Tearing down the wall: Saudi restaurants adjust to the abolition of gender segregation

Segregation boards, such as this one pictured in a McDonald’s restaurant in Riyadh in 2004, are no longer required under Saudi law. (AFP)
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Updated 28 January 2020
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Tearing down the wall: Saudi restaurants adjust to the abolition of gender segregation

  • New law urges restaurants to remove segregation in entrance and separate seating arrangements
  • Many restaurants have already begun to implement the law, but others stubbornly refuse

RIYADH: Saudi diners are still chewing over the Kingdom’s move to end the long-standing legal requirement for restaurants to have separate entrances for males and families.

As a result of reforms — involving 103 rules and regulations, manuals, models, and standards aimed at making life easier for citizens and visitors — men and women no longer have to enter restaurants through separate doors.

Naif Al-Otaibi, general manager of public relations and media at the Ministry of Municipal and Rural Affairs, said gender-segregation was now a matter of choice.

“It’s optional. We did not specify the number of entry points, so the investor is free to have multiple entry points and segregate (males from females) in their restaurant,” he told Arab News.

Many restaurants and cafes in Saudi Arabia, including American coffee chain Starbucks, typically have separate sections for families (women on their own or accompanied by men) and males.

The AlShaya Group, operator of Starbucks, The Cheesecake Factory and P.F. Chang’s among others, has said it will end gender segregation in stores and eateries that were opened before the new rule came into effect.

“We at Alshaya are planning to transform the old stores’ designs following the new desegregation law, but that will take place over the course of the next two years,” the company told Arab News.

An employee at one of Starbucks’ gender-segregated outlets said maintenance contractors had recently conducted an inspection of the site with a view to commencing remodeling work. “They will take out the wall that separates the male area from the families section,” the staff member told Arab News.

“They will also remove the signs at the entry points that say, ‘families’ and ‘males’ and merge the two separate sections.”

Just a few years ago all of this was unthinkable in a very different Saudi Arabia. The Kingdom had a strict policy of not allowing women to dine in a restaurant without a mahram (male guardian). They would be turned away if they did not comply with the rule.

Recalling an incident that happened 20 years ago, “D.K.,” a 37-year-old Saudi woman who wished to remain anonymous, said she found herself inside one of the white vehicles belonging to the religious police whose official job description was the “prevention of vice and promotion of virtue.”

She had been dining with her friends at a McDonald’s restaurant without a mahram.

But D.K. is amazed by the changes that have taken place since, and said the ending of gender segregation in restaurants was a huge step forward for the Kingdom.

She praised King Salman and Crown Prince Mohammed bin Salman for advancing women’s empowerment by increasing their employment opportunities, enhancing the quality of their social life and expanding their personal freedoms.

While these steps might seem unimpressive to the average person in the West, cumulatively they were opening up the Kingdom in a big way, D.K. told Arab News, though she admitted that some conservative sections of Saudi society still wished to see the continuation of gender segregation in restaurants.

However, most restaurant owners were eager to move with the changing times.

Al-Amin Mahmoud, a 35-year-old father-of-four from Madinah, takes his family every weekend to a different restaurant. While in Jeddah on a short vacation, he faced a problem when he discovered that some restaurants did not have separate sections for males and families.

“I respect that decision, but I did not feel comfortable. I knew that the decision had been implemented. However, for me, having grown up in a conservative family and society, it does not suit me,” he told Arab News.

Father-of-three Habib Saleh, 41, said that businesses had the option to accept or reject the gender-desegregation decision.

“This is akin to the decision to ban sheesha from restaurants. Many people objected, saying smoking sheesha was the main reason they frequented the restaurants in the first place. Some restaurants who implemented the rule naturally lost regular customers, which affected their revenue,” he added.

Saleh pointed out that when considering applying the new rules, some business owners faced the same dilemma of having to be prepared to lose some customers.

“It will take time before people get used to it. Of course, people will either reject it or be suspicious about it at first. And we have to keep in mind that some of the people who are objecting to this decision do not mind eating in mixed restaurants when they are abroad. So, there is some amount of contradiction.

“We have to remember that the segregation rule was in force for more than 30 years, so don’t think that people will accept it quickly,” he said.

For his part, Abdulrahman Al-Harbi, an architect, believes implementing the desegregation law will improve the bottom lines of restaurants in Saudi Arabia.

