Saudi Arabia achieves unprecedented integration, efficiency during 2025 Hajj, says minister

Saudi Arabia has achieved unprecedented levels of integration, efficiency, and service excellence during this year’s Hajj, according to the Minister of Hajj and Umrah. (Abdulrahman bin Shalhoub)
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Updated 08 June 2025
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Saudi Arabia achieves unprecedented integration, efficiency during 2025 Hajj, says minister

MINA: Saudi Arabia has achieved unprecedented levels of integration, efficiency and service excellence during this year’s Hajj, according to the Minister of Hajj and Umrah.

Tawfiq Al-Rabiah was speaking at the annual reception for dignitaries and senior Islamic figures who performed Hajj this year, which was held on Saturday in Mina and attended by Crown Prince Mohammed bin Salman.

This year saw the launch of the Hajj Transport Center, which served as the central hub for transportation across Makkah and the holy sites and was one of this year’s notable achievements, said Al-Rabiah.

In terms of infrastructure, he added, the electric power capacity in the holy sites increased by 75 percent, with total investments exceeding SR3 billion ($800 million).

Logistically, the minister said: “More than 7,000 flights from 238 destinations around the world were received. In addition, 4,700 Haramain High-Speed Railway trips and 2,500 shuttle bus journeys were operated, supported by the deployment of over 20,000 buses.”

He added: “In the health sector, hospital bed capacity was expanded by over 60 percent. A new emergency hospital was inaugurated, and 71 rapid response units were deployed, tripling the emergency response capacity compared to previous years.”

Al-Rabiah also emphasized the success of the “No Hajj Without a Permit” campaign, which played a vital role in maintaining order, protecting pilgrims and ensuring the safe management of crowds.

He said the campaign was launched to reinforce discipline, protect legitimate pilgrims and facilitate crowd management in a safe environment, enhancing smooth flow and improving organizational efficiency.

On the volunteer front, the Ministry of Health announced the participation of more than 5,000 health volunteers during this year’s Hajj season, as part of ongoing efforts to enhance the quality of medical services provided to pilgrims.

This initiative aligns with the objectives of the Health Sector Transformation Program and the Guests of God Service Program, launched in 2019 under Saudi Vision 2030, which aim to increase the number of volunteers and enhance their contribution to serving pilgrims.

The ministry said: “The volunteers supported healthcare services across three main areas, preventive, therapeutic and support services, in various locations throughout the holy sites … as well as through active participation in hospitals and health centers.”

Authorities also praised the role of advanced technology and digital platforms that streamlined pilgrims’ movements and access to services, while thousands of security personnel, health workers, and volunteers were deployed to offer support.


Saudi Hajj Ministry suspends Umrah firm, overseas agent over contract violations

Updated 29 December 2025
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Saudi Hajj Ministry suspends Umrah firm, overseas agent over contract violations

  • Company failed to provide accommodation for a number of Umrah pilgrims, despite these services being documented in the contractual programs, ministry says

RIYADH: Saudi Arabia's Ministry of Hajj and Umrah on Sunday announced the suspension of an Umrah company and its overseas agent for failing to provide accommodation services for pilgrims in line with approved contractual programs.

In a statement carried by the Saudi Press Agency, the ministry said the company’s failure constitutes a clear violation of regulations governing services for Umrah pilgrims and visitors to the Two Holy Mosques.

It noted that a number of pilgrims arrived in the Kingdom without secured accommodation, despite these services being documented in the contractual programs.

This prompted immediate regulatory action against the company and its overseas agent under the established legal frameworks, the ministry said. 

Pilgrims circumambulate the Holy Kaaba at the Grand Mosque in Makkah in this photo taken earlier this month. (SPA)

"The measures are intended to safeguard the rights of affected pilgrims, prevent a recurrence of such violations, and ensure the continued enhancement of service quality," it added.

Last June, the ministry suspended seven Umrah companies due to deficiencies in providing transport services to pilgrims.

In an earlier report quoting the Hajj Ministry and the General Authority for the Care of the Affairs of the Two Holy Mosques, SPA said more than 1.7 million Muslims from all over the world arrived in the Kingdom to perform Umrah during Jumada Al Akhira alone.

Also referred to as Jumada Al Thani, Jumada Al Akhira is the sixth month of the Islamic calendar. For Hijri year 1447, this sixth month ended on December 20, 2025 in the Gregorian calendar.