ISLAMABAD: Director Hajj in Makkah, Azizullah Khan, said on Tuesday Pakistani pilgrims will this year enjoy “historic facilities” in Mashair, sacred sites used during the Hajj pilgrimage, including fully air-conditioned camps in Mina with sofa-cum-beds, and improved accommodation in Makkah.

Over the last few years, Saudi Arabia has launched mobile apps like Nusuk, Hajj Navigator, Tawakkalna and Asefny to streamline services, with the aim to make the Hajj experience smoother by offering real-time guidance and ensuring pilgrim safety.

For the first time, Pakistani Hajj pilgrims will have access to fully air-conditioned camps in Mina and be accommodated in top-of-the-line hotels and buildings in the Azizia and Batha Quraish neighborhoods.

Pilgrims will receive a specially designed bag containing the Pakistani flag, a QR code for identification, and relevant information. A mobile app will provide access to Hajj group information, training schedules, flight details, accommodation details, and live maps and locations during the pilgrimage.

“For the first time in history, Hujjaj will have sofa-cum-beds instead of mattresses while tents are upgraded with gypsum board walls and air coolers have been replaced with air conditioners,” Khan told Radio Pakistan, adding that elevated luggage storage racks had also been introduced to enhance comfort.

“Dedicated sections are overseeing food, health and transport related arrangements round the clock for maximum facilitation of the pilgrims,” he said, adding that 99 percent of pilgrims who had arrived in Saudi Arabia had received Nusuk cards.

The cards are an essential Hajj permit, not just an ID, for pilgrims traveling to Makkah and the holy sites. It facilitates movement and ensures the well-being of Hajj pilgrims by managing logistics and administration. The card also allows pilgrims to access information about their Hajj mission, schedules, and allows for communication with their mission. Additionally, it enables receiving alerts, evaluating services, and filing observations.

Compulsory Hajj training has been made available for all pilgrims in Pakistan, starting from Jan. 18, 2025, with details accessible through the “Pak Hajj 2025 Mobile App.” 

For the government Hajj scheme, the option of three easy installments has been introduced for the first time. 

All Hajj-related financial transactions have also been digitized, ensuring transparency and accountability. 

Pakistan’s Hajj medical mission includes a hospital each in Makkah and Madinah, along with two dispensaries in Madinah and nine in Makkah, all fully functional. 

A Monitoring Cell has been established to address potential issues faced by private pilgrims and provide support to them. Various specialized units, including a Wheelchair Desk, have been set up to cater to the needs of different groups of pilgrims.