Former Meta engineer sues company saying he was fired over handling of Gaza content

Hamad said Meta told him he was fired for violating a policy barring employees from working on issues with accounts of people they know personally. (REUTERS/File)
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Updated 05 June 2024
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Former Meta engineer sues company saying he was fired over handling of Gaza content

  • Ferras Hamad accused Meta of firing him for trying to help fix bugs causing the suppression of Palestinian Instagram posts
  • The engineer also alleged that company deleted internal communications mentioning Gaza’s deaths, Palestinian flag emoji

NEW YORK: A former Meta engineer on Tuesday accused the company of bias in its handling of content related to the war in Gaza, claiming in a lawsuit that Meta fired him for trying to help fix bugs causing the suppression of Palestinian Instagram posts.
Ferras Hamad, a Palestinian-American engineer who had been on Meta’s machine learning team since 2021, sued the social media giant in a California state court for discrimination, wrongful termination and other wrongdoing over his February dismissal.
In the complaint, Hamad accused Meta of a pattern of bias against Palestinians, saying the company deleted internal employee communications that mentioned the deaths of their relatives in Gaza and conducted investigations into their use of the Palestinian flag emoji.
The company launched no such investigations for employees posting Israeli or Ukrainian flag emojis in similar contexts, according to the lawsuit.
Meta did not immediately respond to a Reuters request for comment on Hamad’s allegations.
Hamad’s claims reflect long-standing criticisms by human rights groups over Meta’s performance moderating the content posted to its platforms about Israel and the Palestinian territories, including in an external investigation the company commissioned in 2021.
Conflict erupted in Gaza after Hamas militants attacked inside Israel on Oct. 7, killing 1,200 people and taking over 250 people hostage according to Israeli tallies. Israel in response launched an offensive in Gaza that has killed more then 36,000 people, according to Gaza health officials, and triggered a humanitarian crisis.
Since the outbreak of war last year, the company has faced accusations that it was suppressing expressions of support for Palestinians living amid the war.
Nearly 200 Meta employees raised similar concerns in an open letter to Chief Executive Mark Zuckerberg and other leaders earlier this year.
Hamad said his firing appeared to stem from an incident in December involving an emergency procedure designed to troubleshoot severe problems with the company’s platforms, known within Meta as a SEV or “site event.”
He had noted procedural irregularities in the handling of an SEV related to restrictions on content posted by Palestinian Instagram personalities that prevented the posts from appearing in searches and feeds, the complaint said.
In one case, the complaint alleged, he found that a short video posted by Palestinian photojournalist Motaz Azaiza had been misclassified as pornographic even though it showed a destroyed building in Gaza.
Hamad said he received conflicting guidance from other employees about the status of the SEV and whether he was authorized to help resolve it, though he had worked on similarly sensitive SEVs before, including ones related to Israel, Gaza and Ukraine. His manager later confirmed in writing that the SEV was part of his job function, he said.
The next month, after a Meta representative told him he was the subject of an investigation, Hamad filed an internal discrimination complaint and days later was fired, he said.
Hamad said Meta told him he was fired for violating a policy barring employees from working on issues with accounts of people they know personally, referring to Azaiza, the photojouralist. Hamad said he had no personal connection to Azaiza.


A look back at how Arab News marked its 50th anniversary

Updated 31 December 2025
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A look back at how Arab News marked its 50th anniversary

  • In a year crowded with news, the paper still managed to innovate and leverage AI to become available in 50 languages
  • Golden Jubilee Gala, held at the Diplomatic Quarter in Riyadh, now available to watch on YouTube

RIYADH: In 2025, the global news agenda was crowded with headlines concerning wars, elections and rapid technological change.

Inside the newsroom of Arab News, the year carried additional weight: Saudi Arabia’s first English-language daily marked its 50th anniversary.

And with an industry going through turmoil worldwide, the challenge inside the newsroom was how to turn a midlife crisis into a midlife opportunity. 

For the newspaper’s team members, the milestone was less about nostalgia than about ensuring the publication could thrive in a rapidly changing and evolving media landscape.

“We did not want just to celebrate our past,” said Faisal J. Abbas, editor-in-chief of Arab News. “But more importantly, we were constantly thinking of how we can keep Arab News relevant for the next five decades.”

Faisal J. Abbas, editor-in-chief of Arab News. (Supplied)

The solution, he added, came down to two words: “Artificial intelligence.”

For the Arab News newsroom, AI was not a replacement for journalism but as a tool to extend it.

“It was like having three eyes at once: one on the past, one on the present, and one on the future,” said Noor Nugali, the newspaper’s deputy editor-in-chief.

Noor Nugali, deputy editor-in-chief of Arab News. (Supplied)

One of the first initiatives was the 50th anniversary commemorative edition, designed as a compact historical record of the region told through Arab News’ own reporting.

“It was meant to be like a mini history book, telling the history of the region using Arab News’ archive with a story from each year,” said Siraj Wahab, acting executive editor of the newspaper.

