Singapore-based home services startup raises $1.1 million for Pakistan market

The picture posted on August 4, 2023, shows the interface of a Singapore-based home services startup, Helpp. ( Helpp/Facebook)
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Updated 17 November 2023
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Singapore-based home services startup raises $1.1 million for Pakistan market

  • The founding CEO of Helpp says first funding round was backed by high-net-worth investors from Saudi Arabia and the US
  • The startup provides on demand services in the salon, laundry, paint and air conditioning segments in Karachi and Lahore

KARACHI: Helpp, a Singapore-based home services startup, has raised $1.1 million for the Pakistan market in its first investment round backed by high-net-worth investors from Saudi Arabia and the United States, said the startup CEO on Friday.

The round has been backed by the US-based E Planet Global, Shahyan Merchant Chairman You Ventures, Turki Al Shehri, a Saudi investor, J Holding Pakistan and other leading individual high net worth and business executives from the US, United Kingdom and Saudi Arabia, according to the startup.

“The funds raised through the first investment round would be utilized for customer acquisition and enhancement of tech stack,” Mustafa Iqbal, the founding CEO of Helpp Technologies, told Arab News.

“The funding round was substantially backed by Saudi high net worth investors,” he continued, adding that the startup would provide on demand salon, laundry, paint and air conditioning services in Pakistan’s biggest cities of Karachi and Lahore.

After launching its operations in 2021, Helpp became Pakistan’s first fully tech enabled player in the home services market that has met over 20,000 orders to date.

Pakistan’s home services despite being a multibillion-dollar industry remains serviced by micro-offline players. With a burgeoning middle class, customer satisfaction remains low, due to absence of standardized services and pricing, according to the startup.

Helpp aims to digitize this space, while not only solving the pain points of the consumers, but also elevating the incomes of the service providers.

Helpp’s impact footprint ranges from providing economic opportunities, income elevation and financial inclusion for its service providers, a majority of them being women.

“The objective is to build a budget brand which caters to the masses while maintaining a laser focus on customer experience and service partners’ economic empowerment,” Iqbal said.

Pakistan’s home service market seems ready for a nationwide tech player emulating the success in ride hailing, food delivery, grocery and e-commerce, he added.

Iqbal said his startup business was aligned with the UN sustainable development goals, contributing toward its targets for 2030.

Pakistani startups emerged on global funding radar in 2021 and raised around $375 million in a funding rush that was more than the overall funds raised in the previous six years.

The cumulative funding of Pakistani startups for 2023 stood at $33.6 million in the nine months of the current year, a mere 10 percent of the total funds raised in 2022, according to Alpha Beta Core, a startup funding advisory firm.


Suspected militants burn girls’ school in northwest Pakistan in third such attack this month

Updated 29 May 2024
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Suspected militants burn girls’ school in northwest Pakistan in third such attack this month

  • Kerosine used to set fire to a girls’ school in North Waziristan district
  • Suspects destroyed furniture, computers and books in latest attack

DERA ISMAIL KHAN: A group of militants used kerosine to set fire to a girls’ school in a former Pakistani Taliban stronghold, destroying furniture, computers and books, police said Wednesday, in the latest in a surge in such attacks.
No one was hurt in the overnight attack in North Waziristan in Khyber Pakhtunkhwa province, local police official Rehmat Ullah said. Two other girls’ schools in the region were bombed earlier this month.
No one has claimed responsibility for the attacks, but authorities suspect Islamic militants, who targeted girls’ schools years ago, saying that women should not be educated.
North Waziristan is a former stronghold of the Pakistani Taliban, who are also known as Tehreek-e-Taliban Pakistan. It is a separate group but a close ally of the Afghan Taliban, who seized power in neighboring Afghanistan in 2021. The Taliban’s takeover in Afghanistan has emboldened the Pakistani Taliban.


