Hajj operations set ‘global benchmark’ in crowd management: Sri Lanka envoy

Crowds of pilgrims gather in Mina to perform Hajj rituals on June 7, 2025. (SPA)
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Updated 15 June 2025
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Hajj operations set ‘global benchmark’ in crowd management: Sri Lanka envoy

  • Almost 1.7m people undertook Hajj pilgrimage this year
  • Saudi authorities used AI systems to manage pilgrim flow

COLOMBO: Saudi Arabia’s organization of this year’s Hajj has set a new standard in crowd management through the use of advanced technologies, Sri Lanka’s envoy said on Sunday, as hundreds of thousands of pilgrims started to return home.

In the 2025 Hajj season, almost 1.7 million people undertook the spiritual journey that is one of the tenets of Islam. More than 1.5 million arrived in the Kingdom from abroad, according to data from the General Authority for Statistics.

Pilgrims started to arrive in May, ahead of the main rituals which this year fell on June 6-10. Many have already departed for their countries of origin but special post-Hajj flights will continue to operate until mid-July.

The way the temporary influx of people has been handled by the Kingdom has “set a global benchmark in crowd management and smart innovation,” said Ameer Ajwad, Sri Lanka’s ambassador to the Kingdom, who this year was part of his country’s Hajj contingent.

Technology has played a key role in monitoring footage from more than 15,000 cameras installed in and around the holy city of Makkah.

The monitoring systems were designed to detect unusual crowd movements and anticipate bottlenecks in foot traffic to help prevent stampedes.

“The Kingdom set an exemplary global benchmark for crowd management by using AI-based crowd monitoring, predictive analytics as well as preventing unauthorized entries,” Ajwad told Arab News.

“Innovations by using advanced technologies such smart tents, digital tools and AI systems were also introduced to facilitate this year’s Hajj arrangements.”

More than 420,000 workers from the public and private sectors, including security services, served pilgrims during this year’s Hajj, GASTAT data shows.

The envoy highlighted the “tireless services rendered by the Saudi security and military officers, as well as guides and volunteers,” and extended gratitude to the Ministry of Health for “providing world-class healthcare services to the Hajj pilgrims (from) around the globe, including heart surgery for a Sri Lankan pilgrim.”

About 3,500 Sri Lankans took part in the pilgrimage this year. Muslims constitute about 10 percent of the 22 million population of the island nation, which is predominantly Buddhist.


How a Syrian refugee chef met Britain’s King Charles

Imad Alarnab, a chef and restaurant owner who fled Syria in 2015, works at one of his restaurants in central London. (AFP)
Updated 02 March 2026
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How a Syrian refugee chef met Britain’s King Charles

  • Alarnab, 48, said he had asked the king to come to the popular eatery when he met him at Buckingham Palace

LONDON: Pots clanged and oil sizzled inside the London kitchen of Syrian chef Imad Alarnab, as the former refugee who fled his country’s civil war recalled hosting King Charles III.
When the chef left his war-torn homeland in 2015, he never imagined that one day he would watch as cameras flashed and wide-eyed crowds greeted the monarch arriving at his Soho restaurant last year.
Alarnab, 48, said he had asked the king to come to the popular eatery when he met him at Buckingham Palace before an event honoring humanitarian work in 2023.
“I told him ‘I would love for you to visit our restaurant one day’ and he said: ‘I would love to’... I was over the Moon to be honest.”
The chef has come a long way since he arrived in London after an arduous journey from Damascus with virtually no money in his pocket.
Fearing for his life, he had escaped Syria after his family was uprooted again and again by fighting.
His culinary empire — restaurants, cafes, and juice bars peppered across the Syrian capital — had been destroyed by bombing in just six days in 2013.
Alarnab spent three months crisscrossing Europe in the back of lorries, aboard trains, on foot and even on a bicycle before he reached the UK.
“When I left, I left with nothing,” he told AFP, as waiters whirled past carrying steaming plates of traditional Syrian fare.
Starving and exhausted, he spent the last of his money on a train ticket to Doncaster where his sister lived.
“Love letter from Syria”
To make a living, Alarnab initially picked up any odd jobs, such as washing and selling cars, saving enough to bring his wife and three daughters over after seven months.
His love of cooking never left him though. In France, while he was sleeping on the steps of a church, Alarnab had often cooked for hundreds of other refugees.
“I always dreamed of going back to cooking,” he said.
So it wasn’t long before he found himself back in the kitchen, cooking up a storm across London with his sold-out supper clubs, bustling pop-up cafes, and crowded lunchtime falafel bars.
Alarnab’s friends gave him the initial boost for his first pop-up in 2017, and profits from his new catering business then covered the costs of later events.
He now runs two restaurants in the city — one in Soho’s buzzing Kingly Court and another nestled in a corner of the vibrant Somerset House arts center.
“I was looking for a city to love when I found London,” Alarnab said, adding it had offered him “space to innovate” and add his own modern twist to classic Syrian dishes.
Far from home, Alarnab said his word-of-mouth success had grown into a “love letter from Syria to the world” that needs no translation.
“You don’t really need to speak Arabic or Syrian to know that this is the best falafel ever,” he said, pointing to a row of colorful plates.
“There is hope”
For Alarnab, spices frying, dough rising and cheese melting inside a kitchen offered an unlikely escape from the real world.
“All my problems, I leave them outside the kitchen and walk in fresh.”
When he fled Syria, Alarnab thought going back to Damascus was forever off the table.
Yet he returned for the first time in October, almost a year to the day after longtime leader Bashar Assad was toppled in a lightning rebel offensive — ending almost 14 years of brutal civil war.
He walked the familiar streets of his old home, where his late mother taught him to cook many years ago.
“To return to Damascus and for her not to be there, that was extremely difficult.”
Torn between the two cities, Alarnab said he longed to one day rebuild his home in Damascus.
“I wish I could go back and live there. But at the same time, I feel like London is now a part of me. I don’t know if I could ever go back and just be in Syria,” he said.
Although Syrians still bear the scars of war, Alarnab said he had seen “hope in people’s eyes which was missing when I left in 2015.”
“The road ahead is still very long, and yes this is only the beginning — but there is hope.”