How Salient is committed to nurturing Saudi talents in booming communications market

Salient aims to attract young Saudis by offering employees shares of the firm and a progressive company culture that values talents and allows them to tell their own stories. (Supplied)
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Updated 05 February 2023
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How Salient is committed to nurturing Saudi talents in booming communications market

  • Andrew Bone, Sean Trainor highlight challenges of retaining talents and opportunities for the industry

LONDON: Newly formed communications advisory firm Salient, which launched in Riyadh earlier in the week, is committed to forming the next generation of Saudi industry leaders looking to pursue a career in the communications industry.

“Our fresh, innovative approach to communications is the perfect learning environment for nurturing Saudi talents to become global communications consultants,” Salient General Manager Osamah Al-Qusayer told Arab News.

The company, which was founded by industry veterans Andrew Bone and Sean Trainor, specializes in corporate reputation and organizational culture management and offers a range of services including mentoring, coaching, training and consultations.

Recent years have seen a surge in the growth of the communications sector in Saudi Arabia, with many international and boutique agencies, as well as local communications companies, entering the market.

But with this growth comes the challenge of a shortage of local Saudi talents, who often lack the experience and knowledge required for communications work.

The biggest challenge facing the communications market in Saudi Arabia is the search for talent, the pair explained.

“This is where our new agency comes in, with a unique approach to tackling this challenge and creating opportunities for local talents,” Trainor said.

Bone and Trainor, two former employees of public relations firm Hill and Knowlton Strategies, decided to start their own agency with the goal of empowering young Saudis with the skills and knowledge needed to excel in the communications field.

However, after several years of working in the Kingdom, the pair realized that, while the Saudi market provided a large pool of young communications professionals to invest in, maintaining those talents presented a number of obstacles.

“After years of investment, many of these young talents often leave for higher paying jobs or are attracted by the idea of working for big international agencies like Hill and Knowlton, creating a vicious cycle,” Trainor explained.

Seeking to address the issue and turn challenges into opportunities, Salient aims to attract young Saudis by offering employees shares of the firm and a progressive company culture that values talents and allows them to tell their own stories.

“We see an opportunity to create a talent pool that would stay in the game, have skin in the game,” Trainor continued.

“We believe we can establish our own agency with a vision that Saudis can own and build and that focuses primarily on Saudi, and in the long term create a great brand that can stand on its own and service the local market, potentially exporting to the rest of the world.”

Bone and Trainor explained that Salient’s approach is guided by the Kingdom’s 2030 Vision. The country’s transformative moment provides an exciting chance for the industry to construct a narrative and enable Saudi organizations to tell their own stories and take the lead on the world stage, they said.

“Good, bad or indifferent, everybody has an opinion about the nation. And for a person in communications, that is a gift because there is nothing we like better than a good, honest discussion to really help people understand what is going on,” Bone explained.

“If you do not tell your story, somebody else will, and they will invariably get it wrong.”

The pair agreed that much international criticism of Saudi Arabia is generated by a lack of “true understanding” of the country, often caused by “big headlines and bad PR campaigns,” and stressed the importance of tackling the gap between perception and reality when it comes to the international reputation.

Bone and Trainor explained that Salient recognizes the importance of communications in bridging this gap and promoting a better understanding of the country and its people.

“By having locals tell their own story, they can help change the perceptions and attitudes toward Saudi Arabia,” Bone said.


EU warns Meta it must open up WhatsApp to rival AI chatbots

Updated 09 February 2026
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EU warns Meta it must open up WhatsApp to rival AI chatbots

  • The EU executive on Monday told Meta to give rival chatbots access to WhatsApp after an antitrust probe found the US giant to be in breach of the bloc’s competition rules

BRUSSELS: The EU executive on Monday told Meta to give rival chatbots access to WhatsApp after an antitrust probe found the US giant to be in breach of the bloc’s competition rules.
The European Commission said a change in Meta’s terms had “effectively” barred third-party artificial intelligence assistants from connecting to customers via the messaging platform since January.
Competition chief Teresa Ribera said the EU was “considering quickly imposing interim measures on Meta, to preserve access for competitors to WhatsApp while the investigation is ongoing, and avoid Meta’s new policy irreparably harming competition in Europe.”
The EU executive, which is in charge of competition policy, sent Meta a warning known as a “statement of objections,” a formal step in antitrust probes.
Meta now has a chance to reply and defend itself. Monday’s step does not prejudge the outcome of the probe, the commission said.
The tech giant rejected the commission’s preliminary findings.
“The facts are that there is no reason for the EU to intervene,” a Meta spokesperson said.
“There are many AI options and people can use them from app stores, operating systems, devices, websites, and industry partnerships. The commission’s logic incorrectly assumes the WhatsApp Business API is a key distribution channel for these chatbots,” the spokesperson said.
Opened in December, the EU probe marks the latest attempt by the 27-nation bloc to rein in Big Tech, many of whom are based in the United States, in the face of strong pushback by the government of US President Donald Trump.
- Meta in the firing line -
The investigation covers the European Economic Area (EEA), made up of the bloc’s 27 states, Iceland, Liechtenstein and Norway — with the exception of Italy, which opened a separate investigation into Meta in July.
The commission said that Meta is “likely to be dominant” in the EEA for consumer messaging apps, notably through WhatsApp, and accused Meta of “abusing this dominant position by refusing access” to competitors.
“We cannot allow dominant tech companies to illegally leverage their dominance to give themselves an unfair advantage,” Ribera said in a statement.
There is no legal deadline for concluding an antitrust probe.
Meta is already under investigation under different laws in the European Union.
EU regulators are also investigating its platforms Facebook and Instagram over fears they are not doing enough to tackle the risk of social media addiction for children.
The company also appealed a 200-million-euro fine imposed last year by the commission under the online competition law, the Digital Markets Act.
That case focused on its policy asking users to choose between an ad-free subscription and a free, ad-supported service, and Brussels and Meta remain in discussions over finding an alternative that would address the EU’s concerns.