‘Troubled nations can never spend their way to improved global reputation,’ says Good Country Index creator Simon Anholt

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Updated 28 November 2022
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‘Troubled nations can never spend their way to improved global reputation,’ says Good Country Index creator Simon Anholt

  • Stands by comment that money spent on nation-brand advertising campaigns not only goes to waste but rather is a crime
  • Says hosting the football World Cup, despite an estimated cost of $220 billion, will not benefit Qatar beyond a few months

DUBAI: While there is no question that staging a major sporting event will “in a real way raise the profile of the country for a relatively short period,” the data suggests it makes no lasting impact on the image of the host country, according to the man credited with coining the term “nation brands” back in the 1990s.

Simon Anholt, founder of the renowned Nation Brands Index, is currently an independent policy adviser to nearly 60 countries around the world, and publisher of the Good Country Index, which ranks nations based on their contributions to people and planet.

His views on the topic have a special significance as Qatar hosts the Middle East’s first World Cup, prompting many to wonder whether the event, the organization of which has cost the Gulf country an estimated $220 billion, will succeed; and what Arab cities such as Riyadh, Dubai or Doha need to do to become the next London or New York.

“Looking back over the 20-odd years that I’ve been running surveys on this (subject), the evidence is that running or hosting a big sporting event, such as the football World Cup or the summer Olympics, has no impact, generally speaking, on the image of the country, at least not beyond a few months,” Anholt said on “Frankly Speaking,” Arab News’ weekly talkshow.

He added: “Within about six months or so, people would have forgotten about it.

“Occasionally, it can do quite serious damage to the (host) country’s image, if the thing is very controversial or if it shows things about the country that are worse than what people were expecting.”

For Qatar, Anholt said, hosting the World Cup has its upside if “what you are actually looking for is just crude awareness. In other words, you want more people to have heard about the existence of this country, because it’s anonymous.”

He continued: “Then there’s no question that hosting a major sporting event will, just in a real way, raise the profile of your country for a relatively short period.

“And, if you know exactly what you’re going to do to follow on from that immediately afterward, and keep the momentum going and keep the profile high, then that could work as part of a slightly more sophisticated strategy.”

Nevertheless, he cautioned that “believing that just hosting a successful major event will suddenly turn your image from bad into good, or from unknown into super well-known, is just an illusion. It just doesn’t happen.”

Anholt acknowledged that “there can be other valuable effects of hosting a major event” and that “these things are not necessarily a waste of time and money.”

He added: “Particularly the smaller ones can be very useful tactical instruments for countries to engage with the international community.”

In sum, he said: “It’s not a simple, straightforward relationship between hosting an event and the image of the country: It can do you harm. The most common effect is no effect at all.”

Anholt said events such as Saudi Arabia’s thrilling 2-1 victory over Argentina in the World Cup and the UAE’s successful Mars Mission can do more good for their nation brands than PR or advertising campaigns, but “in the longer term.”

He added: “The mistake is always to expect an immediate return. Your brand is not your message; it’s the context in which your message is received.”




Saudi Arabia’s thrilling 2-1 victory over Argentina in the World Cup can do more good for the Kingdom’s brand than PR or advertising campaigns, said Simon Anholt. (AN Photo/Basheer Saleh)

Anholt, while delivering a talk at the Riyadh Book Fair last September, said that money spent on nation-brand advertising campaigns not only goes to waste, but rather is a crime.

Elaborating on the point, he told “Frankly Speaking” host Katie Jensen: “You’re saying, if you spend enough money on advertising and it’s good enough advertising, it will work. But what I’m saying is that those tools that work so well for selling products and services, they don’t work for changing the images of countries.”

He added: “All the evidence is that it’s just money burned. Countries are judged by what they do and by what they make, not by what they say about themselves.”

It was recently announced that Saudi Arabia’s capital Riyadh would host the Global Summit of the World Travel and Tourism Council, a big conference full of world experts who would want to sell their country as the next ideal holiday destination. What, according to Anholt, is the difference between destination marketing and the concept of a nation brand?

He said that the two concepts are separable. “Destination marketing is a very honest and very straightforward marketing exercise. You’ve got a product which is called vacations in Saudi Arabia, and you want to market it to potential tourists, to potential purchasers of that product,” Anholt said.

“Advertising, marketing, online, offline etc, all the conventional tools of commercial promotion are very, very useful to do that. If you do lots of it and you do it well, people will come.

“You can deliberately cause more people to visit your country through effective marketing. There’s no question about that.”

Anholt’s presence at the book fair means he is no stranger to some of Riyadh’s ambitious goals: To double its population by 2030, make huge investments in projects aimed at creating jobs for both locals and expatriates, further expand green cover, and win the bid to host the World Expo in 2030.

What, in his view, does Saudi Arabia need to do so that the capital can become more attractive and grow into another London, New York or Tokyo?

