WhatsApp flap shows importance of message platform to Facebook

The California giant last month delayed implementation of a new policy which critics said could expand data collection from some two billion WhatsApp users around the world (File/AFP)
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Updated 10 February 2021
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WhatsApp flap shows importance of message platform to Facebook

  • Members of a Washington pickup soccer group decided to switch their communications to rival messaging platform Signal
  • Privacy advocates point out that WhatsApp has been sharing data with Facebook since 2016

WASHINGTON: When WhatsApp users began to raise concerns about a new privacy policy being rolled out, members of a Washington pickup soccer group decided to switch their communications to rival messaging platform Signal, ditching the Facebook-owned service.
The shift was “about moving as many users away from the Facebook empire, which for my liking has become way too big and powerful,” said Bernhard Fleck, one of the players.
The flap over WhatsApp’s privacy policy — described by Facebook as a misunderstanding about efforts to bring businesses onto the platform — threatens to erode trust in the service which is increasingly important to the leading social network’s future.
The California giant last month delayed implementation of a new policy which critics said could expand data collection from some two billion WhatsApp users around the world.
Even with the delay in place, the policy caused an uproar and prompted a surge in interest in rival messaging services such as Signal and Telegram.
A WhatsApp blog post cited “confusion” over the policy update and maintained that it “does not expand our ability to share data with Facebook.”
The update concerns how merchants using WhatsApp to chat with customers can share data with Facebook, which could use the information for targeted ads, according to the social network. The policy will be reviewed and won’t be implemented before May 15, according to the company.
Ryan Calo, a privacy researcher with the University of Washington’s Tech Policy Lab, said that even though many users misinterpreted the new policy, the backlash is understandable.
“The original sin was purchasing WhatsApp and folding it into the business model of Facebook which monetizes all the data they have,” Calo said.
“The changes aren’t as dystopian as some people are thinking. But it is moving to a model that many people don’t trust.”

WhatsApp, acquired in 2014 for some $19 billion — the largest sale of a venture-backed firm at the time — is seen as a strategic asset for Facebook as it faces slowing growth for its core social network and looks to expand its offerings for connecting users and businesses.
The controversy comes as Facebook seeks to integrate its “family” of applications with a common technology and provide more ways for people and businesses to connect, while US antitrust enforcers meanwhile press to “unwind” Facebook’s acquisition of WhatsApp and Instagram.
Merrill Lynch analyst Justin Post said in a recent research note that “we continue to see WhatsApp as an important driver of potential future Facebook stock value” and predicted that the social media giant would overcome these issues as it did with the Cambridge Analytica political scandal.
With easy connections for voice and video calls, WhatsApp has a strong global user base but has not begun any meaningful monetization of the service, said Jasmine Enberg, senior analyst of global trends at the research firm eMarketer.
“It was only a matter of time before Facebook worked out a way to make it into a revenue stream,” Enberg said.
She added that since Facebook has apparently ruled out using WhatsApp for advertising, it is moving toward making it an e-commerce platform along the lines of China’s WeChat with business tools for customer service and support.

Privacy advocates point out that WhatsApp has in fact been sharing data with Facebook since it implemented a new policy in 2016, except from users who opted out at that time. Data from European Union users has also been excluded without affirmative consent under EU privacy laws.
Indicating that WhatsApp users could no longer opt out last month, “was a little insulting to people’s intelligence,” said Gennie Gebhart, a privacy researcher with the Electronic Frontier Foundation.
“A lot of people joined WhatsApp to get away from Facebook, but now they are seeing they are sharing their data with that company,” she said.
But Gebhart said users have limited options now because of the so-called “network effect” — with so many people on WhatsApp, it’s difficult to move away from the free service.
According to eMarketer data from last year, WhatsApp had more than 99 percent of mobile messaging app users in Brazil, 97 percent in India and 52 percent in the United States.
Enberg said the latest privacy dust-up is unlikely to slow momentum for WhatsApp and Facebook, especially since there is often a “disconnect” between what people say and what they do on privacy.
“Sure, many people left and more may leave,” she said,
“But it’s unlikely we will see a mass exodus. And WhatsApp’s user base is already so large, it would take precisely that to make a significant dent.”