Cop shot dead by suspected militants in northwest Pakistan amid wave of police killings

Updated 29 May 2024
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Cop shot dead by suspected militants in northwest Pakistan amid wave of police killings

  • Peshawar police say 55 officers killed in ambushes and targeted attacks this year
  • Over 200 policemen killed in targeted killings and ambushes in the last two years

PESHAWAR: Unidentified gunmen on a motorbike shot dead a police officer headed to duty in the northwestern city of Peshawar early morning on Wednesday, police said, bringing the total number of officers killed in ambushes and targeted attacks to 55 this year.
The latest killings come at a time of renewed militant violence in Pakistan’s northwestern and southwestern regions, especially after the banned Tehreek-e-Taliban Pakistan (TTP) called off its fragile, months-long truce with the government in November 2022.
While no group immediately claimed responsibility for the latest killing, suspicion is likely to fall on the TTP, which has claimed dozens of recent attacks in Khyber Pakhtunkhwa province in the country’s militancy-ridden northwest.
“An Assistant Sub-Inspector (ASI) Hajji Akbar Khan of Peshawar police was going on his motorcycle to duty in HayatAbad [neighborhood] when gunmen riding a motorbike shot him dead and fled the scene,” Zaffar Khan, a police officer at the Sarband Police Station, told Arab News.
The killing is part of a wave of attacks on policemen in Khyber Pakhtunkhwa in recent weeks.
According to Muhammad Shabbir Khan, the police superintendent at the research wing of Peshawar police, over 200 policemen have been killed in targeted killings and ambushes by unidentified gunmen in the last two years.
“In 2024, almost 55 police personnel have been martyred in targeted killings so far,” Khan said.
“Similarly, last year, as many as 185 policemen were martyred in ambushes and targeted attacks elsewhere in KP.”
Last month, unidentified gunmen shot dead a policeman in the restive North Waziristan tribal district, while six people, including five officials of the customs department, were killed and another wounded when gunmen opened fire on their vehicle in the southern Dera Ismail Khan district in KP.
Both Pakistan and Afghanistan have traded blame in recent months over who is responsible for the recent spate of militant attacks in Pakistan. 
Islamabad says the attacks are launched mostly by TTP members who operate from safe havens in Afghanistan. Kabul denies this and blames Islamabad for not being able to handle its own security challenges.


Over 16,000 Pakistani pilgrims opt for government’s new shorter duration Hajj package 

Updated 29 May 2024
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Over 16,000 Pakistani pilgrims opt for government’s new shorter duration Hajj package 

  • Government Hajj scheme previously ran for 38-42 days, now shorter deal of up to 30 days also available
  • Pakistan’s Hajj 2024 quota is 179,210 pilgrims of which 63,805 pilgrims will use the government scheme

ISLAMABAD: More than 16,000 pilgrims have chosen the government’s new short duration Hajj package, state-run media said on Wednesday, an option that allows believers to complete the journey in up to 30 days.
Previously, the government Hajj scheme ran for 38-42 days, but a shorter package of 25-30 days has been made available for the first time this year. 
Hajj 2024 is expected to take place from June 14-19, coinciding with the peak of sweltering summer temperatures in the region and raising concerns about the well-being of millions of pilgrims gathering in Makkah from around the world.
“Over 16,000 intending pilgrims have chosen a short Hajj package introduced by the government this year,” state-run Radio Pakistan said, quoting Director General Hajj Abdul Wahab Soomro. “The package is a gift for the busy people who intend to perform Hajj in a short duration.”
Soomro said numerous steps were being taken to facilitate pilgrims during their stay in Saudi Arabia, with space for pilgrims acquired timely in Mina and a train service made available to transport them to Mashayer.
Pakistan has a Hajj quota of 179,210 pilgrims this year. Of them, 63,805 pilgrims will be performing the pilgrimage under the government scheme, while the rest will be accommodated by private tour operators, according to the Pakistani religious affairs ministry.
Around 40,000 Pakistani Hajj pilgrims have so far arrived in Madinah and Makkah through 164 flights under the government scheme. The number of pilgrims who arrived under the private scheme stands at 5,500. 
As many as 114 flights will be transporting another 34,422 Pakistanis to Jeddah till June 9.
This year, Pakistan is also due to send 550 Hajj assistants and 400 doctors and paramedical staff to Saudi Arabia to ensure that the pilgrimage process, including food, transportation and accommodation, is managed efficiently.


