Campaign spotlights services for Abu Dhabi senior citizens

With TAMM, senior citizens in Abu Dhabi can complete government services digitally, and take advantage of convenient timesaving options.
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Updated 05 October 2020
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Campaign spotlights services for Abu Dhabi senior citizens

Tamm, the Abu Dhabi government services ecosystem, has launched an awareness campaign targeting senior citizens in Abu Dhabi to highlight and introduce a new set of digital government services available through a single platform without having to leave their homes.

In recognition of the International Day of Older Persons, which was celebrated around the world on Oct. 1, the initiative aims to raise awareness by encouraging senior citizens to access and complete government services using the TAMM digital portal or the smart devices app.

The awareness campaign reflects the importance of senior citizens who have played an integral role in establishing Abu Dhabi as a global destination to work and live in. It will enable the senior citizens to receive valuable support from the entire Abu Dhabi society so they can complete the government services digitally, and take advantage of convenient timesaving options.

The launch of this campaign comes under the supervision of the Higher Committee of Digital Government and is aligned with its efforts in activating a digital transformation governance framework in the emirate of Abu Dhabi, providing new concepts of government services and moving toward a digital future.

Among the many government services they can access are the ones provided by the Abu Dhabi Retirement Pensions and Benefits Fund, where senior citizens can request a “To Whom It May Concern” letter for a detailed pension, end-of-service certificate, and a pensioner or beneficiary card.

Military pensioners can discover a range of services offered by the Department of Finance, such as obtaining a salary certificate, a yearly pensioner declaration, and the ability to update their data.

In addition, senior citizens can search and apply for suitable opportunities for partial employment and volunteering roles by completing the “Senior Citizen’s Capabilities Investment Application” form provided by the Family Development Foundation. Through the “Wisdom Council Membership” application, also provided by the Family Development Foundation, senior citizens can offer to become a representative for other senior citizens in nearby areas and organize social programs.

Senior citizens can also take advantage of the ability to buy food products at affordable rates by completing the “Request to Buy Subsidized Food” service. In a service provided by the Department of Municipalities and Transport, all orders are delivered directly to the senior citizen’s doorstep.

Another service available via TAMM is the “Request for Retirement Exemption” for housing loans, provided by the Abu Dhabi Housing Authority.


Saudi Awwal Bank becomes first Middle East bank to earn 7-star CinOrg innovation accreditation

Saeed Assiri, chief innovation banking officer at SAB
Updated 05 March 2026
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Saudi Awwal Bank becomes first Middle East bank to earn 7-star CinOrg innovation accreditation

Saudi Awwal Bank has become the first bank in the Middle East to receive a 7‑star Certified Innovative Organization rating from the Global Innovation Institute, the highest recognition awarded by the institute.

The accreditation marks a significant step in SAB’s innovation strategy and follows an innovation maturity assessment conducted by the institute in December 2025. The review, which built on an earlier assessment in December 2023, raised the bank’s maturity level from “Champion” to “Leader.” The new rating reflects SAB’s institutionalized approach to innovation, its enterprise-wide impact and its ability to consistently deliver measurable results.

With the 7‑star rating, SAB becomes the first bank in the region to reach the highest innovation maturity level, strengthening its position as a regional reference point for innovation-led and future-ready banking.

In 2025, the bank opened its flagship Innovation Centre and secured six internationally recognized innovation awards, along with a lab accreditation. The centre has supported SAB’s efforts to accelerate the adoption of advanced technologies, encourage cross-functional collaboration and reinforce its standing as a regional leader in financial innovation.

Saeed Assiri, chief innovation banking officer at SAB, said the recognition reflects years of focused work to build a sustainable innovation ecosystem.

“By investing in SAB’s culture, governance and talent, innovation enables the bank to remain future-ready,” he said. “This milestone reinforces our role in accelerating financial innovation in Saudi Arabia and delivering long-term value for our customers.”

The certification adds to SAB’s broader efforts to strengthen its innovation capabilities as the Kingdom’s banking sector continues to evolve.