ABBOTTABAD: Eight years ago, while offering a training class at her Options beauty salon in the northwestern Pakistani city of Abbottabad, Nighat Aftab received an unlikely application: that from a deaf girl who wanted to attend the training and join her salon.
“I didn’t have much experience working with such women and at first, I hesitated a little that how could I hire such a person whose language I don’t understand?” Aftab told Arab News in an interview earlier this month. “But then I said, ‘Come, join me’.”
Today, there are seven deaf beauticians out of a total of 12 employed at Options, which has since become a sanctuary for women with hearing and speech impairments, providing them economic opportunity, a chance to be financially independent and earn for their families, and a place where they can be part of a supportive, inclusive community.
According to the World Health Organization, the deaf population in Pakistan is around 10 million people. Pakistan has one of the lowest percentages of female labor force participation in South Asia and women with disabilities face even more impediments to employment.
“Previously, I used to work at a parlor in Islamabad where my salary wasn’t great, and I used to miss home a lot,” beautician Saima Mir told Arab News in sign language as Aftab translated for her.
“Now I am very happy. I like working here. There are many here who cannot hear and speak, it makes me happy.”
Staff at Options beauty salon interact with each other using sign language while styling a customer's hair on April 2, 2024, in Abbotabad, Pakistan. (AN Photo)
Others also said they felt a “sense of belonging” at the Options Salon.
“I have my mother and father. They are old. I feel frustrated at home as there is nobody with whom I can talk and share,” Isma Mushtaq told Arab News. “I come here and I spend time here happily.”
While many of the salon’s loyal customers are now used to communicating with the deaf staff members, that was not always the case, Aftab recalled, saying she faced criticism in the beginning by clients struggling to communicate with her workers. To bridge the gap, deaf workers were teamed up with those from the hearing community.
“The difficulties we faced [with communication] in the beginning got resolved over time,” said Sobia Khan, a beautician from the hearing community.
And the troubles had been worth it, Aftab said.
“I might have closed down the salon by now because my daughters are now married and I want to enjoy my own life but I am committed because of these young women [deaf workers] and I am unable to quit because their employment is attached to me,” she said.
“And because of them, Allah has blessed me with health. I am able to come to work daily, even though I am not that healthy, but I am happy here.”
