Surveillance nation: India spies on world’s largest population

Authorities say they are needed to improve governance and bolster security in a severely under-policed country. (AFP file photo)
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Updated 20 March 2023
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Surveillance nation: India spies on world’s largest population

  • Across the country, the use of CCTV and facial recognition is increasing in schools, airports, train stations, prisons and streets as authorities roll out a nationwide system to curb crime and identify missing children

NEW DELHI: Khadeer Khan was arrested in the south Indian city of Hyderabad in January after police claimed to have identified him from CCTV footage as a suspect in a chain snatching incident. He was released a few days later, and died while being treated for injuries he allegedly sustained while in custody.
The police said Khan was arrested because he looked like the man seen in the CCTV footage.
“When it was ruled out that Khadeer was not the one who had committed the crime, he was released. Everything was done as per procedure,” said K. Saidulu, a deputy superintendent of police.
But human rights activists say the 36-year-old was clearly misidentified — a growing risk with the widespread use of CCTV in Telangana state, which has among the highest concentrations of the surveillance technology in the country.
“We have been warning for many years that CCTV and facial recognition technology can be misused for harassment, and that they can misidentify people,” said S.Q. Masood, a human rights activist who filed a lawsuit in 2021 challenging the use of facial recognition in Telangana that is still ongoing.

HIGHLIGHTS

• India poised to become world's most populous nation

• Increased digitisation of services has led to greater surveillance, activists say

• Authorities say surveillance needed to curb crime

“This case has exposed just how harmful it can be,” he told the Thomson Reuters Foundation.
Across the country, the use of CCTV and facial recognition is increasing in schools, airports, train stations, prisons and streets as authorities roll out a nationwide system to curb crime and identify missing children.
It’s not the only form of surveillance in the country.
The biometric national ID Aadhaar, with some 1.3 billion IDs issued, is linked to dozens of databases including bank accounts, vehicle registrations, SIM cards and voters’ lists, while the National Intelligence Grid aims to link nearly two dozen databases of government agencies for citizen profiles.
Meanwhile, policing of the Internet has also grown, with greater monitoring of social media, and the most frequent Internet shutdowns in the world.
Authorities say they are needed to improve governance and bolster security in a severely under-policed country. But technology experts say there is little correlation to crime, and that they violate privacy and target vulnerable people.
“Everything’s being digitised, so there’s a lot of information about a person being generated that is accessible to the government and to private entities without adequate safeguards,” said Anushka Jain, legal counsel at Internet Freedom Foundation, an advocacy group in Delhi.
“At a time when people are attacked for their religion, language and sexual identity, the easy availability of these data can be very harmful. It can also result in individuals losing access to welfare schemes, to public transport or the right to protest whenever the government deems it necessary.”

BIRTH TO DEATH
India is poised to become the world’s most populous country in April, overtaking China with more than 1.43 billion people, according to estimates by the United Nations.
The government, led by Prime Minister Narendra Modi, has prioritized the Digital India program to improve efficiency and streamline welfare schemes by digitising everything from land titles to health records to payments.
Aadhaar — the world’s largest biometric database — underpins many of these initiatives, and is mandatory for welfare, pension and employment schemes, despite a 2014 Supreme Court ruling that it cannot be a requirement for welfare programs.
Yet despite its wide adoption, millions face difficulties with their Aadhaar IDs because of inaccurate details or fingerprints that don’t match, and are denied vital services.
“The government claims linking to Aadhaar brings better governance, but it will lead to a totalitarian society because the government knows every individual’s profile,” said Srinivas Kodali at Free Software Movement of India, an advocacy group.
“The goal is to track everyone from birth to death. Anything linked to Aadhaar eventually ends up with the ministry of home affairs, and the policing and surveillance agencies, so dissent against the government becomes very difficult,” he added.
The ministry of home affairs did not respond to a request for comment.
The latest iteration of digitization is Digi Yatra, which was rolled out at the Delhi, Bengaluru and Varanasi airports in December. It allows passengers to use their Aadhaar ID and facial recognition for check-ins at airports.
The ministry of civil aviation has said Digi Yatra leads to “reduced wait time and makes the boarding process faster and more seamless,” with dedicated lanes for those using the app.
But those who choose to not use Digi Yatra may be viewed with suspicion and subject to additional checks, said Kodali.
The data — including travel details — can also be shared with other government agencies, and may be used to put people on no-fly lists, and stop activists, journalists and dissenters from traveling, as is already happening, said Kodali.
The ministry of civil aviation did not respond to a request for comment.

