Eastern shoppers cannot travel to Paris or Milan, that could also hurt luxury sales in Europe, he added.

Luxury brands have been investing in lavish new stores and exclusive events ‌across the region. Cartier unveiled a “high-jewelry” exhibition in Dubai’s Keturah Park just days before the conflict started.

Cartier and Richemont did not reply to requests for comment.

Luxury conglomerate LVMH ⁠has also bet big on ⁠the region. Last month, its flagship brand Louis Vuitton staged an exhibition at the Jumeirah Marsa Al Arab hotel, and beauty retailer Sephora launched its first Saudi beauty brand.

LVMH does not report specific figures for the region, but in January Chief Financial Officer Cecile Cabanis said the Middle East has been “displaying significant growth.” LVMH did not reply to a request for comment on how its business may be impacted by the conflict.

The Middle East has also attracted new investment from mass-market players. Budget fashion retailer Primark said in January that it plans to open three stores in Dubai in March, April and May, followed by stores in Bahrain and Qatar by the end of the year.

“Primark is set to open its first store in Dubai at the end of March but clearly this is a fast-moving situation which we are monitoring closely,” a spokesperson for Primark-owner Associated British Foods said.

Apple stores in Dubai will remain closed until Thursday morning, the company’s website showed, while Swedish fast-fashion retailer ​H&M said its stores in Bahrain and Israel are ​closed.

Consumer goods group Reckitt has told all employees in the Middle East to work from home, temporarily closed its Bahrain manufacturing site and suspended all business travel to the region until further notice.