US State Department Arabic spokesperson resigns in opposition to Gaza policy

Updated 26 April 2024
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US State Department Arabic spokesperson resigns in opposition to Gaza policy

  • Hala Rharrit is at least the third person to resign from the department over the issue

WASHINGTON: The Arabic language spokesperson of the US State Department has resigned, citing her opposition to Washington’s policy related to the war in Gaza, in at least the third resignation from the department over the issue.
Hala Rharrit was also the Dubai Regional Media Hub’s deputy director and joined the State Department almost two decades ago as a political and human rights officer, the department’s website showed.
“I resigned April 2024 after 18 years of distinguished service in opposition to the United States’ Gaza policy,” she wrote on social media website LinkedIn. A State Department spokesperson, asked about the resignation in Thursday’s press briefing, said the department has channels for its workforce to share views when it disagrees with government policies.
Nearly a month earlier, Annelle Sheline of the State Department’s human rights bureau announced her resignation, and State Department official Josh Paul resigned in October.
A senior official in the US Education Department, Tariq Habash, who is Palestinian-American, had stepped down in January.
The United States has come under mounting criticism internationally and from human rights groups over its support for Israel amid Israel’s ongoing assault in Gaza that has killed tens of thousands and caused a humanitarian crisis.
There have been reports of signs of dissent in the administration of President Joe Biden as deaths continue to grow in the war.
In November, more than 1,000 officials in the US Agency for International Development (USAID), part of the State Department, signed an open letter calling for an immediate ceasefire. Cables criticizing the administration’s policy have also been filed with the State Department’s internal “dissent channel.”
The war has also caused intense discourse and anti-war demonstrations across the United States, Israel’s most important ally.
Palestinian Islamist group Hamas attacked Israel on Oct. 7, killing 1,200 people, according to Israeli tallies. Israel has killed over 34,000 people in Hamas-governed Gaza, according to Gaza’s health ministry, leading to widespread displacement, hunger and genocide allegations that Israel denies.


Burkina Faso suspends BBC, VOA radio broadcasts over killings coverage

Updated 26 April 2024
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Burkina Faso suspends BBC, VOA radio broadcasts over killings coverage

  • Authorities handed two-week suspension for covering of report accusing the army of extrajudicial killings
  • Human Rights Watch report says military executed about 223 villagers, including at least 56 children

LONDON: Burkina Faso has suspended the radio broadcasts of BBC Africa and the US-funded Voice of America (VOA) for two weeks over their coverage of a Human Rights Watch (HRW) report accusing the army of extrajudicial killings, authorities said late on Thursday.
In the report based on its own investigation, the rights watchdog said the West African country’s military summarily executed about 223 villagers, including at least 56 children, in February as part of a campaign against civilians accused of collaborating with jihadist militants.
HRW said the Burkinabe army has repeatedly committed mass atrocities against civilians in the name of fighting terrorism, and it called on authorities to investigate the massacres.
The country’s communication council said HRW’s report contained “peremptory and tendentious” declarations against the army likely to create public disorder and it would suspend the programs of the broadcasters over their coverage of the story.
Authorities also said in a statement they had ordered Internet service providers to suspend access to the websites and other digital platforms of the BBC, VOA and Human Rights Watch from Burkina Faso.
“VOA stands by its reporting about Burkina Faso and intends to continue to fully and fairly cover events in that country,” Acting VOA Director John Lippman said in a statement.
“The Voice of America strictly adheres to the principles of accurate, balanced and comprehensive journalism, therefore, we ask the government of Burkina Faso to reconsider this troubling decision.”
HRW conducted its investigation after a regional prosecutor said in March that about 170 people were executed by unidentified assailants during attacks on the villages of Komsilga, Nodin and Soro.
Burkina Faso is one of several Sahel nations that have been struggling to contain Islamist insurgencies linked to Al-Qaeda and Islamic State that have spread from neighboring Mali since 2012, killing thousands and displacing millions.
Frustrations over authorities’ failure to protect civilians have contributed to two coups in Mali, two in Burkina Faso and one in Niger since 2020.