“Making the city into an attractive destination, an attractive product for people to buy into, is really only part of the story,” Anholt said.

“Having a beautiful city or having an attractive destination, or a beautiful nature or a great culture, nice people, is all part of the attraction of a country. 

“But, fundamentally, the thing that matters most is that people should feel glad they are there. It’s got something to do with how they perceive you as a player in the international community.”

Anholt also shed light on why Saudi Arabia — which occupies 57th place on the Nation Brands Index — should not expect quick improvements in its international perception purely on the strength of ongoing domestic reforms or the generous sums of money it gives in foreign aid.

He said: “Change is not easy, and it’s not quick. We need to change people’s minds. When you’re talking about the whole world, and you’re talking about a vast cultural construct which is the perceived image of a nation, that really is a slow process.

“It’s very disheartening for the first several years. You’re going to find that almost whatever you do that tries to be good and helpful, it’s going to be interpreted in a negative way. But gradually, if you are persistent and strategic about it and, above all, sincere with those gestures, then, over time, it will begin to shift.

”But this is not something that can be fixed overnight, or in a matter of weeks or years. The images of countries take literally generations to form. They don’t come through the media from one day to the next; they come through the whole of the culture that surrounds us.”

Anholt joked that the Nation Brands Index is “one of the most boring social surveys ever conducted,” simply because the rankings change so little from year to year.




Anholt highlighted UAE’s Mars Mission as being better for the country’s brand than traditional advertising.

He added: “It’s because people really, really don’t change their minds about countries. These are the stable building blocks of their world view.”

As someone who has never seen a country rise by more than two places from one year to the next, he explained that “when a country does rise or fall by more than two or three places in the ranking, then that’s really important and it’s really worth analyzing.”

Case in point is Russia, which has plunged 31 places to the bottom of the index in one year.

Anholt used the example to say that, based on his experience running the Nation Brands Index survey since 2005, “international public opinion will not tolerate conflict. The one thing that people all over the world just cannot forgive a country for is being involved in a war.”

He added: “If you reach out and you harm or threaten or insult another group, whether that’s a religious group or another state, public opinion will punish you as a state for doing so.”

Does that mean Israel, which occupies illegal lands as per the UN but has not suffered a plunge in its Nation Brands ranking, is an exception to the rule?

Anholt said the explanation is more complicated in that “Israel doesn’t suffer quite the same because (the occupation) hasn’t just happened right now. It’s a situation which people have been used to for a number of years.”

He pointed out, however, that while Israel is nowhere near the bottom of the index, it is also nowhere near the top.

He said: “Considering the size of its economy, and considering its successes and the connections that it enjoys with other countries, its position in the international community, especially since the Abraham Accords and all the rest of it, you might expect Israel to rank significantly higher than it does.”

Moving on to the UK, Anholt said that chaotic politics is so much the order of the day in world affairs these days, he does not think “just changing prime ministers every few weeks is going to have any long-term effect on the image of the country.”

Even so, he said the image of Britain is on the slide and has been so, barring a few reversals, ever since the Brexit referendum.

He added: “The data very clearly shows the number one reason why people admire a country is because they think it contributes something to humanity and the planet.

“The point about Brexit, as it was understood by most people around the world, was that the UK was withdrawing from its multilateral behavior and wanted to do it on its own. It wanted to be the British Empire all over again. Very predictably, people don’t like that.”

As for the US, he said: “It had always been the number one country, right up until the second term of George W. Bush, when the Americans invaded Iraq for the second time. America was always the most admired country on Earth; now, it never is. It seems to have settled down at about seventh to 10th position.”

Anholt put the twin examples of the UK and US this way: “Aside from invading another country, the only way that you can gradually damage the image of a country is by behaving in a persistently chaotic, turbulent and unfriendly way in the international community, and both the US and the US are proving that from year to year.

“Year by year, their scores slip in the Nation Brands Index.”

Finally, with divisions opening up in British public opinion after the passing of Queen Elizabeth this year, how much did Anholt think she and the monarchy were worth to “Brand UK?”

He said: “If you look at monarchies in pure economic terms, they tend to give quite good value for money.

“They cost taxpayers several millions a year, sometimes many millions a year, to keep them there. But what they actually return to the country’s image in terms of pure brand value is in the order of billions. People love monarchies, especially people who don’t live in monarchies themselves.

“Without the monarchy, the UK would be significantly less interesting to people than it is. It would be significantly harder to attract people to visit its old buildings in its old cities. So, purely in economic terms, royal families appear to give rather good value, as long as they behave in the right way.”


