Makkah scouts train to use digital quick-response tech to help pilgrims

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A scout helps pilgrims by guiding them, and ensuring that they reach the holy sites or their designated camps. (AN Photo/Huda Bashatah)
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The scouts help pilgrims by guiding them, assisting them, and ensuring that they reach the holy sites or their designated camps. (AN Photo/Huda Bashatah)
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Updated 16 May 2024
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Makkah scouts train to use digital quick-response tech to help pilgrims

  • Scouts trained on smart application that provides route planning, navigation and guidance to pilgrims at holy sites
  • Digital approach helps to protect the environment by eliminating the need for paper maps and signs

RIYADH: Saudi scouts are being taught how to use digital technology and quick-response codes on their smartphones to better help Hajj pilgrims with guidance, on-site navigation and route planning at the Kingdom’s holy sites.

The course, run by the Ministry of Education through the Saudi Arabian Scouts Association, began a 10-day training program in Makkah on Wednesday for scouts to help pilgrims during the annual Hajj, the Saudi Press Agency reported.

Thirty-two trainees from four scout vanguards are currently enrolled to receive training.

A smart application that provides route planning, navigation and guidance to pilgrims at the holy sites will be used.

Explaining the benefits of using digital technology and QR codes during scout trips to holy sites, scout leader Abdullah Alharthi said that this approach helps to protect the environment by eliminating the need for paper maps and signs, and avoiding visual clutter in sacred spaces.

Additionally, the digital system ensures the encryption of scouts’ messages.

SASA, which works with the Ministry of Hajj and Umrah to help pilgrims each year, plays an important role during Hajj season when, every year, scouts from all corners of the Kingdom gather to assist pilgrims during Hajj.

Regardless of age or gender, these volunteers devote their time and energy to enable pilgrims to fulfill the Hajj rituals with ease.

The scouts affiliated with the Ministry of Hajj and Umrah primarily focus on assisting lost pilgrims by providing guidance and directions, ensuring they reach their designated camps safely.

Last year, according to SASA, 3,500 scouts were stationed around the holy sites in Makkah.

The SASA volunteers told Arab News they are classified into two age groups: the advanced scout category and the ranger category. The advanced scout category is made up of scout members aged between 15 and 17. The ranger category comprises those from 18 to 22, including scout leaders (150 of whom last year were women) and friends and pioneers of SASA.


Transport minister oversees operations as King Khalid Airport resumes service

Updated 21 December 2025
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Transport minister oversees operations as King Khalid Airport resumes service

  • Saleh Al-Jasser inspects facilities, assesses measures taken to restore passenger flow 

RIYADH: Saudi Arabia’s minister of transport oversaw operational procedures at King Khalid International Airport in Riyadh on Saturday after heavy rain reportedly brought it to a near standstill on Friday.

Saleh Al-Jasser inspected the airport’s facilities and assessed measures taken to restore smooth passenger flow, the Saudi Press Agency reported.

He also received a technical briefing at the operations center from Raed Al-Idrissi, the CEO of Matarat Holding, on airport operations and flight punctuality, and the implementation of Passenger Rights Protection Regulations.

He ordered the necessary reviews to ensure sustained operational discipline under all conditions.

Al-Jasser was accompanied by the General Authority of Civil Aviation’s President Abdulaziz Al-Duailej; Ayman AboAbah, the CEO of Riyadh Airports Company; and several senior officials from the airport.

Thousands of passengers traveling to and from the airport were left stranded on Friday due to a slew of cancellations and delays.

Saudia and flyadeal were among the aviation firms who faced difficulties, with the two airlines blaming temporary operational challenges for the issues.

A statement from the airport on its official X account had urged travelers to contact airlines directly before heading to the aviation hub to verify the updated status and timing of their flights.

The statement said: “King Khalid International Airport would like to inform you that, due to the concurrence of a number of operational factors over the past two days — including several flights diverting from other airports to King Khalid International Airport, in addition to scheduled maintenance works within the fuel supply system — this has resulted in an impact on the schedules of some flights, including the delay or cancellation of a number of flights operated by certain airlines.”

Airport sources told Arab News that the issue resulted from the heavy rain Riyadh experienced on Friday.

Water had reportedly got into the fuel tankers set to refuel jets, and several airlines then struggled to reschedule passengers.