Russia arrests Forbes reporter over Bucha posts

Updated 26 April 2024
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Russia arrests Forbes reporter over Bucha posts

  • Sergei Mingazov was detained with the accusation of spreading false information about the army

MOSCOW: Russia has arrested a journalist from the Russian edition of Forbes magazine for social media reposts over accusations of Russian atrocities in the Ukrainian town of Bucha, his lawyer and Forbes said on Friday.
Rights groups say hundreds of Russians have been arrested, fined and jailed for criticizing Russia’s offensive on Ukraine under tough military censorship laws.
Russian authorities have particularly targeted people for comments on Bucha, the Kyiv suburb where Russian troops have been accused of massacring civilians.
Moscow has rejected those charges and accused Kyiv and the West of staging the scenes of dead civilians and testimonies of torture.
“Sergei Mingazov was detained and is being held in a temporary detention center” in the Far East city of Khabarovsk, the journalist’s lawyer Konstantin Bubon said in a Facebook post.
He faces up to 10 years in prison under charges of spreading “false information,” Bubon said.
“In short, for reposting a publication about the events in Bucha” on a Telegram channel, he added.
His Telegram channel, which has around 430 followers, features a number of reposts from April 2022 that allege Russian troops killed civilians in Bucha.
Russian forces controlled the Kyiv suburb for a month at the start of the campaign.
Pictures of dead civilians found on the streets made front pages around the world, triggering outrage in the West.
Forbes Russia said Friday it had not been able to contact Mingazov.
A Russian reporter was last month sentenced to seven years in jail for articles on alleged Russian war crimes, including at Bucha.
And opposition politician Ilya Yashin is serving eight and a half years in jail on similar charges after discussing the claims in a YouTube video.
Moscow has outlawed criticism of its offensive and has made independent reporting on the campaign effectively illegal.
Numerous foreign and Russian reporters have left the country over the last two years under the fear of arrest.
The Reporters Without Borders advocacy group said Russia arrested 34 journalists during 2023.
They included Wall Street Journal reporter Evan Gershkovich, a US citizen, and joint US-Russian citizen Alsu Kurmasheva — both of whom are still in pre-trial detention.


Saudi Vision 2030 changed everything, says CEO of Publicis Communications KSA

Updated 26 April 2024
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Saudi Vision 2030 changed everything, says CEO of Publicis Communications KSA

  • Adel Baraja brought over 2 decades of global experience
  • Role includes overseeing the group’s Saudi operations, fostering talent

DUBAI: Advertising and marketing network Publicis Groupe appointed Adel Baraja as CEO of Publicis Communications Saudi Arabia in late February as part of its efforts to strengthen its presence in the Kingdom.

Publicis Communications is the creative communications arm of the network housing agencies such as Leo Burnett and Saatchi & Saatchi.

The appointment reinforced Publicis Groupe Middle East’s commitment to accelerating growth within Saudi Arabia while enhancing collaboration and expanding capabilities to deliver transformative work for clients.

Baraja brought with him 22 years of global advertising and brand-building experience.

He had started his professional life in engineering before realizing it was not for him.

He told Arab News: “I wanted to be with clients and that’s when I took my first pivot toward client management (and) sales, and I found my calling in marketing.”

He spent his early days working across advertising agencies in Germany, Spain, and Portugal, before returning to Saudi Arabia where he first interacted with Publicis Groupe. At the time he was hoping to find a job at Leo Burnett, but turned out to be a better fit for one of its clients, Saudi Telecom Company.

He then took a break from advertising agencies to work across industries in companies like Dow Chemical and Volkswagen.

And then, he said, came a “critical moment” in his career.

He added: “I never considered (working in) government before, but six months prior Vision 2030 was introduced, and that was everything.

“It was a meticulous plan — a road map towards something that I had never experienced or seen before. So, I got my first role in government in 2017.”

He led the newly established promotion and nation-branding sector at the Saudi Export Development Authority, growing the Saudi Made portfolio of companies from 20 to more than 2,000 companies during his tenure.

He also held the position of deputy minister of investment promotion at the Ministry of Investment before joining Publicis Groupe Middle East.

Communications had always been a “savvy topic” in the Kingdom, but it was heavily focused on and driven by the private sector, he said.