Al-Harbi said not only would managing a restaurant become easier but construction bills would also shrink. “I prefer open spaces. A good designer can provide clever privacy solutions to customers in different ways.

“If we want to call ourselves a civilized society, we must get used to a mixed-gender environment,” he added.

Abdul Aziz Al-Qahtani, the owner of Bicicleta Coffee Shop in Riyadh, said that since opening a new branch in the capital’s U Walk, only one cashier counter was required.

“We had customers coming in and asking for separate sections, but we have to keep pace with development,” he said. “This change in the law has reduced costs in many areas for us. Now we don’t need two cashiers to serve a family section and a male section.

“We also don’t have to have large spaces any more to be able to divide it up into two sections.”


Al-Sudais launches presidency’s largest plan yet for Hajj season

Updated 24 May 2024
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Al-Sudais launches presidency’s largest plan yet for Hajj season

  • Sheikh Dr. Abdulrahman Al-Sudais, President of Religious Affairs, described it as the largest religious operational plan yet undertaken by the presidency
  • The plan is focused on serving pilgrims, enriching their religious experience, creating a devotional atmosphere, and launching 120 religious enrichment initiatives during the Hajj season

MAKKAH: The Presidency of Religious Affairs of the Grand Mosque and the Prophet’s Mosque on Thursday launched its operational plan for the 2024 Hajj season.

Sheikh Dr. Abdulrahman Al-Sudais, President of Religious Affairs, described it as the largest religious operational plan yet undertaken by the presidency. The plan is focused on serving pilgrims, enriching their religious experience, creating a devotional atmosphere, and launching 120 religious enrichment initiatives during the Hajj season.

In his opening speech during the inauguration of the plan at the headquarters of the presidency in Makkah, Al-Sudais said: “This year’s plan is the largest since the establishment of the presidency with its purely religious specializations.”

He explained that the plan is the result of the efforts of the presidency’s teams through preparation, planning and study, as well as the achievements of past seasons. The plan is designed in harmony and integration with the various agencies working in the Two Holy Mosques, which collaborate and cooperate with the presidency to serve pilgrims.

The plan for the 2024 Hajj season, he said, revolves around various religious enrichment paths, which include numerous events and hundreds of religious programs encompassing scientific and guidance lessons.

Al-Sudais said the presidency’s plan this year is dedicated to promoting volunteer and humanitarian work, recognizing the Two Holy Mosques as attractive environments for such efforts. This focus is based on religious and Saudi values, which highlight the importance of generosity and hospitality.

A digital axis focuses on enhancing the religious digital experience provided by the Two Holy Mosques. This includes integrating religious digital services, investing in technology and artificial intelligence, and using applications and digital media. Specific religious initiatives are being activated to achieve digital leadership and to reduce the barriers of space and time through these applications.


Hajj pilgrims from Uzbekistan, Morocco, Niger and Iraq latest to arrive in Saudi Arabia

Updated 24 May 2024
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Hajj pilgrims from Uzbekistan, Morocco, Niger and Iraq latest to arrive in Saudi Arabia

RIYADH: The first group of pilgrims from Uzbekistan, 950 in total, arrived in Makkah on Thursday ahead of Hajj.

Several expressed “gratitude to the Kingdom’s government for the services and facilities that have been provided to make their pilgrimage safe and reassuring,” the Saudi Press Agency reported.

Meanwhile, the Saudi ambassador to Morocco, Sami Al-Saleh, attended a farewell ceremony at Rabat-Sale Airport as the first group of Hajj pilgrims from the country set off for the Kingdom. He was accompanied by the Moroccan minister of endowments and Islamic affairs, Ahmed Toufiq, and other senior government officials.

Similarly, the Saudi ambassador to Niger, Zaid Al-Harbi, saw off the first group of Nigerien pilgrims as they departed from the capital, Niamey. The country’s prime minister, Ali Lamine Zeine, was also present.

Closer to home, a second group of Hajj pilgrims from Iraq arrived at the Arar border crossing in the Northern Borders Province on Thursday, where authorities said they received a warm welcome and benefited from a range of services and procedures designed to streamline entry procedures.

The Iraqi pilgrims expressed their thanks and “commended the Kingdom’s leadership for the generous hospitality and exceptional services provided by the authorities responsible for Hajj affairs,” SPA reported. 

