Saudi Arabia tops global chart in click-and-mortar shopping

Saudi merchants offer an average of 28 digital shopping features out of the 34 identified in the study.
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Updated 20 October 2024
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Saudi Arabia tops global chart in click-and-mortar shopping

Saudi Arabia has emerged as the global leader in click-and-mortar shopping, with more than 55 percent of consumers favoring this hybrid shopping method — well above the global average of 39 percent, according to a recent study by PYMNTS Intelligence and Visa Acceptance Solutions. The “2024 Global Digital Shopping Index: KSA Edition” highlights that Saudi Arabia’s millennial shoppers are driving this trend, with nearly six in 10 reporting they have most recently shopped using a click-and-mortar approach. The study, conducted between September and December 2023, surveyed 1,392 consumers and 414 merchants in Saudi Arabia, offering a comparative insight from a broader survey of 13,904 consumers and 3,512 merchants across seven countries, including Brazil, India, the UAE, Mexico, the US, and the UK.

The study highlights emerging trends in consumer behavior, documenting the rise of click-and-mortar shopping experiences, where digital tools seamlessly integrate with physical locations. This hybrid approach is replacing the traditional divide between online-only and in-store-only shopping.

In Saudi Arabia, the demand for an enhanced click-and-mortar experience is strong. Saudi merchants offer an average of 28 digital shopping features out of the 34 identified in the study — ranking higher in this metric than merchants in any of the other six countries surveyed.


LuLu marks Founding Day with ‘Made in Saudi’ campaign

Updated 25 February 2026
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LuLu marks Founding Day with ‘Made in Saudi’ campaign

The Ministry of Industry and Mineral Resources honored LuLu Hypermarket in recognition of its pivotal role as the exclusive retail partner of the “Najoud Bikhairna 2026” initiative, commending its continued efforts in supporting and empowering national industries while showcasing the quality and competitiveness of locally manufactured products.

The initiative, led by the ministry in partnership with the Saudi Export Development Authority, represented by the Made in Saudi program, stands as a pioneering model of public-private sector collaboration in activating community-driven initiatives with sustainable impact. Through this program, more than 280,000 Saudi-made products were distributed to 10,000 families across various regions of the Kingdom during the holy month of Ramadan, reinforcing the presence of national products and strengthening the values of social solidarity among individuals and institutions alike.
The ministry’s recognition of LuLu Hypermarket coincided with the official launch of its Saudi Founding Day celebrations at the Dharat Laban branch in Riyadh, marked by the unveiling of a comprehensive promotional campaign dedicated to Saudi-made products. On this occasion, a wide range of special offers was introduced on local products, available across all LuLu Hypermarket branches throughout the Kingdom.
The inauguration ceremony was attended by Mohammed bin Dayel, general supervisor of the Made in Saudi program at the Saudi Export Development Authority, and Mohamed Haris, director of LuLu Saudi Arabia, alongside members of LuLu’s executive management team. The event featured a ribbon-cutting ceremony to officially open the specially designed Founding Day gateway.
Following the inauguration, guests toured several dedicated zones and exhibitions highlighting national products. The tour commenced at the grocery and “Made in Saudi” consumer goods sections, showcasing the diversity and quality of local brands. It also included the “Made in Saudi” dates pavilion, presenting a premium selection of the finest locally sourced dates in celebration of one of the Kingdom’s most iconic national symbols.
The visit continued to the fruits and vegetables section under the theme “From Our Land,” featuring an exceptional assortment of Saudi agricultural products, reflecting the richness and excellence of the local agricultural sector. Guests also explored the LuLu private label corner, which features products exclusively manufactured within the Kingdom for LuLu, reaffirming the company’s commitment to supporting local manufacturing.
The tour concluded with a presentation of “Made in Saudi” products within the chilled and frozen categories, underscoring the rapid growth and qualitative advancement of the Kingdom’s food manufacturing sector, and further reinforcing the strong market position and competitiveness of Saudi products.