Human Rights Watch urges Pakistan to reform land laws amid eviction drives targeting urban poor

Updated 29 May 2024
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Human Rights Watch urges Pakistan to reform land laws amid eviction drives targeting urban poor

  • Watchdog says authorities should ensure no one made homeless, compensate loss of land, provide resettlement
  • Officials have said in the past they are only working to remove structures that “encroach” on public lands, state property

ISLAMABAD: Human Rights Watch (HRW) has urged Pakistan this week to reform its colonial-era land laws which the watchdog said were being used to forcibly evict low-income residents, shop owners, and street vendors to make room for public and private development projects.
The latest HRW report titled “I Escaped With Only My Life: Abusive Forced Evictions in Pakistan” details alleged widespread and abusive forced evictions that the rights body said disproportionately affected the most economically and socially marginalized communities in Pakistan. Authorities had evicted thousands of people without adequate consultation, notice, compensation, resettlement assistance, or means of redress in violation of their basic rights, the document said. 
Forced eviction is defined as “the permanent or temporary removal against their will and without the provision of, and access to, appropriate forms of legal or other protection.”
“The Pakistani government urgently needs to reform its colonial-era land laws so that they are equitable, transparent, and in line with Pakistan’s international obligations,” HRW Senior Counsel Saroop Ijaz said.
“The authorities should ensure that no one is made homeless due to eviction, compensate the loss of land, and provide for the resettlement of those displaced.”
The government and police have not yet commented on HRW’s latest report, but officials have said in the past they were only removing structures that “encroached” on public lands or state property, which they deem both necessary and justified. Encroachment is a crime under several provincial and regional laws, and those convicted face fines or even prison sentences.
In its report, HRW interviewed at least 36 victims of forced evictions in Islamabad, Lahore and Karachi who alleged that police used excessive force to remove tenants and, in some cases, also made illegal arrests. Interviewees also said there was “little consistency and less rationale” for evictions on the pretext of anti-encroachment drives. Victims said police were arresting and prosecuting those who resisted evictions, while corruption in land acquisition, and poor land registration mechanisms made it impossible for them to prove ownership of their land.
“Many of those evicted, in addition to losing their homes, frequently lose their livelihoods and access to essential public services, such as schools and health care,” the report said. “These practices worsen social and economic inequalities, disproportionately burdening people and households with low incomes, and who often are ethnic minorities.”
Pakistan’s colonial-era Land Acquisition Act (LAA) 1894 provides the template for public land acquisition in the country more than a century after its enactment. 
“The law and others based on it give the government almost exclusive authority to decide what falls within its scope and to displace people with minimum procedural safeguards that are contrary to international human rights law and standards,” the report added.


Karachi braces for heat wave today amid sizzling weather across Pakistan

Updated 29 May 2024
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Karachi braces for heat wave today amid sizzling weather across Pakistan

  • The country’s chief meteorologist predicts temperature in the port city to hit 45°C for the next three days
  • Pakistan is in the grips of an intense heat wave since last week, with temperatures soaring past 52°C in Sindh

KARACHI: Pakistan’s southern Karachi port city will start experiencing heat wave today that is likely to persist until the end of the week, said the country’s chief meteorologist on Wednesday, as different cities have already been enduring sizzling weather, with upper portion of Sindh province recording temperatures exceeding 52° Celsius.
Earlier this month, the National Disaster Management Authority (NDMA) of Pakistan issued a warning regarding soaring temperatures in certain areas of Sindh and eastern Punjab province, saying they were expected to surge to 40°C between May 15 and 30.
“The temperature will rise up to 45 degrees Celsius,” said Sardar Sarfraz, chief meteorologist, adding that since the situation would persist until June 1 and not for five consecutive days, it would technically be considered a partial heat wave.
Sarfraz noted that the weather in other parts of Sindh had been very hot, with Mohenjo Daro almost reaching a point where it could break its own record of 53.5°C on May 27, 2010.
“Mohenjo Daro’s temperature reached 52.5 degrees Celsius, the third highest for the country,” he said.
In Pakistan, Sarfraz mentioned that the highest temperature was recorded at 54°C in Turbat in 2017, making it the country’s highest and the fourth highest in the world.
Speaking to Arab News, Jawed Memon, a weather expert, said Karachi had already experienced “feels-like” heat wave for the past seven to nine days. However, he said the situation was likely to remain bearable in the next few days.
“Due to these dry and dusty winds, significant drop in humidity levels is expected, specifically from tonight and the feels-like temperatures won’t be so high,” he said
Climate change exacerbates heat waves in Pakistan, with extreme temperatures becoming more frequent.
The country, among the top ten most vulnerable to climate impacts, also faces untimely downpours, floods and droughts.
These heat waves lead to various illnesses, contributing to significant economic losses and weather-related deaths in summer season.
In 2015, Karachi witnessed a deadly heat wave, claiming more 2,000 lives, while devastating floods in 2022 killed around 1,700 people and affected over 33 million across the country, necessitating extensive rebuilding efforts.