Iraq requests end of UN assistance mission by end-2025

Updated 10 May 2024
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Iraq requests end of UN assistance mission by end-2025

  • Prime PM said Iraq wanted to deepen cooperation with other UN organizations but there was no longer a need for the political work of the UN assistance mission

BAGHDAD: Iraq has requested that a United Nations assistance mission set up after the 2003 US-led invasion of the country end its work by the end of 2025, saying it was no longer needed because Iraq had made significant progress toward stability.
The mission, headquartered in Baghdad’s heavily fortified Green Zone, was set up with a wide mandate to help develop Iraqi institutions, support political dialogue and elections, and promote human rights.
Prime Minister Mohammed Shia Al-Sudani said Iraq wanted to deepen cooperation with other UN organizations but there was no longer a need for the political work of the UN assistance mission, known as UNAMI.
The mission’s head in Iraq often shuttles between top political, judicial and security officials in work that supporters see as important to preventing and resolving conflicts but critics have often described as interference.
“Iraq has managed to take important steps in many fields, especially those that fall under UNAMI’s mandate,” Sudani said in a letter to UN Secretary-General Antonio Guterres.
Iraq’s government has since 2023 moved to end several international missions, including the US-led coalition created in 2014 to fight Islamic State and the UN’s mission established to help promote accountability for the jihadist group’s crimes.
Iraqi officials say the country has come a long way from the sectarian bloodletting after the US-led invasion and Islamic State’s attempt to establish a caliphate, and that it no longer needs so much international help.
Some critics worry about the stability of the young democracy, given recurring conflict and the presence of many heavily armed military-political groups that have often battled on the streets, the last time in 2022.
Some diplomats and UN officials also worry about human rights and accountability in a country that frequently ranks among the world’s most corrupt and where activists say freedom of expression has been curtailed in recent years.
Iraq’s government says it is working to fight corruption and denies there is less room for free expression.
Somalia’s government also requested the termination of a UN political mission this week. In a letter to the Security Council, the country’s foreign minister called for the departure of the Nations Assistance Mission in Somalia (UNSOM), which has advised the government on peace-building, security reforms and democracy for over a decade. He provided no reason.


Gaza aid could grind to a halt within days, UN agencies warn

Updated 10 May 2024
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Gaza aid could grind to a halt within days, UN agencies warn

  • Humanitarian workers have sounded the alarm this week over the closure of the Rafah and Kerem Shalom crossings for aid

LONDON: Dwindling food and fuel stocks could force aid operations to grind to a halt within days in Gaza as vital crossings remain shut, forcing hospitals to close down and leading to more malnutrition, United Nations aid agencies warned on Friday.
Humanitarian workers have sounded the alarm this week over the closure of the Rafah and Kerem Shalom crossings for aid and people as part of Israel’s military operation in Rafah, where around 1 million uprooted people have been sheltering.
The Israeli military said a limited operation in Rafah was meant to kill fighters and dismantle infrastructure used by Hamas, which governs the besieged Palestinian territory.
“For five days, no fuel and virtually no humanitarian aid entered the Gaza Strip, and we are scraping the bottom of the barrel,” said the UNICEF Senior Emergency Coordinator in the Gaza Strip, Hamish Young.
“This is already a huge issue for the population and for all humanitarian actors but in a matter of days, if not corrected, the lack of fuel could grind humanitarian operations to a halt,” he told a virtual briefing.
More than 100,000 people have fled Rafah in the last five days

More than 100,000 people have fled Rafah in recent days, said Young.
Israel’s military on Monday called for Gazans to leave eastern Rafah, which triggered widespread international alarm.
The UN children’s agency UNICEF said more than 100,000 had left, with the UN humanitarian agency OCHA putting the figure at more than 110,000.
All eyes have been on Rafah in recent weeks, where the population had swelled to around 1.5 million after hundreds of thousands of Palestinians fled fighting in other areas of Gaza.
Georgios Petropoulos, head of OCHA’s sub-office in Gaza, said the situation in the besieged Palestinian territory had reached “even more unprecedented levels of emergency.”
Countries around the world, including key Israeli backer the United States, have urged Israel not to extend its ground offensive into Rafah, citing fears of a large civilian toll.
Hamish Young, UNICEF’s senior emergency coordinator in the Gaza Strip, insisted Rafah “must not be invaded” and called for the immediate flow of fuel and aid into the Gaza Strip.
“Yesterday, I was walking around the Al-Mawasi zone, that people in Rafah are being told to move to,” he said, also speaking from Rafah.
“Shelters already lined Al-Mawasi’s sand dunes and it’s now becoming difficult to move between the mass of tents and tarpaulins.
AFP journalists in the Gaza Strip early Friday witnessed artillery strikes on Rafah on the territory’s southern border with Egypt.
Gaza’s bloodiest-ever war began following Hamas’s unprecedented October 7 attack on Israel that resulted in the deaths of more than 1,170 people, mostly civilians, according to an AFP tally of Israeli official figures.
Vowing to destroy Hamas, Israel has conducted a retaliatory offensive that has killed more than 34,900 people in Gaza, mostly women and children, according to the Hamas-run territory’s health ministry.