They also praised the facilities at the crossing, which officials said will operate around the clock throughout the Hajj season to provide the best possible pilgrimage experience.


Saudi FM discusses Gaza, West Bank with Palestinian PM

Updated 23 May 2024
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Saudi FM discusses Gaza, West Bank with Palestinian PM

RIYADH: Saudi Foreign Minister Prince Faisal bin Farhan on Thursday spoke to Palestinian Prime Minister and Minister of Foreign Affairs Mohammed Mustafa by telephone, the Kingdom’s Foreign Ministry said.

They discussed developments in the West Bank, Gaza Strip and its surrounding areas.


Oversight and Anti-Corruption Authority issues statement following Riyadh food poisoning incident

Riyadh experienced a wave of food poisoning cases caused by clostridium botulinum at the end of April. (File/Shutterstock)
Updated 23 May 2024
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Oversight and Anti-Corruption Authority issues statement following Riyadh food poisoning incident

  • Nazaha says royal directives mandate the holding of all responsible officials accountable

RIYADH: Following the recent food poisoning incident at a Riyadh restaurant, the Kingdom’s Oversight and Anti-Corruption Authority has said anyone found to be negligent in ensuring public health and safety will be held accountable.

The authority, also known as Nazaha, added on Thursday that measures will be taken against anyone found to have obstructed the investigation into the incident and concealed crucial information regarding the cause of poisoning.

Riyadh experienced a wave of food poisoning cases caused by clostridium botulinum at the end of April.

The outbreak was linked to the consumption of food from a Hamburgini fast-food restaurant and led to several hospitalizations and one death.

The Ministry of Municipal, Rural Affairs and Housing later announced that a Saudi Food and Drug Authority laboratory test found clostridium botulinum in the Bon Tum mayonnaise brand used by the food chain.

As a result, the distribution of the mayonnaise product was suspended and it was withdrawn from markets and food facilities across all cities in the Kingdom.

Operations at the Bon Tum factory producing the mayonnaise were halted in preparation for implementing statutory procedures.

Initial investigations by Nazaha “revealed attempts to conceal or destroy evidence, suggesting potential collusion by a small number of unscrupulous food establishment inspectors who prioritized personal gain over public health and safety,” the authority said on Thursday.

Nazaha said that royal directives mandate the holding of all responsible officials accountable, regardless of position.

“This applies to those who neglected or delayed fulfilling their duties, actions which may have contributed to the poisoning or hindered response efforts. Consequently, a high-level committee has been established to verify and oversee the implementation of these directives,” Nazaha said.

Nazaha added that comprehensive reports detailing the circumstances, causes, and those potentially responsible for the poisoning were produced around the clock after the incident.

The reports encompassed laboratory analyses of samples from various establishments and details of medical care provided to suspected victims, it said.

Precise laboratory testing, conducted by local and international foodborne illness specialists, swiftly identified the type and cause of the poisoning, the authority said.

Nazaha said the incident was contained and has been resolved.


Saudi Arabia secures membership in International Transport Forum

Updated 23 May 2024
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Saudi Arabia secures membership in International Transport Forum

RIYADH: Saudi Arabia secured membership in the International Transport Forum on the sidelines of the event held in Leipzig, Germany.

Saudi Minister of Transport and Logistics Saleh bin Nasser Al-Jasser said that the membership symbolizes the Kingdom’s commitment to addressing transportation challenges through innovative and sustainable solutions. It also supports the Kingdom’s established role in developing the transport and logistics sector, he added, highlighting the Saudi Vision 2030 goal of benefiting from the country’s strategic location to become a global logistics center.

Al-Jasser said that the Kingdom has made significant strides in logistics, jumping 17 places to reach 38th place globally in the logistics services performance index. Additionally, the Kingdom achieved 13th place globally in the IATA’s international air connectivity index and 16th in the maritime navigation network connectivity index. He also noted the launch of a new air carrier, Riyadh Air, aimed at connecting the Kingdom to more than 250 international destinations.

The Kingdom is committed to enhancing the resilience of its transport infrastructure, promoting sustainable mobility and ensuring equitable access to transport services for all, Al-Jasser said.

Saudi membership of the ITF confirms its prominent position in the global transport sector, the minister added. This membership will enable the Kingdom to contribute to enacting legislation and regulations that improve and develop transportation on an international scale, he said.