ATTENDANCE APPS
Some of the lowest-paid public-sector workers in India bear the brunt of the government’s surveillance mechanisms.
Municipal workers across the country are required to wear GPS-enabled watches that are equipped with a camera that takes snapshots, and a microphone that can listen in on conversations.
The watches feed a stream of data to a central control room, where officials monitor the movements of each employee, and link the data to performance and salaries.
Authorities have said the goal is to improve efficiency. Workers across the country have protested the surveillance.
In January, the federal government said that the National Mobile Monitoring Software (NMMS) app would be mandatory for all workers under the National Rural Employment Guarantee Scheme (NREGS), after having rolled it out in several states last year.
Women make up nearly 60 percent of the more than 20 million beneficiaries nationwide who get 100 days of work in a year, and are paid a daily wage of up to 331 rupees ($4).
The new system requires the supervising officer, called a mate, to upload pictures of the laborers when they start work and when they finish, as proof of their attendance, which was marked in manual logs earlier.
But this requires the mate — usually a woman — to have a smartphone and a stable Internet connection twice a day, which is near impossible in many rural areas, said Rakshita Swamy, a researcher with the non-profit Peoples’ Action for Employment Guarantee.
“If the pictures don’t get uploaded, the workers are considered absent, and they don’t get paid for the work,” she said.
“There is also hesitation among the women about having their pictures taken. There is no transparency about what happens to these photographs — it’s highly likely that they are being used to train facial recognition algorithms,” she added.
Hundreds of NREGS workers are holding a protest in Delhi, calling for payment of back wages and doing away with the app.
The ministry of rural development has said the app would lead to “more transparency and ensure proper monitoring” of workers, without addressing surveillance concerns.
A long-delayed data protection law, which is awaiting passage in parliament, would offer little recourse as it gives sweeping exceptions to government agencies, say privacy experts.
In Rajasthan state, which has among the highest number of Internet shutdowns in the country, Kamla Devi, a mate in Ajmer district, has struggled with the NMMS app for several months.
“On many days, there’s no network, and I tell the workers to go home. There’s no point if they work because they won’t get paid,” she said.
“This app is ruining livelihoods. It was better when we had a manual attendance log.”

 

 


Saudi who swapped ejection seats for tech reviews — and topped KSA charts 

Updated 19 December 2025
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Saudi who swapped ejection seats for tech reviews — and topped KSA charts 

  • In an exclusive interview with Arab News, the host of ‘2You’ and ‘Up To Date KSA’ talks about digital wellness, AI’s future, and his plans to fill the gap in Arabic tech content 
  • Top Arab content creator in Saudi Arabia’s 2025 top 10 most-viewed YouTube channels describes milestone as ‘shockingly’ positive 

LONDON: Speaking to Faisal Al-Saif, a self-described tech lover, one of the least likely things you expect to hear is advice on disconnecting from technology. 

Yet the idea of a “tech diet” — more commonly known as digital wellbeing — takes on added weight when it comes from someone whose work revolves around gadgets and who relies on social media as their primary platform. 

Beyond this seemingly analytical, Web 1.0-style perspective, Al-Saif draws on more than two decades of experience as a tech expert — or, in today’s terms, a content creator. 

“I’m an early believer that technology is here to connect us more, to make the world even smaller than what it is, and make us just more active, more productive, and have more time for our religion, for our families and for our actual lives,” Al-Saif told Arab News. 

Al-Saif trained as an aircraft engineer at BAE Systems, where he specialized in ejection seats for Royal Saudi Air Force jets, before entering broadcasting in 2004, hosting and producing KSA2’s English-language “2You” and, later, the technology show “Up To Date KSA.” 

In 2009, he pivoted to YouTube — a platform with more limited reach and no monetization at the time — to help fill the gap in Arabic tech content. 

“Back then, if you searched about a device or a system or a piece of information, the main language you would find the result in was English. So, I just started creating a channel and putting some good content in (both) Arabic and in English,” he said. 

This approach required filming videos twice. Initially, videos in English drew more views, while Arabic lagged, but that shifted month by month as Arabic content gained traction. 

“To put it in perspective, back then, it wasn’t a source of income — not a main, not a minor, not a partial.” 

Today, Al-Saif’s channel delivers straightforward reviews that guide viewers on whether to buy or avoid products based on their needs, not brand pressure. 

“I love creating content that gives value to the people. I love simplifying information. I love tech in a crazy way,” he said. “I like to see new tech, test it, be an early adopter of it. Tell people, ‘This is good because of this, and (that) could have been better with those implemented.’ Tell people to buy or not to buy based on their preferences, not based on companies and what they want to push.” 

Creators typically earn through ad revenue, fan funding, product placement, and sponsorships, though Al-Saif distances himself from the “influencer” label. 

“Part of it is that struggle we went through throughout the years, of trying to create valuable business propositions for everybody who works with us, being very fair and honest about what I present, and trying to help companies, just to help companies. Not seeking business.” 

Earlier this month, almost two decades after starting his channel, Al-Saif was named top Arab content creator — and the only regional entry — in Saudi Arabia’s 2025 top 10 most-viewed YouTube channels, a milestone he described as “shocking” in a positive sense. 

“Being on that top 10 list gives me a cool push after 16 years,” he said of his UTD Saudi channel, which has 8.92 million subscribers. 

