Leading fintech outlines vision for affordable remittances for Pakistani users at Dubai summit

JazzCash head, Murtaza Ali, speaks at Dubai FinTech Summit in Dubai, Pakistan. (JazzCash)
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Updated 17 May 2024
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Leading fintech outlines vision for affordable remittances for Pakistani users at Dubai summit

  • Unencumbered by traditional banking infrastructure, top JazzCash official sees fintechs offering greater financial inclusion
  • Murtaza Ali says women already constitute 30 percent of JazzCash customers and 17 percent of its lending users

KARACHI: The top official of a leading Pakistani fintech told a summit in Dubai on Friday financial platforms offered by companies like his could boost remittances to the country, making these transfers more affordable and remotely accessible while making the platforms pivotal for millions of local households.

JazzCash, a mobile wallet and branchless banking service provided by a major telecom operator in Pakistan, was originally launched as “MobiCash” in 2012 before it was rebranded four years later.

Earlier this week, it announced a partnership with the United Arab Emirates-based financial service provider, du Pay, for smooth cross-border payments, saying the collaboration, powered by Western Union, would allow Pakistani nationals to send money directly to JazzCash mobile wallets.

According to a statement issued by the company, the JazzCash head, Murtaza Ali, spoke about the financial inclusion provided by fintech organizations while discussing their impact on the country’s economic landscape.

“Detached from traditional limitations like bank branches and agent networks, digital remittances can reach even remote, low-income households, empowering them to participate in the formal financial system,” he told the participants of the Dubai summit.

The Gulf nation hosts a vast Pakistani expatriate community and holds the distinction of being the second-largest contributor of remittances to Pakistan after Saudi Arabia, with $548 million transferred to the South Asian country in March.

Ali also revealed that women constituted 30 percent of JazzCash customers, 17 percent of lending users, 23,000 merchants and 6,000 agents.

“These encouraging numbers reflect the company’s ongoing commitment to enhancing female participation in its services,” he added.

The statement informed he also praised Pakistan’s central bank, telecom authority and financial regulatory agency for their collaborative approach that propelled digital and financial inclusion across the country.

“With a large unbanked population and a cash-dependent SME [small and medium enterprise] sector, we anticipate exponential growth,” it quoted Ali as saying. “Our roadmap involves leveraging data for risk assessment, venturing into Insurtech, and further integrating financial services into everyday transactions.”


Dubai International Chamber opens office in Karachi to expand trade, investment links

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Dubai International Chamber opens office in Karachi to expand trade, investment links

  • New Karachi presence launched under ‘Dubai Global’ initiative to scale international footprint by 2030
  • Pakistani membership at Dubai Chamber of Commerce up 161 percent since 2022, with 6,850 new firms in 2025

KARACHI: The Dubai International Chamber has opened a representative office in Karachi as part of an effort to deepen trade and investment flows between Pakistan and Dubai, the chamber said in a statement after an inauguration ceremony on Tuesday.

The expansion is tied to the Dubai Global Initiative, which aims to set up 50 international offices by 2030 to support cross-border business activity and position Dubai as a global gateway market. The move comes amid a period of heightened commercial engagement between the two markets, driven by Pakistani investor interest in Dubai and Dubai-based companies exploring Pakistan’s consumer and industrial sectors.

The office was inaugurated in Karachi in the presence of UAE Consul General Dr. Bakheet Ateeq Alremeithi, alongside officials and members of Pakistan’s business community.

Mohammad Ali Rashed Lootah, President and CEO of Dubai Chambers, said the new presence was intended to accelerate bilateral commercial ties.

“The inauguration of our new office marks a strategic step that reflects our firm commitment to strengthening the robust economic partnership between Dubai and Pakistan,” he said. 

“We aim to broaden the scope of bilateral cooperation between our business communities and advance our vision to create new paths for the flow of trade and investments.”

The Karachi office will support Pakistani businesses seeking entry into Dubai by offering market intelligence, regulatory guidance, and introductions to potential investors and commercial partners. Officials said the office will also assist Dubai-based companies exploring Pakistan’s market through sector briefings, partner sourcing and investment facilitation.

The chamber said its goal is to enable firms on both sides to scale internationally using Dubai as a springboard into global markets, while expanding the emirate’s footprint inside Pakistan’s industrial, digital and consumer-growth sectors.

Pakistan remains one of Dubai’s fastest-growing partner markets. According to figures released by the chamber, Pakistan’s non-oil trade with Dubai reached more than Rs1.74 trillion ($6.1 billion) in 2024, while the number of Pakistani companies registered as active Dubai Chamber members rose 161 percent between early 2022 and Q3 2025, reaching a total of 33,110 firms. A further 6,850 companies joined in the first nine months of 2025 alone.