The issue, he added, traced events ranging from the outbreak of the Lebanese civil war in 1975 to the swearing-in of Donald Trump, while also paying homage to former editors-in-chief who shaped the newspaper’s direction over five decades.

The anniversary edition, however, was only one part of a broader strategy to signal Arab News’ focus on the future.

To that end, the paper partnered with Google to launch the region’s first AI-produced podcast using NotebookLM, an experimental tool that synthesizes reporting and archival material into audio storytelling.

The project marked a regional first in newsroom-led AI audio production.

The podcast was unveiled during a special 50th anniversary ceremony in mid-November, held on the sidelines of the Arab Media Forum, hosted by the Dubai Future Foundation. The event in the UAE’s commercial hub drew regional media leaders and officials.

Remarks at the event highlighted the project as an example of innovation in legacy media, positioning Arab News as a case study in digital reinvention rather than preservation alone.

“This is a great initiative, and I’m happy that it came from Arab News as a leading media platform, and I hope to see more such initiatives in the Arab world especially,” said Mona Al-Marri, director-general of the Government of Dubai Media Office, on the sidelines of the event.

“AI is the future, and no one should deny this. It will take over so many sectors. We have to be ready for it and be part of it and be ahead of anyone else in this interesting field.”

Behind the scenes, another long-form project was taking shape: a documentary chronicling Arab News’ origins and its transformation into a global, digital-first newsroom.

“While all this was happening, we were also working in-house on a documentary telling the origin story of Arab News and how it transformed under the current editor into a more global, more digital operation,” said Nugali.

The result was “Rewriting Arab News,” a documentary examining the paper’s digital transformation and its navigation of Saudi Arabia’s reforms between 2016 and 2018. The film charted editorial shifts, newsroom restructuring and the challenges of reporting during a period of rapid national change.

The documentary was screened at the Frontline Club in London, the European Union Embassy, Westminster University, and the World Media Congress in Bahrain. It later became available on the streaming platform Shahid and onboard Saudi Arabian Airlines.

The grand slam of the anniversary year was the Golden Jubilee of Arab News gala, held in late September in Riyadh’s Diplomatic Quarter. (AN photo)

It was also nominated for an Association for International Broadcasting award.

In early July, a special screening of the documentary took place at the EU Embassy in Riyadh. During the event, EU Ambassador to Saudi Arabia Christophe Farnaud described the film as an “embodiment” of the “incredible changes” that the Kingdom is undergoing.

“I particularly appreciate … the historical dimension, when (Arab News) was created in 1975 — that was also a project corresponding to the new role of the Kingdom,” Farnaud said. “Now the Kingdom has entered a new phase, a spectacular phase of transformation.”

Part of the documentary is narrated by Prince Turki Al-Faisal, the former Saudi ambassador to the US, who in the film delves into the paper’s origins.

Prince Turki Al-Faisal, the former Saudi ambassador to the US. (AN photo)

The grand slam of the anniversary year was the Golden Jubilee of Arab News gala, held in late September in Riyadh’s Diplomatic Quarter.

Hosted by the Dean of Diplomatic Corps in Saudi Arabia and Ambassador of Djibouti to Riyadh Dya-Eddine Said Bamakhrama, the evening featured a keynote address by Prince Turki, who spoke about Arab News’ founding under his father, the late King Faisal, and its original mission to present the Kingdom to the English-speaking world.

The Dean of Diplomatic Corps in Saudi Arabia and Ambassador of Djibouti to Riyadh Dya-Eddine Said Bamakhrama (far left). (AN photo)

Arab News was established in Jeddah in 1975 by brothers Hisham and Mohammed Ali Hafiz under the slogan to give Arabs a voice in English while documenting the major transformations taking place across the Middle East.

The two founders were honored with a special trophy presented by Prince Turki, Assistant Media Minister Abdullah Maghlouth, Editor-in-Chief Abbas, and family member and renowned columnist Talat Hafiz on behalf of the founders. 

During the gala, Abbas announced Arab News’ most ambitious expansion yet: the launch of the publication in 50 languages, unveiled later at the World Media Congress in Madrid in cooperation with Camb.AI.

The grand slam of the anniversary year was the Golden Jubilee of Arab News gala, held in late September in Riyadh’s Diplomatic Quarter. (AN photo)

The Madrid launch in October underscored Arab News’ aim to reposition itself not simply as a regional paper, but as a global platform for Saudi and Middle Eastern perspectives.

The event was attended by Princess Haifa bint Abdulaziz Al-Mogrin, the Saudi ambassador to Spain; Arab and Spanish diplomats; and senior editors and executives.

As the anniversary year concluded, Arab News released the full video of the Golden Jubilee Gala to the public for the first time, making the event accessible beyond the room in which it was held.

For a newspaper founded in an era of typewriters and wire copy, the message of its 50th year was clear: longevity alone is not enough. Relevance, the newsroom concluded, now depends on how well journalism adapts without losing sight of its past.