Almost 790k pilgrims perform Umrah since resumption of rituals

Started on Nov.1, the third phase permitted pilgrims from abroad to perform the ritual alongside residents of the Kingdom. (SPA)
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Updated 11 November 2020
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Almost 790k pilgrims perform Umrah since resumption of rituals

  • Strict health protocols have enabled a gradual increase in pilgrim numbers

MAKKAH: As the Kingdom is getting back on track after earlier lockdowns, plans to maintain services for pilgrims while adhering to strict health protocols are proving a success.

Saudi Arabia’s Ministry of Hajj and Umrah said that 788,038 people had performed Umrah in total since the gradual resumption of Umrah rituals began on Oct. 4. The third phase, which started on Nov. 1, permitted pilgrims from abroad to perform the ritual alongside residents of the Kingdom.

Saudi Arabia suspended Umrah in March and significantly downsized the Hajj pilgrimage in July by only allowing about 1,000 pilgrims, all in response to the COVID-19 pandemic.

In an interview with Arab News, Dr. Amr Al-Maddah, undersecretary at the Ministry for Hajj and Umrah, noted that all visas from abroad that have been filed through accredited agents and the offices of certified Umrah companies have been accepted, provided they fulfilled the necessary requirements.

He said that tourist offices abroad are following their contracts with the Ministry of Hajj and Umrah so that pilgrims can come to perform Umrah rituals.

The undersecretary said in the first phase of Umrah, which lasted for 14 days, 84,000 pilgrims were received — 6,000 people per day. “210,000 pilgrims performed Umrah rituals during the second phase, which lasted for 14 days, at a 15,000-pilgrims capacity per day.” Last week Al-Maddah said, “four groups totaling nearly 1,000 pilgrims came from abroad.”

Meanwhile, Sheikh Abdulrahman Al-Sudais, president of the General Presidency for the Affairs of the Two Holy Mosques called for an increase in the number of paths around the Kaaba to accommodate the increased number of pilgrims performing Umrah and to allocate paths for the elderly and people with disabilities, as well as paths for those in wheelchairs.

Al-Maddah said that during the third phase, the regulatory protocols will be reviewed to streamline services for the pilgrims and assess any required changes.

Those applying for Umrah from abroad must be between 18 and 50 years old, in accordance with the requirements of the Ministry of Health. They must also submit their COVID-19 negative RT-PCR test, issued by a reliable laboratory and taken 72 hours prior to leaving for Saudi Arabia.

Pilgrims must book through the Eatmarna application to perform Umrah, pray in the Grand Mosque, visit the Prophet’s Mosque and pray in the Prophet’s Sacred Chamber in the Prophet’s Mosque, in accordance with the regulations and available capacity. Each pilgrim must also have confirmed return air tickets.

Al-Maddah stressed: “Pilgrims who have booked only an appointment for prayer cannot perform Umrah because they will not be able to enter the Tawaf area.”


Digital Umrah guide enhances pilgrim experience

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Digital Umrah guide enhances pilgrim experience

JEDDAH: The Ministry of Hajj and Umrah has released the “Umrah and Ziyarah Guide” in 16 languages to provide pilgrims with guidance and regulatory information in their native languages.

The initiative aims to raise awareness and help pilgrims perform their rituals with ease and peace of mind, the Saudi Press Agency reported recently.

The guide serves as an interactive reference covering all stages of the Umrah and visitation journey — from pre-travel preparations and visa procedures to performing rituals, navigating the Two Holy Mosques, and completing departure formalities.

Organized chronologically, it allows pilgrims to quickly access stage-specific information and is enhanced with visuals and digital links to maps, instructional videos, and supporting services.

Topics include ihram, tawaf, and sa’i, etiquette within the Two Holy Mosques, and key services at the Grand Mosque and the Prophet’s Mosque, along with organizational and behavioral guidelines to ensure smooth operations.

The ministry said the guide’s launch is part of ongoing efforts to enhance the pilgrim experience, strengthen procedural awareness, and support digital transformation, ultimately improving service quality and facilitating the journey. It is available at haj.gov.sa/Guides.