Turkiye says it killed 17 Kurdish militants in northern Iraq, Syria

Updated 10 May 2024
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Turkiye says it killed 17 Kurdish militants in northern Iraq, Syria

ANKARA: Turkish forces have killed 17 militants of the outlawed Kurdistan Workers Party (PKK) across various regions of northern Iraq and northern Syria, the defense ministry said on Friday.
In a post on social media platform X, the ministry said its forces had “neutralized” 10 PKK insurgents found in the Gara and Hakurk regions of northern Iraq, and in an area where the Turkish military frequently mounts cross-border raids under its “Claw-Lock Operation.”
It said another seven militants were “neutralized” in two regions of northern Syria, where Turkiye has previously carried out cross-border incursions.
The ministry’s use of the term “neutralized” commonly means killed. The PKK, which has been waging an insurgency against the Turkish state since 1984, is designated a terrorist organization by Turkiye, the United States and the European Union.
Turkiye’s cross-border attacks into northern Iraq have been a source of tension with its southeastern neighbor for years. Ankara has asked Iraq for more cooperation in combating the PKK, and Baghdad labelled the group a “banned organization” in March.
Last month, Turkish President Tayyip Erdogan held talks with officials in Baghdad and Irbil, the capital of Iraqi Kurdistan, about the continued presence of the PKK in northern Iraq, where it is based, and other issues. Erdogan later said he believed Iraq saw the need to eliminate the PKK as well.
Turkiye has also staged military incursions in Syria’s north against the YPG militia, which it regards as a wing of the PKK.
Erdogan and his ministers have repeatedly said that while Ankara is working on repairing ties with Syrian President Bashar Assad’s government after years of animosity, it will mount a new offensive into northern Syria to push the YPG away from its border.


Israeli demonstrators torch part of UN compound in Jerusalem

Updated 10 May 2024
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Israeli demonstrators torch part of UN compound in Jerusalem

  • Compound closed until proper security was restored
  • Thursday’s incident was the second in less than a week

JERUSALEM: The main United Nations aid agency for Palestinians closed its headquarters in East Jerusalem after local Israeli residents set fire to areas at the edge of the sprawling compound, the agency said.
Philippe Lazzarini, the head of UNRWA, said in a post on the social media platform X that he had decided to close the compound until proper security was restored. He said Thursday’s incident was the second in less than a week.
“This is an outrageous development. Once again, the lives of UN staff were at a serious risk,” he said.
“It is the responsibility of the State of Israel as an occupying power to ensure that United Nations personnel and facilities are protected at all times,” he said.

 


UNRWA, set up to deal with the Palestinian refugees who fled or were forced from their homes during the 1948 war around the time of Israel’s creation, has long been a target of Israeli hostility.
Since the start of the war with Gaza Israeli officials have called repeatedly for the agency to be shut down, accusing it of complicity with the Islamist movement Hamas in Gaza, a charge the United Nations strongly rejects.
Israel considers all of Jerusalem its indivisible capital, including eastern parts it captured in a 1967 war, which Palestinians seek as the future capital of an independent state.
Lazzarini said staff were present at the time of the incident but there were no casualties. However outdoor areas were damaged by the blaze, which was put out by staff after emergency services took time to respond.
There was no immediate comment from the Israeli police.
Lazzarini said groups of Israelis had been staging regular demonstrations outside the UNRWA compound for the past two months and said stones were thrown at staff and buildings in the compound this week.
In footage shared with Lazzarini’s post, smoke can be seen rising near buildings at the edge of the compound while the sound of chanting and singing can be heard.
A crowd accompanied by armed men were witnessed outside the compound chanting “Burn down the United Nations,” Lazzarini said.

 


UKMTO reports hijacking attempt of vessel east of Yemen’s Aden

Updated 10 May 2024
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UKMTO reports hijacking attempt of vessel east of Yemen’s Aden

DUBAI: The United Kingdom Maritime Trade Operations (UKMTO) organization said on Friday it had received a report of a failed hijacking attempt of a vessel 195 nautical miles east of Yemen’s Aden.
The vessel’s master reported being approached by a small craft carrying five or six armed people with ladders.
Houthi militants in Yemen have launched drone and missile attacks on shipping in and around the Red Sea and the Indian Ocean to show support for the Palestinians in the Gaza war.
Maritime sources say pirates may be encouraged by a relaxation of security or may be taking advantage of the chaos caused by attacks on shipping by the Iran-aligned Houthis.
After firing on the vessel, the people in the small craft were forced to abort their approach when the security team on the vessel returned fire, the UKMTO reported.
The vessel and its crew are reported to be safe, and the vessel is proceeding to its next port of call, it said.