“(When) I go into a hospital, I find a lot of Saudis that know me. But also, I find some Filipino nurses coming to me (telling me), ‘I watch your videos.’ I like that kind of diversity (which) is only possible on YouTube and educational content.” 

Al-Saif views YouTube as a modern visual library to help informed decisions. While social media shifts toward short-form videos, he believes the platform is resisting this trend. 

“If it’s all short-term content, it’s us supporting that short attention span (which) is being developed with people.”  

He champions long-form reviews, beginning with a brief story, then details, to encourage informed decisions. By contrast, he argued, three-second or ultra-short videos may be excellent at grabbing attention, but are largely useless for serious decisions, “unless (perhaps) it’s a cooking video.” 

In 2012, after seeing an opening, Al-Saif left BAE Systems — “initially only for two years” — to launch Tech Pills Productions, helping companies such as Intel, Microsoft, and HP create content, a move that boosted his career. He later diversified into tech startups, though he shuns the “investor” label. 

“I don’t see myself as an entrepreneur or an investor. I just see myself as a tech lover,” he said. “I try to push myself into diversifying the business and creating other pillars. So, I went into other types of investments, working and developing applications with different partners, and all of that went well. That part made me more comfortable creating content for the joy of it instead for the business side of it.” 

In 2021, Al-Saif backed Karaz (Arabic for “cherries”), an EHR platform using IoT, AI, and real-time data for healthcare, originally a gamified app for diabetic children. “(I’m drawn to a project) if there’s a human touch,” he said. “It’s relating data to human change in a positive way that made me not hesitate and go for it.” 

While AI pitches flood in, past flops have left him with a degree of “marketing resistance.” 

“I find that AI does add value if you have those (proper) steps into getting into AGI (artificial general intelligence) and the later steps that will come. It’s the proper development. But the hype about relating everything to AI, that part, I’m definitely against,” he said. 

AI has dominated headlines for three years, fueling an economic boom, and sparking debate over job losses and ethical risks. Al-Saif acknowledges the technology’s “endless opportunities,” but doubts the hype will last and that AI will ultimately drive the world. “They will find something else; either it’s diverted from AI or from another field in technology to create that marketing sense.” 

Asked what people should be more aware of, he urged greater public education on AI’s dual nature. 

“It’s a knife that you can cook with, or it’s a knife that can stab someone. There’s a seriousness about AI, and sadly, the world does not do enough regarding the sense of awareness,” he said. 

Without greater understanding, unchecked AI could create generations shaped entirely by whatever information they are fed, regardless of truth, he said, adding that the technology already enables bad behavior excused as “AI-generated” and blurs fact and fiction, making regulations essential. 

Saudi Arabia is leading responsibly through its Data and AI Authority, he said. “I think they’re going very well within multiple sides: the regulatory part, the governance side, as well as when it comes to investing heavily with the infrastructure and AI companies.”  

Through the authority, the Kingdom has launched an ambitious plan to position itself at the forefront of AI technology. Al-Saif has contributed directly and indirectly, including advising on public strategies such as the Riyadh Charter on AI Ethics in the Islamic World. 

“It’s a very interesting place to be (at a) very interesting time. I’ve sat with the Crown Prince (Mohammed bin Salman). He talked about AI, his vision, and how AI will create this next wave of businesses and next wave of economy.” 

Asked whether our society is obsessed with technological progress, Al-Saif replies that “we are adopting (technologies) for what we need,” but adds that limits, such as Australia’s recent social media ban for youth, are needed. “But the thing is, they don’t ban stuff in the Kingdom of Saudi Arabia. They try to create a system.” 

At home, he supervises his children’s screen time or watches content together. “YouTube is still, I find, the safest platform (out) there because of its nature of long videos and vlogs. It is much more mature than any other platform when it comes to how to censor, how to control, how to do things.” 

However, he agreed that younger generations, as tech natives, perceive tech interaction differently, specifically when it comes to privacy. 

“Privacy is kind of a stretchy thing. I define privacy different than my kids when they grow up, and that made me think of privacy different. It’s not that we’re letting go of information. It’s the environment that we live in that creates that sense of privacy.” 

Al-Saif believes privacy has already been reshaped — not as a value we hold dear, but as an illusion where true personal boundaries have been eroded. What remains is a mere reflection of our actions online, not tied to our names, but reduced to anonymous data points or numbers in the digital ether. 

For Al-Saif, part of the answer lies in the power of disconnection, an approach that he has strongly advocated. 

“I give myself an hour or two a day maximum (online) to know about certain other stuff. My advice for anybody who wants to live 12 hours of cool life is: Try to experience or to learn something unrelated to tech.” 

Pointing to a beehive he keeps in the office, Al-Saif added: “There are other fields that I like to, let’s say, learn about. It’s a clear state of mind that you reach with it. And I just try to do as normal, natural things as possible; try to work with gadgets and appliances that don’t have batteries.”