Dr. Majdah Abdulhadi Shugdar has been the general supervisor of the General Directorate of Training at the Education and Training Evaluation Commission since January 2020.

In 1989, she gained a bachelor’s degree in biochemistry from King Abdul Aziz University (KAU) and a master’s degree in the same field of study, also from KAU, in 1995.

Fifteen years later, she obtained a post-graduate diploma in research management from the University of Bradford, in the UK and in 2014, a Ph.D. in business administration from Cardiff Metropolitan University, in Wales.

Shugdar worked as a laboratory quality coordinator at the clinical laboratory and blood bank of Jeddah’s King Fahd General Hospital (KFGH) from 1997 to 2001. She also worked at KFGH as director of the total quality management (TQM) department from 2008 to 2015.

In 2004, she became the director of TQM at the Jeddah-based International Medical Center (IMC), where she successfully built a database for the automatic generation of monthly reports. She also developed IMC’s TQM and patient safety plan in coordination with US-based Cleveland Clinic.

Two years later, she moved to the Saudi Central Board for Accreditation of Healthcare Institutions (CBAHI) where she was appointed as the director of the TQM department.

From 2008 to 2015, Shugdar worked as the director of the health care accreditation department at the CBAHI and between 2015 and January 2020 was a general director assistant for health care accreditation affairs with the board.

Shugdar has represented Saudi Arabia as a speaker and chairperson at a number of international events.