Vision 2030 changed it all, and “the government sector became a big spender in the communication sector and a driver to creativity,” he added.

With these changes, the demand for local talent is higher now than ever before, and fostering that talent is a strong priority for Baraja and Publicis Groupe.

Baraja is tasked with overseeing the integrated growth strategy of Publicis Communications in his new role, as well as working with educational institutions to empower Saudi youth for careers in advertising, media, and digital marketing.

He said that Bassel Kakish, CEO at Publicis Groupe Middle East and Turkiye, told him that the company needs to be developing and fostering local talent, hiring more locally, and ensuring gender equality, training more women in the advertising and creative industries.

Baraja said: “We are competing against other industries to get that share of talent, so we need to promote our industry and our company.”

Looking ahead, the company is investing in the future, which means increased focus on technology through acquisitions such as that of tech company Epsilon in 2020 and e-commerce company Corra in 2023.

Publicis last year announced the acquisition of a full stake in Publicis Sapient AI Labs, an artificial intelligence research and development joint venture launched in 2020 which aims to strengthen Publicis Sapient’s data and AI capabilities.

Baraja added: “That kind of investment shows the focus toward the future and the transformation of the business.”

There is a lot of discussion around AI replacing marketing and agencies, he said, but he believes: “We are well equipped to address this challenge and to prove that we can deliver even better communications, and better and well-designed campaigns and media performances.”


TikTok CEO to fight US ban law

Updated 24 April 2024
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TikTok CEO to fight US ban law

WASHINGTON: TikTok’s chief executive said on Wednesday that the company expects to win a legal challenge to block legislation signed into law by US President Joe Biden that he said would ban the popular short video app used by 170 million Americans.

“Rest assured — we aren’t going anywhere,” CEO Shou Zi Chew said in a video posted moments after Biden signed the bill that gives China-based ByteDance 270 days to divest TikTok’s US assets or face a ban. “The facts and the Constitution are on our side and we expect to prevail again.”

Biden’s signing sets a Jan. 19 deadline for a sale — one day before his term is set to expire — but he could extend the deadline by three months if he determines ByteDance is making progress. Biden is seeking a second term against former President Donald Trump.

In 2020, Trump was blocked by the courts in his bid to ban TikTok and Chinese-owned WeChat, a unit of Tencent, in the United States.

Chew added: “Make no mistake — this is a ban on TikTok.” He emphasized that TikTok would continue to operate as the company challenges the restrictions.

Driven by widespread worries among US lawmakers that China could access Americans’ data or surveil them with the app, the bill was overwhelmingly passed late on Tuesday by the US Senate. The US House of Representatives approved it on Saturday.

The four-year battle over TikTok is a significant front in a war over the internet and technology between Washington and Beijing. Last week, Apple said China had ordered it to remove Meta Platforms’ WhatsApp and Threads from its App Store in China over Chinese national security concerns.

TikTok is set to challenge the bill on First Amendment grounds and TikTok users are also expected to again take legal action. A US judge in Montana in November blocked a state ban on TikTok, citing free-speech grounds.

The American Civil Liberties Union said banning or requiring divestiture of TikTok would “set an alarming global precedent for excessive government control over social media platforms.”

However, the new legislation is likely to give the Biden administration a stronger legal footing to ban TikTok if ByteDance fails to divest the app, experts say.

If ByteDance failed to divest TikTok, app stores operated by Apple, Alphabet’s Google and others could not legally offer TikTok or provide web hosting services to ByteDance-controlled applications or TikTok’s website.

The bill would also give the White House new tools to ban or force the sale of other foreign-owned apps it deems to be security threats.

Democratic Senator Ron Wyden said he was concerned the bill “provides broad authority that could be abused by a future administration to violate Americans’ First Amendment rights.”

Republican presidential candidate Donald Trump said on Monday that President Joe Biden was “pushing” for a ban on TikTok and would be the one responsible if a ban were imposed, urging voters to take notice.

Biden’s re-election campaign plans to continue using TikTok, a campaign official said on Wednesday. Trump’s campaign has not joined TikTok.

Biden signed legislation in late 2022 that barred US government employees from using TikTok on government phones.