RIYADH: The Makkah Route Initiative implemented by the Ministry of Interior at Soekarno-Hatta International Airport in Jakarta, Indonesia, is providing exceptional services to Indonesian pilgrims, ensuring a smooth and comfortable Hajj journey.
Elderly pilgrims have expressed gratitude for the ease of procedures, the Saudi Press Agency reported on Sunday.
Siti Munasaru, a 69-year-old pilgrim from Tangerang, said she appreciates the ease with which Hajj procedures are carried out, and expressed deep gratitude to Saudi Arabia and those responsible for the initiative.
Suwatini Binti Amat, a 68-year-old pilgrim from Purworejo, Central Java, thanked the Kingdom for the services provided to pilgrims, and stressed that the Makkah Route Initiative has greatly relieved the hardships faced during traditional travel, particularly for elderly pilgrims, making their Hajj journey more comfortable and safer.
The Makkah Route Initiative has reduced waiting times, and made the trip to the holy land more convenient.
It reflects the strong collaboration between Saudi Arabia and Indonesia, and underscores the commitment to provide excellent services to pilgrims, in line with the Kingdom’s Vision 2030.
Services include the issuing of electronic Hajj visas, biometric data collection, completion of passport procedures in specialized lounges at departure airports, ensuring health requirements are met, and efficient luggage tagging and sorting. After arrival in the Kingdom, pathways are assigned, and partner agencies ensure hassle-free delivery of pilgrims’ luggage to their accommodation.
