Twitter chief says Trump ban sets ‘dangerous’ precedent

Twitter CEO Jack Dorsey testifies before the Senate Intelligence Committee on Capitol Hill in Washington, D.C., on September 05, 2018. (AFP / Jim Watson)
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Updated 14 January 2021
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Twitter chief says Trump ban sets ‘dangerous’ precedent

  • Trump’s access to was cut off for stoking a violent mob into storming the US Capitol on Jan. 6
  • Twitter also blocked efforts by Trump to use the official presidential account @POTUS and the @TeamTrump campaign account

SAN FRANCISCO, US: Twitter chief Jack Dorsey backed the messaging platform’s ban of US President Donald Trump, but said Wednesday it sets a “dangerous” precedent and represents a failure to promote healthy conversation on the social network.
“Having to ban an account has real and significant ramifications,” Dorsey said in a string of tweets inviting feedback from users.
“While there are clear and obvious exceptions, I feel a ban is a failure of ours ultimately to promote healthy conversation.”
Trump’s access to social media platforms he has used as a megaphone during his presidency has been largely cut off since a violent mob of his supporters stormed the Capitol in Washington last week.
Operators say the embittered leader could use his accounts to foment more unrest in the run-up to President-elect Joe Biden’s inauguration.
Late last week Twitter shut down Trump’s account, booting him from the global platform he has fervently used throughout his term in office to make proclamations, accusations and spread misinformation.
Twitter’s decision to permanently suspend Trump is considered overdue by critics who argue he has gotten away with abuses, but has inflamed members of the far right who say it stifles free speech.
Twitter said in a blog post explaining its decision that after close review of the president’s recent tweets it had “permanently suspended the account due to the risk of further incitement of violence.”
Twitter also blocked efforts by Trump to sidestep the ban when he posted tweets from the official presidential account @POTUS and the @TeamTrump campaign account.
“We understand the desire to permanently suspend him now,” ACLU senior legislative counsel Kate Ruane said at the time.
“But, it should concern everyone when companies like Facebook and Twitter wield the unchecked power to remove people from platforms that have become indispensable for the speech of billions.”
Dorsey said Wednesday that while he believes Twitter made the right decision to ban Trump, it “sets a precedent I feel is dangerous: the power an individual or corporation has over a part of the global public conversation.”
“Having to take these actions fragment the public conversation,” Dorsey said.
“This moment in time might call for this dynamic, but over the long term it will be destructive to the noble purpose and ideals of the open Internet.”
Twitter is far from the only major platform to oust Trump, with bans also in effect by Facebook plus Snapchat, and YouTube temporarily suspending his channel.
Dorsey rejected the notion that social media giants coordinated these efforts, reasoning that it was more likely they each came to the same conclusion about the potential for violence.

 


WEF report spotlights real-world AI adoption across industries

Updated 19 January 2026
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WEF report spotlights real-world AI adoption across industries

DUBAI: A new report by the World Economic Forum, released Monday, highlights companies across more than 30 countries and 20 industries that are using artificial intelligence to deliver real-world impact.

Developed in partnership with Accenture, “Proof over Promise: Insights on Real-World AI Adoption from 2025 MINDS Organizations” draws on insights from two cohorts of MINDS (Meaningful, Intelligent, Novel, Deployable Solutions), a WEF initiative focused on AI solutions that have moved beyond pilot phases to deliver measurable performance gains.

As part of its AI Global Alliance, the WEF launched the MINDS program in 2025, announcing its first cohort that year and a second cohort this week. Cohorts are selected through an evaluation process led by the WEF’s Impact Council — an independent group of experts — with applications open to public- and private-sector organizations across industries.

The report found a widening gap between organizations that have successfully scaled AI and those still struggling, while underscoring how this divide can be bridged through real-world case studies.

Based on these case studies and interviews with selected MINDS organizations, the report identified five key insights distinguishing successful AI adopters from others.

It found that leading organizations are moving away from isolated, tactical uses of AI and instead embedding it as a strategic, enterprise-wide capability.

The second insight centers on people, with AI increasingly designed to complement human expertise through closer collaboration, rather than replace it.

The other insights focus on the systems needed to scale AI effectively, including strengthening data foundations and strategic data sources, as well as moving away from fragmented technologies toward unified AI platforms.

Lastly, the report underscores the need for responsible AI, with organizations strengthening governance, safeguards and human oversight as automated decision-making becomes more widespread.

Stephan Mergenthaler, managing director and chief technology officer at the WEF, said: “AI offers extraordinary potential, yet many organizations remain unsure about how to realize it.

“The selected use cases show what is possible when ambition is translated into operational transformation and our new report provides a practical guide to help others follow the path these leaders have set.”

Among the examples cited in the report is a pilot led by the Saudi Ministry of Health in partnership with AmplifAI, which used AI-enabled thermal imaging to support early detection of diabetic foot conditions.

The initiative reduced clinician time by up to 90 percent, cut treatment costs by as much as 80 percent, and delivered a 10 time increase in screening capacity. Following clinical trials, the solution has been approved by regulatory authorities in Saudi Arabia, the UAE and Bahrain.

The report also points to work by Fujitsu, which deployed AI across its supply chain to improve inventory management. The rollout helped cut inventory-related costs by $15 million, reduce excess stock by $20 million and halve operational headcount.

In India, Tech Mahindra scaled multilingual large language models capable of handling 3.8 million monthly queries with 92 percent accuracy, enabling more inclusive access to digital services across markets in the Global South.

“Trusted, advanced AI can transform businesses, but it requires organizing data and processes to achieve the best of technology and — this is key — it also requires human ingenuity to maximize returns on AI investments,” said Manish Sharma, chief strategy and services officer at Accenture.